We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

caluvs mysql queryClosed   wpDataTables   Updated April 25, 2018 at 9:39am   4 Most recent comment from Miloš Jovanović:HI caluvs,You are welcome.Hope that everything will work fine.Best regards. diegomiero Front End Complex EditingClosed   wpDataTables   Updated April 25, 2018 at 8:17am   2 Most recent comment from Isidora Markovic:HI diegomiero,Thank you for your purchase.Unfortunately that is not possible with built in features of plugin. It require some code customization. m_deaton Centering and stacking display headersClosed   wpDataTables   Updated April 24, 2018 at 3:32pm   6 Most recent comment from Isidora Markovic:HI m_deaton,We visit your site and page where you are using wpdatatables. You have some css conflict with theme css. After adding some css  in Custom wpDataTables CSS under the "Custom JS AND CSS" ... Robert Hom Creating TablesClosed   wpDataTables   Updated April 24, 2018 at 3:24pm   6 Most recent comment from Miloš Jovanović:HI Robert,All of the chart engines supports just one string column and unfortunately there is no option to have 2 strings columns or more in the chart.Best regards. Robert Hom importClosed   wpDataTables   Updated April 24, 2018 at 9:59am   2 Most recent comment from Isidora Markovic:HI Robert,Thank you for your purchase.Can you please send me that file so I can take a look? Robert Hom Editing DataClosed   wpDataTables   Updated April 24, 2018 at 9:38am   2 Most recent comment from Miloš Jovanović:HI Robert Hom,Thank you for your purchase.Our working time is from 10:00 to 17:00 CET and our agents will answer you as soon as possible.As for this issue can you please send me the link of that tabl ... CRPDSports Error: Network is UnreachableClosed   wpDataTables   Updated April 24, 2018 at 9:19am   2 Most recent comment from Miloš Jovanović:Hi CRPDSports,Thank you for your purchase.Can you please tell me do you have maybe installed mod_security on your server.Best regards. Bienecaro %CURRENT_POST_ID%Closed   wpDataTables   Updated April 24, 2018 at 8:11am   2 Most recent comment from Isidora Markovic:Hi Bienecaro,Thank you for your purchase. Placeholder %CURRENT_POST_ID% will get post or page id where you insert shortcode of the table where you are using it. If you want to filter table with this ... Moon Tooltips on table headerClosed   wpDataTables   Updated April 23, 2018 at 1:48pm   2 Most recent comment from Isidora Markovic:HI Moon,Thank you for your purchase. Unfortunately that is not possible with built in features of plugin. It requires some code customization. Tomas MySQL Query - Change Url linkClosed   wpDataTables   Updated April 23, 2018 at 10:13am   7 Most recent comment from Isidora Markovic:Hi Tomas,We visit your website and checkout that table. Reason why you see that error is because all other columns are set in Editor input type on None and column which you set on URL column type is ... Quint Real Time Table UpdateClosed   wpDataTables   Updated April 23, 2018 at 9:48am   2 Most recent comment from Isidora Markovic:HI Quint,Thank you for your purchase.You have option Auto refresh. If you enter a non-zero value, table will auto-refresh to show actual data with a given interval of seconds.  Justin8986 Formula Column Messing UpClosed   wpDataTables   Updated April 23, 2018 at 7:59am   3 Most recent comment from Isidora Markovic:HI Justin8986,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.I can confirm now that this is the bug on ... John Pia 2 Questions - How to Assign Filter Widget To Specific Table IDClosed   wpDataTables   Updated April 23, 2018 at 6:56am   2 Most recent comment from Isidora Markovic:HI John,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.1.You can find data attribute for each table in ... badcraiger Open links in new window?Closed   wpDataTables   Updated April 23, 2018 at 6:33am   4 Most recent comment from Isidora Markovic:HI badcraiger,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.We try to visit link that you provide but there is some security so w ... ALF1EE responsive exanderClosed   wpDataTables   Updated April 20, 2018 at 4:16pm   9 Most recent comment from Miloš Jovanović:HI ALF1EE,You are welcome.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot to us. Thanks.