As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

maxidigi Separate mysql connectionClosed   wpDataTables   Updated July 8, 2018 at 8:47pm   2 Most recent comment from Miloš Jovanović:Hi maxidigi,Thank you for your purchase.This looks like there is some issue with the browser cache or conflict with other plugin.Can you please clear your browser cache and tell me the result.Best re ... Entrust_ICT Serialized PHP Placeholders formatClosed   wpDataTables   Updated July 6, 2018 at 12:06pm   2 Most recent comment from Isidora Markovic:Hi Entrust_ICT,Thank you for your purchase.At the moment you can use placeholders VAR1, VAR2 and VAR3 for passing values to filters or shortcode on already loaded data. It will be added in documentat ... Pete Morgan Conditional formatting on hidden fieldClosed   wpDataTables   Updated July 6, 2018 at 11:57am   6 Most recent comment from Isidora Markovic:Hi Pete,It is all right. We are here to help you.You can take a look on this link how to leave a review on Envato market.I am really grateful  that you want to leave the review. It means a lot for u ... Helpdesk Branded Insights wpDataTables - Conditional FormattingClosed   wpDataTables   Updated July 6, 2018 at 8:33am   6 Most recent comment from Isidora Markovic:Hi noctatheme,As you can see in my previous post you can find that posting on tickets that are not yours  is not recommended by our ticketing policy. Like this for every post that you made will b ... Pete Morgan Default a date field to tomorrowClosed   wpDataTables   Updated July 6, 2018 at 6:34am   2 Most recent comment from Isidora Markovic:Hi Pete,Thank you for your purchase. Unfortunately at the moment there’s no built-in solution.  Thank you for your suggestion.We carefully follow customers requirements and try to implement most ... cerebralyawn Data from Google Sheets not showingClosed   wpDataTables   Updated July 5, 2018 at 3:52pm   3 Most recent comment from Miloš Jovanović:HI cerebralyawn,Thank you for your purchase. Can you please tell me is everything is working fine. If you have sings for currency in the fields like $ etc. then the wizard would not recognize it as ... Marshall Poe "Show X Entries" not workingClosed   wpDataTables   Updated July 5, 2018 at 1:27pm   4 Most recent comment from Isidora Markovic:Hi Marshall, Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and res ... arnolap Change WP tables prefixClosed   wpDataTables   Updated July 5, 2018 at 11:57am   2 Most recent comment from Miloš Jovanović:Hi Arnaud,Thank you for your purchase.Can you please tell me did you try to crate a table without that old prefixJust SELECT * FROM wp_wpdatatable_1Best regards. postelli Lite version is installed instead of paid versionClosed   wpDataTables   Updated July 4, 2018 at 1:19pm   4 Most recent comment from Miloš Jovanović:HI Marije,Glad to hear that everything is working fine now.If you have any more issues feel free to open a new ticket, we will gladly help.If you like our plugin and support we'd greatly appreciate i ... sscweb PHP Notice class.wpdatatable.phpClosed   wpDataTables   Updated July 4, 2018 at 11:47am   4 Most recent comment from Isidora Markovic:Hi sscweb,Yes it is fixed. It will be available in next update which will be very soon.Best regards. Entrust_ICT Serialized PHP - wp-loadClosed   wpDataTables   Updated July 4, 2018 at 8:31am   9 Most recent comment from Isidora Markovic:Hi Entrust_ICT,Sorry about that, am not sure what happens.Here you go https://tmsplugins.ticksy.com//ticket/1512255 DoneDone wptable can't create manualClosed   wpDataTables   Updated July 3, 2018 at 10:00pm   3 Most recent comment from DoneDone:It was a conflict with Godaddy's Managed wordpress CacheAll better. booth_1 Cannot create manualClosed   wpDataTables   Updated July 3, 2018 at 2:37pm   6 Most recent comment from Isidora Markovic:Hi booth_1,You are welcome.Best regards Katy Fendall Not respondingClosed   wpDataTables   Updated July 3, 2018 at 9:58am   10 Most recent comment from Miloš Jovanović:HI Katy,If your hosting company follows the guide below the tables will not be lost.Of course I can send you any old version of our plugin in case something goes wrong and need to be downgraded but I ... Laura hide columnsClosed   wpDataTables   Updated July 3, 2018 at 9:17am   2 Most recent comment from Miloš Jovanović:HI Laura,Thank you for your purchase.Sorry to disappoint you but unfortunately clear filters option for columns is not possible to achieve with the plugin built in features at the moment.Best regards ...