We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

hypergfx Search with predictive textClosed Pre-purchase questions for wpDataTables   Updated May 27, 2020 at 9:40pm   4 Most recent comment from Aleksandar Vuković:Glad to see Milan helped you out with this, hypergfxIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. shaun rowe woocommerceClosed Pre-purchase questions for wpDataTables   Updated May 27, 2020 at 11:54am   2 Most recent comment from Aleksandar Vuković:Hello ShaunThank you for your interest in wpDataTables.The first question should really be forwarded to WooCommerce and Google support teams. I don't know if this can be done.You can create table ... Uriahs File Upload to specific rowClosed Pre-purchase questions for wpDataTables   Updated May 27, 2020 at 8:31am   4 Most recent comment from Aleksandar Vuković:Hello TheLoneDevYes.You can click on a row where you need to upload the file to, and simply upload it. Giulio Problem setting Predefined value FilterClosed Pre-purchase questions for wpDataTables   Updated May 25, 2020 at 2:42pm   2 Most recent comment from Isidora Markovic:Hi Giulio,Thank you for your interest in wpdatatables. Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes there is an issue with fi ... Navin Talawant LayoutClosed Pre-purchase questions for wpDataTables   Updated May 25, 2020 at 2:05pm   4 Most recent comment from Isidora Markovic:Hi Navin,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.No, we have tables not forms. What we have is editor modal - in standard vi ... Reinhard Create PDFs to print Address Stickers?Closed Pre-purchase questions for wpDataTables   Updated May 25, 2020 at 1:59pm   9 Most recent comment from Isidora Markovic:Hi Reinhard, Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. I am glad that you buy wpdatatables. We already answer on your other t ... Rocky Point SysytemClosed Pre-purchase questions for wpDataTables   Updated May 25, 2020 at 12:28pm   2 Most recent comment from [deleted]:Hi Rocky,This is a wrong category, I have answered you on your other ticket, so I will close this one. Chris front end editing with GravityClosed Pre-purchase questions for wpDataTables   Updated May 25, 2020 at 9:31am   4 Most recent comment from Aleksandar Vuković:Hi again ChrisWe don't have any free trials, but we do have a 15-day money back guarantee, so if you purchase our products, and they don't work for you, you can submit a refund request and b ... Deon Website visitor upload csvClosed Pre-purchase questions for wpDataTables   Updated May 22, 2020 at 1:38pm   2 Most recent comment from Isidora Markovic:Hi Deon,Thank you for your interest in wpdatatables.Unfortunately that is not possible with built in feathers of plugin. Thank you for your suggestion. We carefully follow customers requirements and ... Murray Wilkinson zoho integrationClosed Pre-purchase questions for wpDataTables   Updated May 22, 2020 at 1:36pm   2 Most recent comment from Isidora Markovic:Hi Murray,Thank you for your interest in wpdatatables.If on their site are available to use WordPress and install WordPress plugins then yes you can use it. We have Lite version of wpdatatables whic ... Ronney del Cid Secure connection to SQL SEVERClosed Pre-purchase questions for wpDataTables   Updated May 20, 2020 at 4:27pm   2 Most recent comment from Isidora Markovic:Hi Ronney del Cid,Thank you for your interest in wpdatatables.Well you will need to change code in plugin if your SQL server have SSL protection. You can read more about this here https://tmsplugins ... Eboni Create Input formsClosed Pre-purchase questions for wpDataTables   Updated May 20, 2020 at 3:01pm   2 Most recent comment from Isidora Markovic:Hi Eboni,Thank you for your interest in wpdatatables.Input form are related with the tables which means when you create editable table that have edit buttons after which click you get Input form in m ... nir table dataClosed Pre-purchase questions for wpDataTables   Updated May 18, 2020 at 3:18pm   4 Most recent comment from Isidora Markovic:Hi Marjorie, Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. Aleksandar is out of office and I will take it from here. Sorry for mis ... darrmik Tables not loadingClosed Pre-purchase questions for wpDataTables   Updated May 18, 2020 at 1:13pm   2 Most recent comment from Isidora Markovic:Hi darrmik,Thank you for your interest in wpdatatables.We notice that you have a lot of errors in console and there some requests like loading fonts and admin Ajax get error which means that somethin ... Mitul Poshia SearchClosed Pre-purchase questions for wpDataTables   Updated May 18, 2020 at 12:46pm   4 Most recent comment from Isidora Markovic:Hi Mitul, Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. Aleksandar is out of office and I will take it from here.Unfortunately at ...