As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Laura feature questionClosed Pre-purchase questions for wpDataTables   Updated February 19, 2018 at 10:26am   4 Most recent comment from [deleted]:Hi Laura,Maybe you should update your WordPress website. When you open a developer console in your browser, do you see any JavaScript errors? Nat User filters savingClosed Pre-purchase questions for wpDataTables   Updated February 15, 2018 at 11:44pm   9 Most recent comment from [deleted]:Hi Nat, Sorry for delayed response. Please explain me little more this sentence: There is only one DB, imported from xls. Some projects will be added from times to times.We do have option to import ... id_isidsea Table limit in wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated February 13, 2018 at 10:42am   2 Most recent comment from [deleted]:Hi id_isidsea,Thank you for your inquire.We do not have any limit on our side. Limits can occur by hitting size limits of your website or database based on hosting contract that you have. Marco Front-End ViewClosed Pre-purchase questions for wpDataTables   Updated February 12, 2018 at 12:35pm   2 Most recent comment from [deleted]:Hi Marco,Thank you for the inquiry.Yes it is possible to show the tables on the front-end using shortcodes. Also it is possible to search the table data with global search or using advanced filters.Y ... Titus Raj DurationClosed Pre-purchase questions for wpDataTables   Updated February 8, 2018 at 10:23am   2 Most recent comment from [deleted]:Hi Titus Raj,Thank you for the inquiry.Unfortunately we  don't have plans to add duration column type in near future, but something like this is good idea and we will think about that and add it to ... Fred Colbert not working wpdata tableClosed Pre-purchase questions for wpDataTables   Updated February 6, 2018 at 10:19am   2 Most recent comment from [deleted]:Hi Fred Colbert, Please open a support ticket in wpDataTables category with your purchase key and one of our support agents will provide you help. This category is intended only for Pre-purchase q ... Amelie Salameh Error report - missing add-on for table type "google spreadsheet"Closed Pre-purchase questions for wpDataTables   Updated February 5, 2018 at 3:32pm   4 Most recent comment from [deleted]:Hi Amelie,Only thing that come to my mind is the username or account name of the developer that both it. Maybe you can find that information.  andrea stuck on "settings"Closed Pre-purchase questions for wpDataTables   Updated February 5, 2018 at 11:20am   10 Most recent comment from andrea:Ok thank you.I will check it in your sandbox site for test it. James Relational dataClosed Pre-purchase questions for wpDataTables   Updated February 5, 2018 at 10:59am   2 Most recent comment from [deleted]:Hi James,Thank you for your inquire.We do not have this option built in at the moment. Easiest way to achieve it would be to write a JS function which will listen to row click and then redirect to the ... thomas Data From Excel CSVClosed Pre-purchase questions for wpDataTables   Updated February 5, 2018 at 10:49am   2 Most recent comment from [deleted]:Hi Thomas,Thank you for the inquiry. "Hi, If i was to use this data table and pull data from an excel sheet, If i updated the excel sheet would that automatically update the info on the Wordpress web ... Josh Lewis Do not allow DuplicatesClosed Pre-purchase questions for wpDataTables   Updated February 5, 2018 at 10:40am   2 Most recent comment from [deleted]:Hi Josh,Thank you for your inquire. I'm not sure on which option do you refer exactly. If you have still have previous version could you please send me a screenshot or describe me a little more about ... Simon can a selection from one table be used to populate a second table php mysqlClosed Pre-purchase questions for wpDataTables   Updated February 5, 2018 at 10:26am   2 Most recent comment from [deleted]:Hi Simon,Thank you for the inquiry.Unfortunately this use case requires some custom coding and it is not possible out of the box features. It is possible to use cascading filters like on your example ... Nasos Dropdown listboxClosed Pre-purchase questions for wpDataTables   Updated January 31, 2018 at 3:13pm   2 Most recent comment from [deleted]:Hi Nacos,Thank you for your inquire.Our plugin supports various input types and we do have built in Selectbox and Multi-select box included. You can find list of all our included editor input types in ... Ruslan some questionsClosed Pre-purchase questions for wpDataTables   Updated January 31, 2018 at 3:04pm   2 Most recent comment from [deleted]:Hi Ruslan,Thank you for your inquire. We do have built in hooks in our plugin and list of item can be found in our - DocumentationWe do have option to see and edit their own data and option to restri ... Christophe Bonte Table column possibilityClosed Pre-purchase questions for wpDataTables   Updated January 30, 2018 at 9:59am   4 Most recent comment from [deleted]:Hi Christophe,Then it is possible. If you are creating Manual wpDataTable there will be always wdt_id column that will be primary key in the database table. Otherwise if you are creating table that i ...