We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

GeorgeM WPDataTables Charts CreationClosed Pre-purchase questions for wpDataTables   Updated February 2, 2021 at 2:53pm   4 Most recent comment from Aleksandar Vuković:You're welcome, GeorgeMIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Claudiu IANCIC one domain meaningClosed Pre-purchase questions for wpDataTables   Updated February 2, 2021 at 9:47am   2 Most recent comment from Aleksandar Vuković:Hello again ClaudiuYes, that counts as one domain. The Basic license can be used on one domain and an unlimited number of subdomains. Claudiu IANCIC oxygen builder integrationClosed Pre-purchase questions for wpDataTables   Updated February 2, 2021 at 9:46am   2 Most recent comment from Aleksandar Vuković:Hello ClaudiuThank you for your interest in our plugin.I am not aware of any conflicts with Oxygen builder. You can download wpDT Lite version, and see if it works. If it does, the full version will ... Alex Cozma What is 1 domain?Closed Pre-purchase questions for wpDataTables   Updated February 1, 2021 at 12:47pm   2 Most recent comment from Aleksandar Vuković:Hello AlexThe Basic license is linked to one domain, and an unlimited number of subdomains. Regardless if this is a multi-site environment or not, if you have multiple subdomains under the same domain ... Katherine Kehrli InstallationClosed Pre-purchase questions for wpDataTables   Updated January 29, 2021 at 3:00pm   2 Most recent comment from Aleksandar Vuković:Hello KatherineCould you please provide more info about this?Are you able to download the plugin from our store?If you are, what happens when you go to Plugins/Add new/Upload?Do you see some error me ... Daniel Schindlower Can't change table colorClosed Pre-purchase questions for wpDataTables   Updated January 29, 2021 at 1:14pm   2 Most recent comment from Aleksandar Vuković:Hello DanielCan you please reset the settings first, and try again?If that doesn't help, go to the Separate DB Connection tab, and make sure that it is disabled if you have no separate DB connect ... Jaime Is it possible to use WPdatatables as an WooCommerce Inventory Management for all store products? (10,000+ products)Closed Pre-purchase questions for wpDataTables   Updated January 29, 2021 at 12:21pm   2 Most recent comment from Aleksandar Vuković:Hello JaimeThank you for your interest in our plugin.I don't know if you'd be creating this table manually, or pulling the data from WooCommerce's database. If it's the latter, you ... Krémer Krisztián Graph based on dynamic inputClosed Pre-purchase questions for wpDataTables   Updated January 29, 2021 at 10:38am   2 Most recent comment from Aleksandar Vuković:Hello KrémerThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.The charts are crea ... John Slota Clickable Bar ChartClosed Pre-purchase questions for wpDataTables   Updated January 29, 2021 at 9:16am   2 Most recent comment from Aleksandar Vuković:Hello JohnThank you for your interest in wpDataTables, but unfortunately something like this is not possible with the plugin's built-in features.You would need to include custom solutions with w ... luis questionClosed Pre-purchase questions for wpDataTables   Updated January 28, 2021 at 10:51am   2 Most recent comment from Aleksandar Vuković:Hello Luis.Sorry to hear you're having issues with the plugin, but we do not see any emails coming from [email protected] did you send your questions to?Also, the plugin is working ... Ian Lever Query re Woo\commerce compatabilityClosed Pre-purchase questions for wpDataTables   Updated January 26, 2021 at 2:01pm   2 Most recent comment from Aleksandar Vuković:Hello IanThank you for your interest in our plugin.I'm not sure if you would be able to do that, though. If WooCommerce's description section supports shortcodes, you probably can use our ta ... Ines Remove black value from the single select box filterClosed Pre-purchase questions for wpDataTables   Updated January 26, 2021 at 11:42am   2 Most recent comment from Aleksandar Vuković:Hello InesThank you for your interest in wpDataTables.The blank value on top actually clears the filters. We don't yet have an option to select all options at once. Matteo Vasti filter current dateClosed Pre-purchase questions for wpDataTables   Updated January 25, 2021 at 2:00pm   6 Most recent comment from Aleksandar Vuković:Hi again MatteoI'm sorry, but we do not provide customization services at the moment.Our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our ... Mat Last 7 days dataClosed Pre-purchase questions for wpDataTables   Updated January 25, 2021 at 12:08pm   2 Most recent comment from Aleksandar Vuković:Hello MatThank you for your interest in wpDataTables.At the moment, wpDataTables can only use date range filter, so you wouldn't be able to display 7 days of 14 days.The Spreadsheet will pull onl ... Edward Keeley Pre Purchase question about functionalityClosed Pre-purchase questions for wpDataTables   Updated January 22, 2021 at 1:31pm   4 Most recent comment from Aleksandar Vuković:That's great news, Ed, thank you for your purchase.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.