We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

peter feature questionClosed Pre-purchase questions for wpDataTables   Updated September 23, 2022 at 2:04pm   2 Most recent comment from Uroš Jovanović:Hello Peter,Thank you for reaching out to us.Could you provide me with more details or a mockup of how this would look and I will let you know if it is possible or not?Looking forward to your reply. Maria WP Tables InquiryClosed Pre-purchase questions for wpDataTables   Updated September 23, 2022 at 12:26pm   2 Most recent comment from Miloš Jovanović:Hi, MariaThanks for reaching out to usYes, you should be able to create a very similar table with our plugin.Just for the "Discovery" column, some extra custom work will be needed from your end, but ... Miss Victoria Allen Product variation additional info reportClosed Pre-purchase questions for wpDataTables   Updated September 23, 2022 at 8:35am   2 Most recent comment from Uroš Jovanović:Hello Victoria,Thank you for reaching out to us.We don't offer free trials, but we have a 15-day money-back guarantee. If you purchase the plugin and find it doesn't suit your needs, you can ... Marko Banušić SPA and headless WPClosed Pre-purchase questions for wpDataTables   Updated October 10, 2022 at 2:48pm   6 Most recent comment from Miloš Jovanović:Pozdrav, Marko.Firstly, my sincere apologies for all the waiting time.We have confirmation. With our plugin's built-in functionalities, currently, there is no way to achieve this, but you could m ... Anna Maria Palumbo impostre i pagamentiClosed Pre-purchase questions for wpDataTables   Updated September 21, 2022 at 11:19am   2 Most recent comment from Marko Davidović:Hello Anna, Thank you for your interest in our product.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a l ... Kathy Pre-reqs for PluginClosed Pre-purchase questions for wpDataTables   Updated September 17, 2022 at 3:35pm   8 Most recent comment from Miloš Jovanović:Hi, Kathy  That is strange, so far we had another user who had the same conflict/issue with the Gravity Edit plugin, but for him, this code has worked. - If you wish, we can try to apply it for you, ... Edwin Maina Excel Frontend Form With FormulasClosed Pre-purchase questions for wpDataTables   Updated September 13, 2022 at 12:55pm   2 Most recent comment from Miloš Jovanović:Hi, Edwin Thanks for reaching out to us-1. If you mean to set an actual Excel file based table on front-end,  and if this table is linked to source Excel file,then it will not be editable on WordPr ... Ajay Bansal WP Data Table Plugin - Chart Datasource is not availableClosed Pre-purchase questions for wpDataTables   Updated September 13, 2022 at 6:12am   4 Most recent comment from Uroš Jovanović:Hello Ajay,At the moment, we do not have an active discount, but we could offer you a 20% discount for Amelia's Basic license. Please let us know if that is fine with you.Looking forward to you ... Daniel Kedinger PreSales Functionality QuestionClosed Pre-purchase questions for wpDataTables   Updated September 12, 2022 at 1:18pm   2 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you for expressing interest in our plugin.Integrating a chart type in the core of the plugin can be achieved by an experienced developer, by editing the source code of our plugin, i ... Robert Fetch live dataClosed Pre-purchase questions for wpDataTables   Updated September 1, 2022 at 12:46pm   2 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for reaching out to us.You can use Excel files in two ways to create wpDataTables: 1. Create a table linked to an existing Excel file, in which case you get to select the file ... Kim table for membership or rolesClosed Pre-purchase questions for wpDataTables   Updated August 31, 2022 at 6:50pm   2 Most recent comment from Miloš Jovanović:Hi, Kim Sorry for the delayWell, it depends on exactly what kind of accounting information it will be, and where the data should be stored/pulled from for the Forms/tables...-For example, if you wan ... Luis Miguel compactibilidadClosed Pre-purchase questions for wpDataTables   Updated August 30, 2022 at 12:47pm   2 Most recent comment from Miloš Jovanović:Hi, Luis Thanks, for reaching out to us-At this time, we don't have a built-in feature to achieve this, but you can suggest it for our developers - they will do their best to make a solution i ... Christopher Is it possible to do this with wpdatatables?Closed Pre-purchase questions for wpDataTables   Updated August 29, 2022 at 2:18pm   4 Most recent comment from Miloš Jovanović:Hi, Christopher  Firstly, our sincere apologies for all the waiting time. 1. If you simply add calculation function to columns,  then filtering is going to change Total/Average/Min or Max, for all ... Angel Grace Eledio Can I display the data in the table of a logged in user only?Closed Pre-purchase questions for wpDataTables   Updated August 26, 2022 at 1:48pm   6 Most recent comment from Aleksandar Vuković:Hello Angel.That's the only possible way since you can't create a table from a form that has no entries.As for columns - unfortunately you can't choose only columns that contain data. Dan Zahlis Filtering table data using custom user meta fieldsClosed Pre-purchase questions for wpDataTables   Updated August 23, 2022 at 1:45pm   12 Most recent comment from Aleksandar Vuković:Hello DanMilos is on a vacation, so I'll take over this ticket.I hope Kraken will have the time to take a look at your request this time around, but if not - would you please consider adding thi ...