We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Lukas Fixed header and left columnsClosed Pre-purchase questions for wpDataTables   Updated September 17, 2021 at 12:12pm   4 Most recent comment from Aleksandar Vuković:Hello AndrewThis is a custom solution that was suggested by one of our customers. We haven't tested it recently, but it used to work, and we've had no complaints about it not working in the ... Paul B Export PDF Landscape modeClosed Pre-purchase questions for wpDataTables   Updated September 14, 2021 at 12:56pm   2 Most recent comment from Aleksandar Vuković:Hello Paul.Thanks again for letting us know!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Daniel Plugin not LoadingClosed Pre-purchase questions for wpDataTables   Updated September 13, 2021 at 9:47am   2 Most recent comment from Aleksandar Vuković:Hello DanielThank you for your interest in wpDataTables.We're not familiar with this builder, and we can't guarantee that the plugin will work correctly with all themes, plugins and builders ... buaton export entries from a start date to an end dateClosed Pre-purchase questions for wpDataTables   Updated September 7, 2021 at 11:46am   2 Most recent comment from [deleted]:Hi buatonThank you for reaching out to us.1. To export only particular data you will need to filter the table and export the visible fields. In this case you would use a date range and then show all ... Nino editable tableClosed Pre-purchase questions for wpDataTables   Updated September 6, 2021 at 7:38am   2 Most recent comment from Aleksandar Vuković:Hello NinoThank you for your interest in our plugin.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.wpDataTables doesn� ... darrmik Subtract DatesClosed Pre-purchase questions for wpDataTables   Updated September 6, 2021 at 7:37am   2 Most recent comment from Aleksandar Vuković:Hello darrmikThank you for reaching out to us.Unfortunately, something like this is not possible with the plugin's built-in features, but you could create an SQL Query-based table, where you wou ... Roman wooClosed Pre-purchase questions for wpDataTables   Updated September 5, 2021 at 9:18am   2 Most recent comment from [deleted]:Hi RomanThank you for reaching out to us. At the moment, we don't have a native WooCommerce integration, so pulling data from WooCommerce's database can only be achieved using MySQL query-b ... Johnny about the hours availableClosed Pre-purchase questions for wpDataTables   Updated September 3, 2021 at 10:38am   4 Most recent comment from Aleksandar Vuković:Hello JohnnyAll times in Amelia depend on the "Default time slot step" that you can set in Amelia's General settings.Please go there and select a time slot step you can divide the desired buffer ... Jaap Grolleman TimezonesClosed Pre-purchase questions for wpDataTables   Updated September 3, 2021 at 10:18am   2 Most recent comment from Aleksandar Vuković:Hello JaapThank you for your interest in our plugin.You set the time zone in WordPress' General settings. If you enable "Show bookings in client time zone" in Amelia's general settings, you ... Regina Features of Amelia Basic vs Amelia ProClosed Pre-purchase questions for wpDataTables   Updated September 2, 2021 at 11:19am   2 Most recent comment from Aleksandar Vuković:Hello ReginaThank you for your interest in Amelia.The plugin has a lot of features, and I'll just point out a few:Integration with Google CalendarWebhooksPayPalMollie PaymentsStripe PaymentsWooCo ... Jason Table has no rowsClosed Pre-purchase questions for wpDataTables   Updated September 1, 2021 at 10:33am   4 Most recent comment from Aleksandar Vuković:Hello RonUnfortunately, Jason never provided us with his credentials, so we weren't able to see what happened on his website.Please open a new, private ticket and provide us with as many details ... Rebecca Still haven't received plugin after payingClosed Pre-purchase questions for wpDataTables   Updated September 1, 2021 at 9:17am   3 Most recent comment from Aleksandar Vuković:Hello RebeccaThank you for your purchase.We see that an email has been sent to you, but why you haven't received it is beyond us.Anyway, your purchase code is: 761EE-B572F-AF3A3-A8335-142D4You c ... Ed Schmidt Continuously getting Internal Server ErrorClosed Pre-purchase questions for wpDataTables   Updated August 28, 2021 at 11:51am   11 Most recent comment from [deleted]:Hi Ed,thank you for contacting backA 502 Bad Gateway Error is a general indicator that there's something wrong with a website's server communication. Since it's just a generic error, i ... Jean-Christian Default filteringClosed Pre-purchase questions for wpDataTables   Updated August 26, 2021 at 11:58am   4 Most recent comment from [deleted]:Hi Jean-Christian You can simply remove the filtering option from the table so your clients cannot modify the results. Nick wpdatatables and woocommerceClosed Pre-purchase questions for wpDataTables   Updated August 24, 2021 at 12:05pm   2 Most recent comment from [deleted]:Hi NickThank you for reaching out to us. At the moment, we don't have a native WooCommerce integration, so pulling data from WooCommerce's database can only be achieved using MySQL query-ba ...