As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Pascal HighChart Callback FormatClosed   wpDataTables   Updated June 12, 2018 at 6:51am   2 Most recent comment from Isidora Markovic:Hi Pascal,Thank you for your purchase.wpDataChart callback are made for developers which need some custom solution of charts that is not in built in features of plugin. This is not included in standa ... _riccardo_ Summation of "column formula"Closed   wpDataTables   Updated June 12, 2018 at 6:27am   4 Most recent comment from Isidora Markovic:Hi Riccardo,You are welcome.We carefully follow customers requirements and try to implement most of them if they appears in requests from time to time so we will add to our idea list and look into s ... Paul D. KPOGNON Loading of dropdown listClosed   wpDataTables   Updated June 11, 2018 at 3:21pm   2 Most recent comment from Isidora Markovic:HI Paul,Thank you for your purchase.Can you please tell me did you update version 2.2.2? We lunch this version recently, but we didn't release auto update yet but you can update the plugin manually ... eric Excel,CSV,Print does not output the sum,avg, min and max valuesClosed   wpDataTables   Updated June 11, 2018 at 3:16pm   2 Most recent comment from Isidora Markovic:HI eric,Thank you for your purchase.Table Tools consists of a block of buttons that provides additional features for the tables: export to PDF, export to CSV, export to Excel, print view, toggle for ... drutel table creationClosed   wpDataTables   Updated June 11, 2018 at 1:55pm   4 Most recent comment from Isidora Markovic:HI André,You are welcome.  Glad that we help you. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a mi ... Chris Installing update 2.2Closed   wpDataTables   Updated June 11, 2018 at 12:59pm   17 Most recent comment from Isidora Markovic:HI Ezequiel,Thank you for your purchase. When you have questions or issues which are not related to the title of the active ticket or if you are posting on tickets that is not yours can you please ... PMB2169 User_idClosed   wpDataTables   Updated June 11, 2018 at 11:37am   4 Most recent comment from Isidora Markovic:HI Paul,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.I said that because of your query where you are using columns from two tabl ... zivleibovich Link from the charts.js to a page with filterClosed   wpDataTables   Updated June 11, 2018 at 9:55am   2 Most recent comment from Isidora Markovic:Hi zivleibovich,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Correct me if I am wrong, but you need ... Lionel Thomas Clicking a a row to redirect to record pageClosed   wpDataTables   Updated June 11, 2018 at 9:40am   9 Most recent comment from Isidora Markovic:HI wpsoil,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately that is not possible with built in features of plugin. It r ... rjs34 Dynamic URL in columnClosed   wpDataTables   Updated June 11, 2018 at 9:38am   2 Most recent comment from Isidora Markovic:HI rjs34,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately that is not possible with built ... investheory Formulated ColumnsClosed   wpDataTables   Updated June 11, 2018 at 8:32am   2 Most recent comment from Isidora Markovic:HI investheory,Thank you for your purchaseSorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.When you are using Formula column in wpda ... Pascal Highchart NumericSymbolsClosed   wpDataTables   Updated June 11, 2018 at 6:34am   2 Most recent comment from Isidora Markovic:Hi Pascal,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.You can check in our documentation about wpD ... Gary Becker unable to update any table in databaseClosed   wpDataTables   Updated June 8, 2018 at 1:27pm   12 Most recent comment from Isidora Markovic:Hi Gary,We use your table in our local environment and we can't reproduce issue that you describe. Then we made table Support from query that you use in your table and we can see that is working fine ... pacofalomir Datasource MySQL query doesn't workClosed   wpDataTables   Updated June 8, 2018 at 11:24am   4 Most recent comment from Isidora Markovic:Hi pacofalomir, Thank you for your purchase. I am glad that you found a solution. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appre ... ozgurbuyukbalkan Front-End Form ConditionsClosed   wpDataTables   Updated June 7, 2018 at 2:08pm   2 Most recent comment from Miloš Jovanović:HI ozgurbuyukbalkan,Thank you for your purchase. Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in features at the moment and it require some c ...