We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

id_isidsea wpDataTables import csvClosed Pre-purchase questions for wpDataTables   Updated January 30, 2018 at 9:57am   2 Most recent comment from [deleted]:Hi id_isidsea,Thank you for the inquiry.Unfortunately something like this is not possible currently. We have plans to add this feature in some of the future updates.You can try our sandbox site: Fr ... Steven Hollingsed Multiple MySQL DatabasesClosed Pre-purchase questions for wpDataTables   Updated January 29, 2018 at 12:27pm   2 Most recent comment from [deleted]:Hi Steven,Thank you for your inquire.We are working on functionality as we speak which will allow you to configure more than one separate database connection but, at this moment, only one separate MyS ... Deva Lalbiharie Powerful FiltersClosed Pre-purchase questions for wpDataTables   Updated January 26, 2018 at 10:20am   2 Most recent comment from [deleted]:Hi Deva,"What he wants now is to hide the table completely until all the selections are made via the filtering process."- In Powerful filtering add-on there is a feature where you can hide the table ... Paul D. KPOGNON Advanced filters is not workingClosed Pre-purchase questions for wpDataTables   Updated January 25, 2018 at 5:34pm   3 Most recent comment from Paul D. KPOGNON:Dear Miljko,Yes it was a mistak and there was no way I can cancel or delete the ticket.Thank you.Paul kiwiboo Conflict with Amazon affiliate pluginClosed Pre-purchase questions for wpDataTables   Updated January 25, 2018 at 3:22pm   4 Most recent comment from [deleted]:Hi kiwiboo,Glad to hear that it's solved now.  Craig How to enter multiple json links in the one tableClosed Pre-purchase questions for wpDataTables   Updated January 25, 2018 at 10:48am   9 Most recent comment from Craig:Hi, Okay sure will do now thanks for your help. allen cheyette seoClosed Pre-purchase questions for wpDataTables   Updated January 25, 2018 at 10:21am   3 Most recent comment from allen cheyette:great! John Pre Sales Question: Location?Closed Pre-purchase questions for wpDataTables   Updated January 25, 2018 at 10:18am   2 Most recent comment from [deleted]:Hi John,Thank you for the inquiry.It is possible if you have distance column where values will be numbers (Float or Integer). Like that you can sort this column as any other number column. Otherwi ... James Schrage DocumentationClosed Pre-purchase questions for wpDataTables   Updated January 25, 2018 at 9:49am   2 Most recent comment from [deleted]:Hi James,Thank you for your inquire.If you are thinking about documentation for our plugins unfortunately it is not available in PDF formats. There are some tools outhere which could generate PDF from ... Eric Hayslett LicenseClosed Pre-purchase questions for wpDataTables   Updated January 24, 2018 at 10:29am   2 Most recent comment from [deleted]:Hi Eric Hayslett,Thank you for the inquiry.Unfortunately we do not have developer licence. As we are using Envato as the marketplace for selling the product, their licensing policies apply: https:/ ... Andreas Renn Column link to my editorClosed Pre-purchase questions for wpDataTables   Updated January 23, 2018 at 10:33am   2 Most recent comment from [deleted]:Hi Andreas,We do support column type URL link on which you can find more information in our - Documentation. Basically you need to add link in desirable format to the formidable form in the form its ... Moon How many machine can be installed for one purchaseClosed Pre-purchase questions for wpDataTables   Updated January 22, 2018 at 10:58am   2 Most recent comment from [deleted]:Hi Moon,As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy in general is: one license is p ... Michael Chipghart PossibilitiesClosed Pre-purchase questions for wpDataTables   Updated January 22, 2018 at 10:33am   2 Most recent comment from [deleted]:Hi Michael,Thank you for your inquire.I am not sure that I understood table structure correctly but we do have option to show information from two tables in one wpDataTable. You can find more informat ... Puriwat Is it possible to make cascade dropdown in frontend?Closed Pre-purchase questions for wpDataTables   Updated January 22, 2018 at 10:17am   4 Most recent comment from [deleted]:Hi Puriwat,Thank you for the purchase.Can you please open a new ticket in wpDataTables category with the purchase key and our support agents will provide you help. altavoce Doubt to purchase pluginsClosed Pre-purchase questions for wpDataTables   Updated January 15, 2018 at 10:37am   2 Most recent comment from [deleted]:Hi altavoce,Thank you for the inquiry.Unfortunately something like this is not possible out of the box features. We have plans to add this feature like an add-on in the future but currently is not po ...