We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

m_deaton Lost all coding in updateClosed   wpDataTables   Updated April 20, 2018 at 12:47pm   12 Most recent comment from Miloš Jovanović:HI Melanie,If you have more issue then one may I kindly ask you to open a new ticket so we can keep "one issue per ticket" policy.It will be much more easier and faster for us if the only one issue ... Puriwat Refresh table by button clickClosed   wpDataTables   Updated April 20, 2018 at 11:57am   2 Most recent comment from Isidora Markovic:Hi Puriwat,Thank you for your purchase.Unfortunately, there is no option for something like this with built in features of plugin. You can make some custom script and use wpdatatables callbacks. You ... badcraiger change column width, font sizeClosed   wpDataTables   Updated April 20, 2018 at 9:35am   5 Most recent comment from Miloš Jovanović:HI badcraigerThank you for your purchase. Glad to hear that you managed to solve the issue. If you have any more problems feel free to open a new ticket, we will gladly help. Best regards. Christopher wpDataTables // Filtering Table OutputClosed   wpDataTables   Updated April 20, 2018 at 8:40am   4 Most recent comment from Isidora Markovic:HI Christopher,Yes we see the ticket that you provide and you can't see it because it contains confidential data of their webiste. You have some css conflict with theme css. Can you change theme and ... bilero Google SEO indexClosed   wpDataTables   Updated April 19, 2018 at 3:34pm   6 Most recent comment from Isidora Markovic:Hi bilero,Unfortunately there is not other solution, because google search for element that are loaded on page and how many rows will be shown on page you can set in Display length. Best regards. SmartProfits Header brokenClosed   wpDataTables   Updated April 19, 2018 at 1:59pm   11 Most recent comment from Miloš Jovanović:HI SmartProfits,This looks like there is some issue with other plugin or maybe the theme.Can you please try to change the theme for 1 minute and tell me do you still have the same issue.Let me know t ... Paul D. KPOGNON Character codingClosed   wpDataTables   Updated April 19, 2018 at 10:51am   5 Most recent comment from Isidora Markovic:Hi Paul,"The display using wpDataTables is perfect. The problem is this:  I want to display a particular data in my page."I am glad that tables is working fine.Please note that customization questi ... Rhonda Stark One-Line Edit Field NOT WORKING!Closed   wpDataTables   Updated April 19, 2018 at 8:09am   8 Most recent comment from Isidora Markovic:Hi Rhonda,I am glad that you found a solution.Thank you for your suggestion.We carefully follow customers requirements and try to implement most of them if they appears in requests from time to time ... Diego There was an error while trying to save the table! Internal Server ErrorClosed   wpDataTables   Updated April 18, 2018 at 2:37pm   8 Most recent comment from Isidora Markovic:Hi Diego,I am glad that you made it.About the second issue, first check is it turn on option Include bootstrap in main settings of plugin. If the answer is yes and you still have issue you can try t ... Michael Soporte wpdatatablesClosed   wpDataTables   Updated April 18, 2018 at 9:19am   14 Most recent comment from Isidora Markovic:HI Michael,We made some changes in code and we check all your tables and they working fine except first one. Because you made it manually(when you create manual table it will be created table in data ... rdroberts84 Row duplicates itself after I make an editClosed   wpDataTables   Updated April 18, 2018 at 9:00am   2 Most recent comment from Isidora Markovic:Hi rdroberts84,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most ... mgenius11 Search And Filters Not TypealeClosed   wpDataTables   Updated April 18, 2018 at 8:19am   4 Most recent comment from Isidora Markovic:HI mgenius11,You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a re ... Ian Randell Displaying NULL fieldsClosed   wpDataTables   Updated April 17, 2018 at 2:45pm   2 Most recent comment from Miloš Jovanović:HI Ian,Thank you for your purchase. Sorry but I did not quite understand what are you trying to achieve. Can you please describe me more and send me some example/link so I can take a look and give yo ... rotem217 show one cell data onlyClosed   wpDataTables   Updated April 17, 2018 at 1:28pm   2 Most recent comment from Miloš Jovanović:HI rotem217,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment. We have a plan to mak ... dellisn Spacing Between ColumnsClosed   wpDataTables   Updated April 17, 2018 at 1:24pm   12 Most recent comment from Miloš Jovanović:Hi dellisn,Is this something that you require ( attachment ) I can see that you manually add the column width in the column settings so the "issue" is probably there.You must coordinate the right nu ...