We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Katherine What kind of diagrams can I createClosed Pre-purchase questions for wpDataTables   Updated March 23, 2021 at 1:49pm   2 Most recent comment from Aleksandar Vuković:Hello KatherineThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. Matt Ling Ling Report BuilderClosed Pre-purchase questions for wpDataTables   Updated March 22, 2021 at 10:58am   4 Most recent comment from Aleksandar Vuković:You're welcome, MattSorry I couldn't provide a positive response. Giulio sort axis with HighchartsClosed Pre-purchase questions for wpDataTables   Updated March 19, 2021 at 3:06pm   4 Most recent comment from Aleksandar Vuković:Hi again GiulioWith "Follow table filtering" enabled, I don't believe this will be possible. This setting is used to display the chart with what's currently displayed in the table. Since th ... Daphne Hunt tax exemptClosed Pre-purchase questions for wpDataTables   Updated March 17, 2021 at 12:07pm   3 Most recent comment from Aleksandar Vuković:Sure thing, DaphneIf you require any further assistance, please let us know. Kris Pauline about my purchase table but i dont have codeClosed Pre-purchase questions for wpDataTables   Updated March 17, 2021 at 9:09am   2 Most recent comment from Aleksandar Vuković:Hello KrisThank you for reaching out to us.I'm sorry, but I don't understand what issue you're having. Where are you expecting data to come from, for it to be available? How was the ta ... John Embedding wpdatatables in php generated pageClosed Pre-purchase questions for wpDataTables   Updated March 15, 2021 at 1:09pm   8 Most recent comment from Aleksandar Vuković:Hi again John You can try the following, but you will need some experience with writing SQL queries and using WP hooks. You can create table with query for example SELECT  user_id,  user_name,  us ... Brian Custom MySql sourcesClosed Pre-purchase questions for wpDataTables   Updated March 15, 2021 at 10:51am   2 Most recent comment from Aleksandar Vuković:Hello BrianThank you for your interest in our plugin.Sure, you can use custom SQL queries and pull the data from the database into a table with them.There are some limitations, since our logic is bas ... siengo1971 PRE PURCHASE ADDONSClosed Pre-purchase questions for wpDataTables   Updated March 11, 2021 at 12:45pm   2 Most recent comment from [deleted]:Hi siengo1971Thank you for reaching out to us.To use our Gravity Forms addon you will have to buy both the wpDataTables and Gravity FormssoGravity FormswpDataTablesGravity Forms Integration for wpDat ... Bill Metcalf ConfigurationClosed Pre-purchase questions for wpDataTables   Updated March 11, 2021 at 9:02am   2 Most recent comment from Aleksandar Vuković:Hello BillThank you for your interest in the plugin.We only have developers in our company, which is based in Belgrade, Serbia. There are no external developers working on the plugin. Yoshua Cant buy, buttons dont workClosed Pre-purchase questions for wpDataTables   Updated March 10, 2021 at 3:38pm   2 Most recent comment from Isidora Markovic:Hi Yoshua, Thank you for your interest in wpDataTables. Sorry for the inconveniance, There was some issue on the website a couple of hours ago, but now it is fixed and you are able to buy any license ... Damjan text representationClosed Pre-purchase questions for wpDataTables   Updated March 10, 2021 at 1:26pm   2 Most recent comment from [deleted]:Hi DamjanThank you for reaching out to us.You can go to the display tab above the table - disable Horizontal Scroll (if enabled) and enable "Limit Table Width" and enable "Word Wrap"If there is anyt ... Cristian Naftic Show chart with column averageClosed Pre-purchase questions for wpDataTables   Updated March 10, 2021 at 11:12am   6 Most recent comment from Aleksandar Vuković:Hi again CristianYou mean, when Specie is selected, to narrow down the Line to what exists in Specie? That is possible only if you purchase our Powerful Filters add-on, which includes cascade filteri ... Poopy Doo Data source - API or PHP serialized arrayClosed Pre-purchase questions for wpDataTables   Updated March 9, 2021 at 10:04am   2 Most recent comment from Aleksandar Vuković:Hello BrettThank you for your interest in wpDataTables.I believe that this topic has been covered in depth in this ticket:https://tmsplugins.ticksy.com/ticket/1901173/Can you please take a look at it, ... Willem Nelson Client Portal SiteClosed Pre-purchase questions for wpDataTables   Updated March 8, 2021 at 3:01pm   2 Most recent comment from [deleted]:Hi WillemThank you for reaching out to us.You can link data to specific users with our plugin. To do this the table needs to be editable (so you would need to import the file, to create a manual table ... Frank Supported MySQLClosed Pre-purchase questions for wpDataTables   Updated March 8, 2021 at 8:32am   2 Most recent comment from Aleksandar Vuković:Hello FrankThank you for your interest in our plugin.Our logic is based on a PHP SQL parser which has full support for the SQL dialect for the following statement types SELECT, INSERT, UPDATE, DELETE ...