We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Ilan Manoim Custom fields in JSON requestClosed Pre-purchase questions for wpDataTables   Updated April 2, 2021 at 9:22am   2 Most recent comment from Aleksandar Vuković:Hello IlanYou can use placeholders in URL, for example.com/%VAR1%/, and then add some value to Var1, and it will be applied for this URL. Also, you can use other placeholders, like %CURRENT_USER_ID% ... Yasin checkout with woocommerce from datatableClosed Pre-purchase questions for wpDataTables   Updated April 1, 2021 at 7:13am   2 Most recent comment from Aleksandar Vuković:Hello YasinThank you for your interest in wpDataTables.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features, nor can it be achi ... ANTONINO Dúvida referente ao funcionamento do PluginClosed Pre-purchase questions for wpDataTables   Updated March 31, 2021 at 1:57pm   6 Most recent comment from Aleksandar Vuković:I'm glad to hear that, AntoninoThank you for the purchase, in advance.When you require further assistance, please make sure to open a new ticket in wpDataTables section, so your purchase can be v ... Vince Louie Import csv/excel to existing datatable.Closed Pre-purchase questions for wpDataTables   Updated March 31, 2021 at 1:08pm   2 Most recent comment from Aleksandar Vuković:Hello VinceThank you for your interest in the plugin.You can use Excel files in two ways to create wpDataTables: 1. Create a table linked to an existing Excel file, in which case you get to select th ... Inês Lopes Gravity Forms integration for wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated March 31, 2021 at 12:35pm   2 Most recent comment from Aleksandar Vuković:Hello InêsThank you for your interest in the plugin, and the add-on.When you create a table from an existing form, you are able to edit that table, and add new data to it (as long as it doesn't ... Greg Lowe Does report builder export in pdfClosed Pre-purchase questions for wpDataTables   Updated March 29, 2021 at 11:34am   2 Most recent comment from Aleksandar Vuković:Hello again GregUnfortunately, no. It is on our to-do list, but at the moment only Excel and Word templates are accepted. Gino Figlio SupportClosed Pre-purchase questions for wpDataTables   Updated March 29, 2021 at 8:50am   10 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Gino, thanks for letting me know. Daniel Lewis Thousands of "undefined index" PHP noticesClosed Pre-purchase questions for wpDataTables   Updated March 30, 2021 at 6:38am   15 Most recent comment from Aleksandar Vuković:Hi again DanielWhen those three columns are removed from JSON, it doesn't throw any notices. That means that the issue is coming from those columns, that is - from the data in them.We've tri ... Luan Table EditingClosed Pre-purchase questions for wpDataTables   Updated March 29, 2021 at 7:59am   2 Most recent comment from [deleted]:Hi LuanYou can't have a table where users can only add and edit only their own data, and still have the whole table visible to them. If you enable "Users see and edit only own data", that's ... Ron Are there size limitation for wpDatatablesClosed Pre-purchase questions for wpDataTables   Updated March 29, 2021 at 7:53am   2 Most recent comment from Aleksandar Vuković:Hello RonThank you for your interest in our plugin.A table this big would have to be a server-side table, so either imported through the plugin, or imported directly in the database, and pulled using ... Pat Brazil Brazil Table BordersClosed Pre-purchase questions for wpDataTables   Updated March 26, 2021 at 8:36am   2 Most recent comment from Aleksandar Vuković:Hello PatThank you for reaching out to us.Border radius is not something we've implemented in the customization section of the plugin yet.To create it, you will need to modify the top left header ... Mitch Fields trying to purchaseClosed Pre-purchase questions for wpDataTables   Updated March 25, 2021 at 3:08pm   4 Most recent comment from Aleksandar Vuković:Good news, MitchI see that ticket is assigned to my coworker, so as soon as she reaches your response, she will reply back to you. Chip fellmeth Member to tableClosed Pre-purchase questions for wpDataTables   Updated March 25, 2021 at 8:34am   4 Most recent comment from [deleted]:ExactlyIf you need any further assistance please don't hesitate to let us know, we are always happy to help.Have a wonderful day! Raffaele Amici Informazioni PluginClosed Pre-purchase questions for wpDataTables   Updated March 24, 2021 at 10:59am   3 Most recent comment from Aleksandar Vuković:Hello RaffaeleThank you for your interest in wpDataTables.Please note that the only supported language is English, so please translate your future comments.In order to create tables from existing Grav ... Axel pre-filtering range date in urlClosed Pre-purchase questions for wpDataTables   Updated March 23, 2021 at 3:24pm   4 Most recent comment from Aleksandar Vuković:I don't have the answer to that question, AxelWhat I can do, though, is forward this to our development team, so they can work on it for one of our future updates.