We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

chrisly Hiding Empty Columns on ResultClosed Pre-purchase questions for wpDataTables   Updated May 9, 2018 at 9:18am   2 Most recent comment from [deleted]:Hi chrisly,As I see you already brought the plugin so can you please open a ticket in wpDataTables category with your purchase code and one of our support agent will provide you help with your questio ... Kevin URGENT: searching for the right pluginClosed Pre-purchase questions for wpDataTables   Updated May 8, 2018 at 11:30am   2 Most recent comment from [deleted]:Hi Kevin,Thank you for your inquire.I'm not sure that I understood your request correctly. It isn't clear how you will get rest of the data in the table (Competitor...). Maybe it would be easier if yo ... Laura wp Data tables and power filtersClosed Pre-purchase questions for wpDataTables   Updated May 8, 2018 at 9:28am   2 Most recent comment from [deleted]:Hi Laura,Thank you for the inquiry.Yes you can move it later to public domain. rob0 doing something with wpdatatables liteClosed Pre-purchase questions for wpDataTables   Updated May 3, 2018 at 9:51am   2 Most recent comment from [deleted]:Hi rob0,Thank you for the inquiry."Sorry, this file type is not permitted for security reasons." I get this when trying to upload csv, xls or xlsx- This is caused by WordPress settings. You can allo ... Rick Issue with table creationClosed Pre-purchase questions for wpDataTables   Updated May 3, 2018 at 9:31am   2 Most recent comment from [deleted]:Hi Rick,"When I create a new table from an excel spreadsheet, all currency values are reverting to 0.00 when I create the table."- Can you please send me the file from that you are trying to create t ... Daniel xml fileClosed Pre-purchase questions for wpDataTables   Updated April 26, 2018 at 8:19pm   6 Most recent comment from [deleted]:Hi Daniel,Under the hood all the data needs to be sorted in matrix format. What could be easier is to have some empty cells but you need to rewrite your data to contains columns in one level and not s ... Ahmet Ekinler ACF compatibleClosed Pre-purchase questions for wpDataTables   Updated April 26, 2018 at 8:12pm   2 Most recent comment from [deleted]:Hi Ahmet,Thank you for your inquire.As I know many of our customers successfully created tables with data from ACF but for editing values it really depends on how complex your query would be. At thi ... Allan Demo with Front-End Editing CapabilityClosed Pre-purchase questions for wpDataTables   Updated April 25, 2018 at 10:30am   4 Most recent comment from [deleted]:Hi Allan,"What I get is just a plain unformatted document and not exactly as what I see in the front-end"- Yes, we are using datatables as main table library and print feature comes together with it ... Ryo wpdatatables functionClosed Pre-purchase questions for wpDataTables   Updated April 24, 2018 at 10:10am   2 Most recent comment from [deleted]:Hi Ryo,Thank you for your request. Unfortunately we do not have authentication page at this moment but it shouldn't be a problem to find other plugin to do this part.We support two table engines whic ... Bennie NPO LicensesClosed Pre-purchase questions for wpDataTables   Updated April 24, 2018 at 9:19am   2 Most recent comment from [deleted]:Hi Bennie,Thank you for the inquiry.Unfortunately we don't have any license arrangements Non-Profit Organisation.As we are using Envato as the marketplace for selling the product, their licensing pol ... Shaun Visual ComposerClosed Pre-purchase questions for wpDataTables   Updated April 23, 2018 at 10:32am   2 Most recent comment from [deleted]:Hi Shaun,Thank you for the inquiry.It is not necessary to use Visual Composer. wpDataTables can work without it. arielo formula questionClosed Pre-purchase questions for wpDataTables   Updated April 22, 2018 at 3:41am   10 Most recent comment from aditya5670:https://www.welookups.com/css/css_howto.htmlwelookups css tutorial slaouti attachment data typeClosed Pre-purchase questions for wpDataTables   Updated April 20, 2018 at 9:19am   4 Most recent comment from [deleted]:Hi slaouti, You can do this with column type "image" and choosing editor input type URL link. In Input you need to enter data in following format  http://domain.com/thumb.png||http://domain.com/ ... Damiano Wpdatatable infoClosed Pre-purchase questions for wpDataTables   Updated April 20, 2018 at 8:42am   2 Most recent comment from [deleted]:Hi Damiano,Thank you for your inquire.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy i ... Jason Can wpDataTables show an HTML values?Closed Pre-purchase questions for wpDataTables   Updated April 16, 2018 at 9:55am   2 Most recent comment from [deleted]:Hi Jason,Thank you for the inquiry.Yes wpDataTable will render HTML tags in the table cell. Table cell needs to be String column type to be able to render HTML tags. If you wan to render links in wpD ...