We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Edgar Acevedo Amelia Plan UpdateClosed Pre-purchase questions for wpDataTables   Updated October 10, 2022 at 1:29pm   2 Most recent comment from Marko Davidović:Hello Edgar Acevedo, Thank you for reaching out to us.Yes, you can upgrade the license at any time through our store.You can read more about it in this article Upgrading Licenses We wish you all the ... Mohammed tech questionClosed Pre-purchase questions for wpDataTables   Updated October 10, 2022 at 10:15am   2 Most recent comment from Uroš Jovanović:Hello Mohammed,Thank you for reaching out to us.Here is an example i made with a Clinic table. You have to create a custom column, and name it how you wish, in this example I named it user ID. First ... Lowell Fix headerClosed Pre-purchase questions for wpDataTables   Updated October 6, 2022 at 9:46am   2 Most recent comment from Uroš Jovanović:Hello Lowell,Thank you for reaching out to us.- Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built-in features at the moment or some simple ... Stephen Taylor Amelia integrationClosed Pre-purchase questions for wpDataTables   Updated October 6, 2022 at 8:29am   2 Most recent comment from Miloš Jovanović:Hi, Stephen  Sorry for the delay - At the moment we don't have any built-in integration between our Amelia plugin and wpDataTables. We might consider that in the future, but I can't say an ... Andras Szekely Data source from external MySQLClosed Pre-purchase questions for wpDataTables   Updated October 5, 2022 at 1:35pm   4 Most recent comment from Miloš Jovanović:Hi, AndrásYou're welcome, we are happy to advise and be of assistance.Please don't hesitate to open new tickets for any new, unrelated questions, we will be happy to answer.Of course, we w ... Martin Štecher JSON source for tableClosed Pre-purchase questions for wpDataTables   Updated October 4, 2022 at 8:38pm   11 Most recent comment from Miloš Jovanović:Hi, Martin Sorry for such waiting time.Thank you very much for the JSON file, I am now able to test it.On our Demo site, I am getting error as "There are no rows" :but I will get help from senior co ... Edgar Acevedo Synchronization of the google calendar with AmeliaClosed Pre-purchase questions for wpDataTables   Updated October 4, 2022 at 9:16am   2 Most recent comment from Marko Davidović:Hello Edgar Acevedo, Thank you for your interest in our product.Every event that an employee has set to busy in the calendar will be unavailable for booking in Amelia once you connect it to the calend ... Geo Kutsu Report BuilderClosed Pre-purchase questions for wpDataTables   Updated October 3, 2022 at 1:37pm   5 Most recent comment from Miloš Jovanović:Hi, GeoSorry for a late reply.You're welcome, I am happy to advise or help in any way.Yes, we are hoping that our devs will be able to implement them soon.Thank you for pointing this out and for ... Gary Surridge filtering dataClosed Pre-purchase questions for wpDataTables   Updated October 3, 2022 at 9:39am   2 Most recent comment from Uroš Jovanović:Hello Gary,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Maria Karina GjkClosed Pre-purchase questions for wpDataTables   Updated October 1, 2022 at 12:05pm   1 Most recent comment from Maria Karina:fufuf jvjvuv jason notificationsClosed Pre-purchase questions for wpDataTables   Updated September 30, 2022 at 11:49am   2 Most recent comment from Miloš Jovanović:Hi, jason Thanks for reaching out to us. We don't have a built-in solution for something like this,  if you wish to see a built-in solution, Please feel free to search on our suggestions page, ... Durand Romain View restrictionClosed Pre-purchase questions for wpDataTables   Updated September 28, 2022 at 4:40pm   8 Most recent comment from Miloš Jovanović:Hi, Durand You're welcome, i am happy to help and advise.I am delighted to hear that you will become our premium user, that is awesome!Of course, we will be here to support you,  so please don ... Robert QuestionClosed Pre-purchase questions for wpDataTables   Updated September 28, 2022 at 3:59pm   2 Most recent comment from Miloš Jovanović:Hi, Robert  Thanks for reaching out to us - I think you should have no issues in creating something like this. I am just not sure exactly what field types you plan to add, but you can check out all ... Andy Owens Data Table from ACF Repeater FieldClosed Pre-purchase questions for wpDataTables   Updated September 28, 2022 at 3:48pm   2 Most recent comment from Miloš Jovanović:Hi, Andy  Thanks for reaching out to us - I am sorry to disappoint you, but we don't have a native built-in integration with a plugin such as ACF, so pulling data from that plugin into wpDataT ... Renata Vukadinovic Changing default state of lines of a line graphClosed Pre-purchase questions for wpDataTables   Updated September 28, 2022 at 11:07am   2 Most recent comment from Miloš Jovanović:Hi, Renata Thanks for showing interest in wpDataTables.-Every chart engine has its own layout and its settings. We use free libraries for chart engines, and they are limited as to what we can chang ...