We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Erica Michelsson How group leaders can see editable tablesClosed Pre-purchase questions for wpDataTables   Updated June 11, 2020 at 12:38pm   2 Most recent comment from Aleksandar Vuković:Hello EricaThank you for your interest in our plugin.We have a feature Users see and edit only own data, which allows you to select an integer column, which would be used as the ID column of user ... Nitin Narvekar Connecting with Notion DatabaseClosed Pre-purchase questions for wpDataTables   Updated June 11, 2020 at 9:43am   7 Most recent comment from Aleksandar Vuković:Hello NitinUnfortunately, there's nothing we can do in that case.You can only connect to databases you know the connection details for:Vendor (MSSQL, MySQL, PostgreSQL), host address, database na ... Toan Data TablesClosed Pre-purchase questions for wpDataTables   Updated June 10, 2020 at 8:06am   2 Most recent comment from Aleksandar Vuković:Hello ToanThank you for your interest in our plugin.This can't be done with the built-in features of the plugin. You can limit the table, so it displays one row by default, and with the help of o ... darrmik Duplicate DatatableClosed Pre-purchase questions for wpDataTables   Updated June 9, 2020 at 7:13am   2 Most recent comment from Aleksandar Vuković:Hello darrmikI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can only duplicate the entire table - structure and data. Adrian Ghio I would like to try the productClosed Pre-purchase questions for wpDataTables   Updated June 8, 2020 at 8:21am   2 Most recent comment from Aleksandar Vuković:Hello AdrianThank you for your interest in our plugin.We don't have any free trials to offer, but we do have a fully functional sandbox site, where you can test all plugin's features.Also, ... Martin Error de driverClosed Pre-purchase questions for wpDataTables   Updated June 5, 2020 at 1:46pm   2 Most recent comment from Aleksandar Vuković:Hello MartinThank you for your interest in our plugin.Please note that the only supported language is English, so make sure you translate your further comments.Can you please check if you have the fo ... Nitin Narvekar Notion Database TableClosed Pre-purchase questions for wpDataTables   Updated June 5, 2020 at 8:58am   4 Most recent comment from Aleksandar Vuković:Hello NitinJust to be clear on the terminology here:wpDataTables can import Google Spreadsheet files, and those files will be saved as manual tables stored in your WordPress database. The plugin canno ... Darrell G Ewing urlClosed Pre-purchase questions for wpDataTables   Updated June 4, 2020 at 1:48pm   2 Most recent comment from Aleksandar Vuković:Hello DarrellThank you for reaching out to us.I'm not sure if this is a typo, but you shouldn't be using exclamation marks ( !! ) but pipes ( || ).Could this be what's causing the iss ... anas6666 Foreign keyClosed Pre-purchase questions for wpDataTables   Updated June 4, 2020 at 12:39pm   2 Most recent comment from Aleksandar Vuković:Hello anas6666The foreign keys are usually linked to integer values, not strings, so I'm not sure if this can be done.Do you have those two tables created? If you do, could you show them to me so ... Lucas Query on filterClosed Pre-purchase questions for wpDataTables   Updated June 3, 2020 at 12:08pm   6 Most recent comment from Aleksandar Vuković:Sorry to disappoint you, Lucas, but unfortunately no.Formulas in wpDataTables can only work for the table they are in.You can take a look at our Foreign Key feature, but I don't believe this i ... Rajneesh Freeze row and columnClosed Pre-purchase questions for wpDataTables   Updated June 2, 2020 at 8:18am   2 Most recent comment from Aleksandar Vuković:Hello RajneeshThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You could do it wi ... elaine JSON integrationClosed Pre-purchase questions for wpDataTables   Updated June 2, 2020 at 7:17am   4 Most recent comment from Aleksandar Vuković:Hi again elaineThe issue is that this is not a JSON wpDataTables can see:Currently, wpDataTables accepts this, and only this, format of JSON (see example): a one-level array of same-structured objects ... Robert Burns How to install licensed version on BluehostClosed Pre-purchase questions for wpDataTables   Updated June 1, 2020 at 10:28am   2 Most recent comment from Aleksandar Vuković:Hello RobertThank you for your interest in wpDataTables.When you purchase a chosen plan from our website, you will receive a download link, and a couple of emails. One of those would contain the log- ... paul login from current membership siteClosed Pre-purchase questions for wpDataTables   Updated June 1, 2020 at 9:51am   2 Most recent comment from Aleksandar Vuković:Hello Paul.Thank you for your interest in our plugin.wpDataTables can only limit who can edit the table based on the user role, but that's about it.If you need your customers to be able to see on ... spounch How do I get a table with both the active filters and the edit function?​Closed Pre-purchase questions for wpDataTables   Updated May 29, 2020 at 7:45am   5 Most recent comment from Aleksandar Vuković:Hi again spounchI'm glad to hear you were able to make it work.From version 2.3 we've implemented a feature that you can use multiple separate DB connections for MySQL, MSSQL and PostgreSQL. ...