We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jan Willem de Lange form input fields and column calculationsClosed Pre-purchase questions for wpDataTables   Updated December 22, 2020 at 12:59pm   2 Most recent comment from Aleksandar Vuković:Hello Jan WillemThank you for your interest in wpDataTables.Unfortunately, the plugin doesn't have options like this. You can add filters, but the data that's supposed to be entered is goin ... Serkan Chart Average ValueClosed Pre-purchase questions for wpDataTables   Updated December 21, 2020 at 1:03pm   2 Most recent comment from Aleksandar Vuković:Hello SerkanThank you for your interest in our plugin.The data you want to display in the chart needs to exist in the table. So, in order to see the average score, you will most likely need to create ... Jagnoor Grewal Add ons and premium subscriptionClosed Pre-purchase questions for wpDataTables   Updated December 19, 2020 at 5:42pm   2 Most recent comment from Aleksandar Vuković:Hello JagnoorThank you for your interest in our plugin.1. Unfortunately, no. The add-on needs to be purchased separately on https://wpdatatables.com/addons/2. The table created from a Formidable Form ... mickna wpDataTables.com in Chart FooterClosed Pre-purchase questions for wpDataTables   Updated December 18, 2020 at 12:54pm   4 Most recent comment from Aleksandar Vuković:You're welcome, MichaelGlad I could be of service!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jochen Gererstorfer Add StarsClosed Pre-purchase questions for wpDataTables   Updated December 18, 2020 at 12:49pm   6 Most recent comment from Aleksandar Vuković:Hi ThomaswpDataTables is a WYSIWYG (What You See Is What You Get) concept based plugin. This means that the table should look the same both in back-end and in front-end. If your front-end table looks ... Dennis Butts Limit table data visibilityClosed Pre-purchase questions for wpDataTables   Updated December 18, 2020 at 10:17am   3 Most recent comment from Aleksandar Vuković:Hello DennisUsing that feature you will not be able to do this, but you can use the table's MySQL table name for editing, and create an SQL query based table.So, when you go to the Editing tab, c ... michael brians Gravity form addonClosed Pre-purchase questions for wpDataTables   Updated December 17, 2020 at 9:09am   2 Most recent comment from Aleksandar Vuković:Hello MichaelThank you for your interest in our plugin.Gravity Forms integration add-on is working with wpDataTables plugin and the core Gravity Forms plugin. However, integration with other Gravity F ... mickna shortcodes / charts also working in backend?Closed Pre-purchase questions for wpDataTables   Updated December 16, 2020 at 11:05pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Michael Bojan Some questions about wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated December 16, 2020 at 10:39pm   2 Most recent comment from Aleksandar Vuković:Hello BojanThank you for your interest in our plugin.1. You can only export Highcharts into PNG, JPEG, PDF and SVG2. There's no way to hide tables depending on the user role, but you can post wpD ... Axel I would need an additional variableClosed Pre-purchase questions for wpDataTables   Updated December 16, 2020 at 8:41pm   5 Most recent comment from Aleksandar Vuković:You're welcome, AxelUnfortunately I haven't done anything like this in the past, otherwise I would've shared an example with you. Liam rabbitt Search and speedClosed Pre-purchase questions for wpDataTables   Updated December 15, 2020 at 10:38am   2 Most recent comment from Aleksandar Vuković:Hello LiamThank you for your interest in our plugin.If I understood you correctly, you want the table to be hidden before someone searches through it or applies a filter?If that's true, you will ... Kelvin Xu PreSales QuestionClosed Pre-purchase questions for wpDataTables   Updated December 10, 2020 at 11:09am   2 Most recent comment from Aleksandar Vuković:Hello KelvinThank you for your interest in our plugin.Of course you can. You simply need to disable the license on one domain first, and then activate it on another one. Weston Flory Images in tablesClosed Pre-purchase questions for wpDataTables   Updated December 9, 2020 at 2:28pm   2 Most recent comment from Aleksandar Vuković:Hello WestonThank you for your interest in our plugin.Sure, small images like that can be added in string-type columns with Mickael Schmid Question bevor buyingClosed Pre-purchase questions for wpDataTables   Updated December 9, 2020 at 1:04pm   6 Most recent comment from Aleksandar Vuković:Sorry, Mickael, I don't understand what you're trying to do.From what I see, you want the "Collaborateur" column from table #10 (SQL) to pull values from table #9 by concating first and l ... Yuveer Ramchandani Large New Entry FormClosed Pre-purchase questions for wpDataTables   Updated December 7, 2020 at 9:05am   6 Most recent comment from Aleksandar Vuković:Hi again YuveerYou're assuming correctly - the integration add-on will not be able to do this.If you were to install the Gravity WPDB plugin, you would be able to create a simple wpDataTable usin ...