We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

AGUSTIN SCHEDULE CLASSClosed Pre-purchase questions for wpDataTables   Updated January 8, 2021 at 2:16pm   2 Most recent comment from Aleksandar Vuković:Hello AGUSTINThank you for your interest in Amelia.There are two options:1. Pro or Developer License necessary for this option. You can create Packages which will be offered to your customers, in a w ... Issac Chua Allow typing <= for textarea fieldClosed Pre-purchase questions for wpDataTables   Updated January 8, 2021 at 10:11am   5 Most recent comment from Aleksandar Vuković:Awesome, IssacThank you once again for your help.I will forward this info to them as well, and hopefully they'll be able to resolve it soon. Jose Gomez Ask about some functions I needClosed Pre-purchase questions for wpDataTables   Updated January 5, 2021 at 8:24am   3 Most recent comment from Aleksandar Vuković:Forgot about the blue column, Jose.The demos are displayed to resemble WordPress' back-end, so that's not shown on front-end if you simply paste the table's shortcode. Daniel Varberg Table connected to wp posts ?Closed Pre-purchase questions for wpDataTables   Updated January 4, 2021 at 10:35pm   2 Most recent comment from Aleksandar Vuković:Hello DanielThank you for your interest in wpDataTables.I'm not sure I understand what you're trying to do.Posts from the database can be pulled into a table using SQL queries, and if you n ... Lena Gierl dynamic fillable pie chartClosed Pre-purchase questions for wpDataTables   Updated December 28, 2020 at 12:26pm   2 Most recent comment from Aleksandar Vuković:Hello LenaThank you for your interest in our plugin.Charts created with wpDataTables can't be filled in any other way other than by adding data in the table the chart is created from. Also, for t ... Mark Ballard GridClosed Pre-purchase questions for wpDataTables   Updated December 28, 2020 at 11:39am   2 Most recent comment from Aleksandar Vuković:Hello MarkThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You would probably be ... Dipananda Can Table row be display to specific userClosed Pre-purchase questions for wpDataTables   Updated December 25, 2020 at 12:51pm   2 Most recent comment from Aleksandar Vuković:Hello DipanandaThank you for your interest in our plugin.You can use this feature only when users are logged into your WordPress site, and using their User ID. Please take a look at our documentation ... cesar steven mendieta guerra wp data table duda antes de comprarClosed Pre-purchase questions for wpDataTables   Updated December 25, 2020 at 11:00am   4 Most recent comment from Aleksandar Vuković:Good news CesarThank you for letting me know!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Anton Förster Report Builder Addon - Export docx to PDFClosed Pre-purchase questions for wpDataTables   Updated December 25, 2020 at 10:27am   2 Most recent comment from Aleksandar Vuković:Hello AntonThank you for your interest in wpDataTables.Unfortunately, we are not aware of any plugins or add-ons that would do this automatically for you. We do plan on including PDF as an export opti ... Rachel wpDataTable pluginClosed Pre-purchase questions for wpDataTables   Updated December 23, 2020 at 3:24pm   4 Most recent comment from Aleksandar Vuković:Hello Daniel.I'm not sure that this is what you're looking for, but please take a look at this ticket:https://tmsplugins.ticksy.com/ticket/1901173It may help with what you're after. Massimo La Greca Import and view xlsx format files with filters and formulas insideClosed Pre-purchase questions for wpDataTables   Updated December 23, 2020 at 3:22pm   2 Most recent comment from Aleksandar Vuković:Hello MassimoThank you for your interest in wpDataTables.I'm sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can't ... Eugene Cheng InstallClosed Pre-purchase questions for wpDataTables   Updated December 23, 2020 at 2:40pm   2 Most recent comment from Aleksandar Vuković:Hello EugeneThank you for your interest in our plugin.I'm not sure what you mean by "Google's instance of WordPress" - can you show me what price you see, and where you see it?The pricing on ... Fergal Norris Purchase made no purchase codeClosed Pre-purchase questions for wpDataTables   Updated December 23, 2020 at 10:34am   2 Most recent comment from Aleksandar Vuković:Hello FergalI see this is a duplicate ticket, and it will be closed. I responded to the other ticket yesterday, so you can take a look at my response there:https://tmsplugins.ticksy.com/ticket/2638295 ... Sina Wait for User to Stop Typing and ajax callClosed Pre-purchase questions for wpDataTables   Updated December 23, 2020 at 10:24am   8 Most recent comment from Aleksandar Vuković:Hi again SinaI don't know if that code will work for you, since we'd need to install that old version in order to test it. Older versions of the plugin are not supported, and should only be ... David Gruhin Convert_TZ and Server Side ProcessingClosed Pre-purchase questions for wpDataTables   Updated December 23, 2020 at 8:41am   2 Most recent comment from Aleksandar Vuković:Hello DavidThank you for reaching out to us. Since you have access to SQL query based tables, you obviously have the full version of the plugin. Can I ask you to open tickets in the wpDataTables secti ...