As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Ken Won't let me create a chartClosed   wpDataTables   Updated April 16, 2018 at 9:26am   3 Most recent comment from Isidora Markovic:HI Ken,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.I am glad that you found a solution.Best regards ... Nehemiah Rodriguez numbered rowsClosed   wpDataTables   Updated April 16, 2018 at 9:26am   28 Most recent comment from Miloš Jovanović:HI Nehemiah,Sorry for late response but we are not working during weekends.I can see that there is an issue with the inline editing. I forwarded this to my team and hopefully we can find some proper ... Nehemiah Rodriguez Changing font size on ModalClosed   wpDataTables   Updated April 16, 2018 at 9:25am   2 Most recent comment from Isidora Markovic:HI Nehemiah,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. If you check in Inspect element of the br ... AliManouchehri CSS problemClosed   wpDataTables   Updated April 13, 2018 at 1:58pm   12 Most recent comment from Isidora Markovic:Hi Ali,You are welcome.Best regards. berkay01 What happen I don't Know but everything not working properlyClosed   wpDataTables   Updated April 13, 2018 at 1:28pm   10 Most recent comment from Miloš Jovanović:HI Berkay,No I did not change anything on your site.I logged in successfully and go to that page and everything was working fine.Best regards. kindredx Time FormatClosed   wpDataTables   Updated April 13, 2018 at 10:17am   5 Most recent comment from Miloš Jovanović:Hi kindredx,Glad to heart that you found a solution, good job.As I said seconds are not supported yet in our plugin and we are looking to add this for our next updates of the plugin which I hope that ... Robert Barnes get_wdtable causing 502 errorsClosed   wpDataTables   Updated April 13, 2018 at 8:37am   6 Most recent comment from Isidora Markovic:HI Robert,Let me know if you have more details about this.Best regards. Hamed display users with rolesClosed   wpDataTables   Updated April 12, 2018 at 3:07pm   8 Most recent comment from Miloš Jovanović:Hi Hamed,If you take a look at our documentation you will see this noticePlease note that MySQL query constructor is not an ‘ultimate generator’, it should be treated as helper for constructing a ... danbarejr handling errorsClosed   wpDataTables   Updated April 12, 2018 at 2:20pm   13 Most recent comment from Miloš Jovanović:HI Dan,I forwarded this to my team as long as your scenarios below so hopefully we can find a solution for this.Sorry for any inconvenience and thank you for understanding.Best regards. focamanagement Bad Request 0Closed   wpDataTables   Updated April 12, 2018 at 10:52am   2 Most recent comment from Isidora Markovic:Hi focamanagement,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the m ... perthfestival AttachmentsClosed   wpDataTables   Updated April 12, 2018 at 10:20am   2 Most recent comment from Isidora Markovic:HI perthfestival,Thank you for your purchase.You can make  column and set column type to the string and then insert html tags for link and in href insert the path to that document that you need and ... Andy Howden How to carry data from one form to another.Closed   wpDataTables   Updated April 12, 2018 at 8:11am   4 Most recent comment from Isidora Markovic:Hi Andy,Yes I understand what you are trying to achieve, but unfortunately that is not possible with built in features of plugin. sonics27 Bar chart Label no permanent viewClosed   wpDataTables   Updated April 11, 2018 at 4:20pm   2 Most recent comment from Miloš Jovanović:HI sonics27,Thank you for your purchase.Sorry but I did not quite understand what are you trying to achieve. Can you please describe me more or send me some example/screenshot so I can give you my su ... ChRamseier Multiple ParagraphsClosed   wpDataTables   Updated April 11, 2018 at 3:36pm   14 Most recent comment from ChRamseier:Perfect.  Thanks, I was just a bit scared... I never noticed the Editor before.  :-)  All I could imagine so far is that the files are accessible through FTP only. natunbarosh data labelClosed   wpDataTables   Updated April 11, 2018 at 9:18am   7 Most recent comment from sonics27:hi how to show data label in every bar in chart permanently even i would like to print