We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Renato Thobias Leave text saved in the field to searchClosed   wpDataTables   Updated April 2, 2021 at 10:54am   5 Most recent comment from [deleted]:Hi RenatoUnfortunately this is only possible if the users log in. Logged-out users have user ID: 0, so there is no way to filter per user if they're not logged in.Do let us know if there is anyth ... Marco Allow editingClosed   wpDataTables   Updated April 2, 2021 at 10:40am   2 Most recent comment from [deleted]:Hi MarcoThank you for reaching out to us.Unfortunately this cannot be done using the plugin's built in features. Our tables can be front end editable and you can set specific columns not to be ed ... Ockert Front-end table creation from ExcelClosed   wpDataTables   Updated April 1, 2021 at 7:47am   4 Most recent comment from [deleted]:You are most welcome, I wish I could be more helpful.Do let us know if there is anything else we can assist you with we are always happy to help.Have a wonderful day!  howard Follow table filteringClosed   wpDataTables   Updated April 1, 2021 at 7:45am   11 Most recent comment from [deleted]:I'm glad to hear that Do let us know if there is anything else we can assist you with, we are always happy to help.Have a wonderful day! James Front end displaying all table columns even when some are hiddenClosed   wpDataTables   Updated March 31, 2021 at 10:20am   3 Most recent comment from [deleted]:Hi James Thank you for reaching out to us.wpDataTables is a WYSIWYG (What You See Is What You Get) concept based plugin. This means that the table should look the same both in back-end and in fro ... Drost view content from multiple formsClosed   wpDataTables   Updated March 31, 2021 at 9:51am   2 Most recent comment from [deleted]:Hi DrostThank you for reaching out to us.The Formidable Forms Integration for wpDataTables add-on allows you to create tables from existing Formidable Forms on your website. You can create one table f ... Dave Remove markers from spline chartClosed   wpDataTables   Updated March 31, 2021 at 8:24am   12 Most recent comment from [deleted]:Perfect I'm glad to hear that. We will save this for future reference, I am sure many of our clients will find this useful.Do let us know if there is anything else we can assist with.Have a wond ... Jack Parcell Button - Copy Link to ClipboardClosed   wpDataTables   Updated March 30, 2021 at 8:54am   4 Most recent comment from [deleted]:Hi JackI'm glad to hear you managed to find a solution. Do let us know if there is anything we can assist you with.Have a wonderful day! DFSKarma Hide RowClosed   wpDataTables   Updated March 30, 2021 at 8:38am   2 Most recent comment from [deleted]:Hi DFSKarmaThank you for reaching out to us. You can try adding a custom row CSS class if the column meets a certain condition using the conditional formatting tab. This class should work automatica ... Liz Lemons activationClosed   wpDataTables   Updated March 30, 2021 at 8:22am   2 Most recent comment from [deleted]:Hi LizThank you for reaching out to us. As we can see you managed to solve the issue but do feel free to contact us if there is anything we can do to assist.Have a wonderful day!  Jeremy Bayless Customize - custom cssClosed   wpDataTables   Updated March 30, 2021 at 8:21am   4 Most recent comment from Aleksandar Vuković:Hi again JeremyIf it right-aligns, that means that you have integers or float in that table. Am I correct?For numerical columns, you need to use this also: table.wpDataTable td.numdata {text-align: c ... GinoFiglio Secure connection failedClosed   wpDataTables   Updated March 29, 2021 at 11:31am   2 Most recent comment from Aleksandar Vuković:Hello GinoFiglioThank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most ... elyanniz Filters Alphabet Search​Closed   wpDataTables   Updated March 29, 2021 at 10:46am   2 Most recent comment from [deleted]:Hi elyannizThank you for reaching out to us.Unfortunately this is not possible using the plugin's builtin features. This would be a great filtering option, and I personally like it, if you would ... Tijmen Maximum column numberClosed   wpDataTables   Updated March 29, 2021 at 10:26am   12 Most recent comment from Aleksandar Vuković:Hi again TijmenMySQL's limit for all columns in a table is 65.000 (in the database). Selectbox, Multiselectbox, email, URL Link, Attachment and Image columns all take up 2.000 characters when the ... Mike Wilson Separate DB ConnectionClosed   wpDataTables   Updated March 29, 2021 at 8:40am   10 Most recent comment from Aleksandar Vuković:Hi again MikeUnfortunately, we're all using either Linux or Mac, so we didn't install these drivers on Windows servers.You can take a look at these pages:https://www.postgresql.org/download/ ...