We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Reidable Table / Chart #of EntriesClosed   wpDataTables   Updated May 28, 2018 at 8:34am   2 Most recent comment from Isidora Markovic:HI Chris,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Correct me if I am wrong. You want to show tab ... Richard Angermiller combining data chartsClosed   wpDataTables   Updated May 25, 2018 at 2:48pm   4 Most recent comment from Miloš Jovanović:HI Richard,Thank you for your explanation.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment. We can offer you ou ... bkuipers button cssClosed   wpDataTables   Updated May 25, 2018 at 2:36pm   2 Most recent comment from Miloš Jovanović:Hi Brian,Thank you for your purchase.CSS class for buttons are only possible with the URL column type. But if you want to apply to some other button, please provide me some example of it so I can giv ... burgunderblau invalid json response on joined table filtersClosed   wpDataTables   Updated May 25, 2018 at 12:25pm   5 Most recent comment from Miloš Jovanović:HI burgunderblau,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and ... markenvato23 Conditional FilteringClosed   wpDataTables   Updated May 24, 2018 at 3:41pm   2 Most recent comment from Miloš Jovanović:HI markenvato23,Thank you for your purchase.Sorry for disappointment but unfortunately there is no plugin setting to achieve the behavior of the tables like you described below. Something like this w ... treido freezing column and rowClosed   wpDataTables   Updated May 24, 2018 at 9:18am   4 Most recent comment from Miloš Jovanović:HI treido,You are welcome.Best regards. Reidable ChartsClosed   wpDataTables   Updated May 23, 2018 at 4:04pm   8 Most recent comment from Miloš Jovanović:Hi Chris,It is not available for this version of Gravity add-on we are working on release and hopefully it will be released soon.The formidable form ( and the current Gravity form tables ) are just u ... evkinfarns chart axis labelsClosed   wpDataTables   Updated May 23, 2018 at 3:23pm   6 Most recent comment from Miloš Jovanović:HI Kevin,That topic in our documentation requires some development skill in order to use wpDataChart callbacks.In order to change and customize the HighChart library you must use jQuery like from thi ... Quint Update BugClosed   wpDataTables   Updated May 23, 2018 at 2:53pm   13 Most recent comment from Miloš Jovanović:Hi Quint,Glad to hear that you managed to find the solution.Hope that everything will work fine.Best regards. portalila Editing cell Select box ImpossibleClosed   wpDataTables   Updated May 23, 2018 at 12:45pm   4 Most recent comment from Miloš Jovanović:HI Lila,I can see below that you solved the issue, good job.Yes the issue can be if there are more then one bootstrap.js files. Looking at your screenshot I can see that you disabled our bootstrap.js ... Chase Sabers SQL Query Date RangeClosed   wpDataTables   Updated May 23, 2018 at 9:34am   10 Most recent comment from Miloš Jovanović:HI Chase,Glad to hear that you managed to find a solution and thank you for sharing it.We will consider something like this as a feature for our next updates.As for now we added some more placeholder ... tmt2012 I can not Create a table manually ?Closed   wpDataTables   Updated May 22, 2018 at 5:07pm   10 Most recent comment from Miloš Jovanović:HI tmt2012,Thank you for your suggestion.For now the link column have _blank and _self as a target attribute.I will forward your request to my team and hopefully we can implement this in our next upd ... Stuart Charts Bug in 2.2+Closed   wpDataTables   Updated May 22, 2018 at 1:55pm   10 Most recent comment from Miloš Jovanović:HI Stuart,Glad to be able to help. you are welcome.Hope that everything should work fine now.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a revie ... chrisly Image Column LinkClosed   wpDataTables   Updated May 22, 2018 at 1:24pm   2 Most recent comment from Miloš Jovanović:Hi chrisly,Thank you for your purchase.Sorry to disappoint you but hyperlinking images are not supported in the plugin built in features at the moment.As a workaround I can suggest you to take a look ... Wesley Lawson SearchClosed   wpDataTables   Updated May 22, 2018 at 10:29am   4 Most recent comment from Miloš Jovanović:HI Wes,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve t ...