As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Larry Kolinek bug: global search stopped workingClosed   wpDataTables   Updated January 11, 2019 at 10:28am   2 Most recent comment from Aleksandar Vuković:Hello Lary.When You add CONCAT, or JOIN or anything else other than a simple SELECT * FROM query, the result may be just as You described - search doesn't work, or filters don't work, or similar issue ... Larry Kolinek global search block - customize?Closed   wpDataTables   Updated January 11, 2019 at 10:01am   5 Most recent comment from Aleksandar Vuković:Great Larry!Good news. Thanks for letting me know.So, You were able to change it without much trouble?Best regards. Nelson_da_Rocha Tables are not displaying as it should.Closed   wpDataTables   Updated January 11, 2019 at 9:59am   7 Most recent comment from Aleksandar Vuković:Hello Nelson.Unfortunately, we cannot use TeamViewer. Please note that standard item support (as defined by Envato's definition of support) does not include: Customization services; Installation serv ... Robert Crimmins deleting databasesClosed   wpDataTables   Updated January 10, 2019 at 5:42pm   4 Most recent comment from Aleksandar Vuković:You are welcome Robert. Glad that we solved the issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help.Best regards. davitx17 Edit one tables when table is filled with multiple sql tablesClosed   wpDataTables   Updated January 10, 2019 at 5:33pm   5 Most recent comment from Aleksandar Vuković:Hello again davitx17.You can try creating a View, yes.Or, You can try using foreign key. In the documentation You can see a table created from three different tables. You can also take a look at our� ... Dana Shearer Plugin UpdateClosed   wpDataTables   Updated January 10, 2019 at 4:25pm   5 Most recent comment from Miloš Jovanović:HI Dana,Can you please tell me which version of PHP do you use.Our plugin requires minimum version of 5.6, but we recommend updating to 7 or more.Best regards. tylerforret GoogleSheets Import Strips DecimalsClosed   wpDataTables   Updated January 10, 2019 at 1:36pm   3 Most recent comment from Aleksandar Vuković:Hello tylerforret.Thank You for Your purchase.First of all, sorry for late response.  Our company is located in Serbia and our working time is from 10:00 to 17:00 CET. business days. I'm glad You ma ... JFisher2 Broken on updateClosed   wpDataTables   Updated January 9, 2019 at 5:23pm   4 Most recent comment from Miloš Jovanović:HI JFisher2,Glad to hear that the issue is gone.Hope that everything will work fine now.Best regards. olderdais Links to other pages in cellsClosed   wpDataTables   Updated January 9, 2019 at 1:50pm   6 Most recent comment from Miloš Jovanović:HI olderdais,You are welcome.Hope that you will achieve your goal.Best regards. Mauricio Sanjurjo Filter by creation dateClosed   wpDataTables   Updated January 9, 2019 at 1:33pm   2 Most recent comment from Miloš Jovanović:HI Mauricio,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.The only way that you ... abdoshajadi Conditional Multi-line selectboxClosed   wpDataTables   Updated January 9, 2019 at 1:30pm   2 Most recent comment from Isidora Markovic:Hi abdoshajadi,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days and also we had Orthodox Christmas which ... olderdais Add order invoice buttons in a tableClosed   wpDataTables   Updated January 9, 2019 at 1:27pm   4 Most recent comment from Miloš Jovanović:Hi olderdais,Glad to hear that and good job.Best regards. kingharrison Build Hyperlink Off Of Field ValueClosed   wpDataTables   Updated January 9, 2019 at 1:21pm   2 Most recent comment from Miloš Jovanović:Hi kingharrison,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this can not be achieved with the plugin built in features.The workaround would be that you prepar ... PrzemyslawGumulka Filter problem on big tableClosed   wpDataTables   Updated January 9, 2019 at 1:17pm   2 Most recent comment from Isidora Markovic:Hi PrzemyslawGumulka,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days and also we had Orthodox Christmas ... hanzadeveloper Translating placeholders within range filter and search boxClosed   wpDataTables   Updated January 9, 2019 at 1:16pm   2 Most recent comment from Miloš Jovanović:HI hanzadeveloper,Thank you for your purchase.You can take a look at this ticket where you can see how you can translate all the stringshttps://tmsplugins.ticksy.com/ticket/1346552/Also I am sending ...