Okay

Public Tickets

Yuveer Ramchandani Table Template for Numerous CopiesClosed   wpDataTables   Updated August 12, 2020 at 1:59pm   8 Most recent comment from Aleksandar Vuković:Hello YuveerI don't know where you're having issues here. Could you provide some screenshots?Sum of a column can't be used in a chart, though. The chart can only use the data from colum ... CHASSASGNAC Update versionClosed   wpDataTables   Updated August 12, 2020 at 1:04pm   2 Most recent comment from Aleksandar Vuković:Hello CHASSASGNACThank you for your purchase.If you activated the license in wpDataTables settings/Activation, you should be able to activate it to 3.0.2 from your Plugins section.If you're not a ... Marian Harris Shortcode in Table CellClosed   wpDataTables   Updated August 12, 2020 at 10:47am   2 Most recent comment from Aleksandar Vuković:Hello MarianYou can pass shortcodes in string-type columns if you enable "Parse shortcodes in strings" in wpDataTables settings.They can't be added to filters, though. Andrew Kenth WPDataTable Efficiency QuestionClosed   wpDataTables   Updated August 11, 2020 at 7:26pm   4 Most recent comment from Aleksandar Vuković:You're welcome AndrewIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. brett sumationClosed   wpDataTables   Updated August 11, 2020 at 10:49am   3 Most recent comment from Aleksandar Vuković:Hello BrettNo need to follow up, as soon as we get to your tickets we will respond. There is an increased amount of tickets coming in, so our response times are longer than usual. Also, we don't ... Vijay Change Bar width highcharts.jsClosed   wpDataTables   Updated August 10, 2020 at 11:23am   7 Most recent comment from Aleksandar Vuković:Good to hear the issue has been resolved, VijayIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Saleh Fauzan WPDatatables No Update NotificationClosed   wpDataTables   Updated August 10, 2020 at 11:14am   2 Most recent comment from Aleksandar Vuković:Hello SalehThere's an issue with auto-updates, and it's on all wpDataTables installations. Our developers are aware of this, and the issue will be fixed with the next update.Until then, you ... Pedro Duarte upgrade 3.0Closed   wpDataTables   Updated August 10, 2020 at 10:05am   2 Most recent comment from Aleksandar Vuković:Hello PedroSorry for the inconvenience, our auto-updates don't work at the moment, but that will be fixed. We've actually released 3.0.1, so you'll be updating to that version manually. ... Damian error codeClosed   wpDataTables   Updated August 7, 2020 at 8:13pm   3 Most recent comment from Aleksandar Vuković:Hello DamianWhich version of the plugin do you have? If you're not on v3.0.1, the issue is linked to a recent update in Google's Privacy policy.As soon as this issue occurred we released th ... Martin Sims Load speeds for larger databasesClosed   wpDataTables   Updated August 7, 2020 at 1:57pm   2 Most recent comment from Aleksandar Vuković:Hello MartinThank you for your purchase.Yes, of course it would be faster. This is due to the fact that database tables (SQL query based tables) are server-side tables, meaning those tables fetch onl ... Alejandro Flamerich Bug reportClosed   wpDataTables   Updated August 7, 2020 at 1:38pm   2 Most recent comment from Aleksandar Vuković:Hello AlejandroFrom version 2.3 we've implemented a feature that you can use multiple separate DB connections for MySQL, MSSQL and PostgreSQL. For MySQL engine we are dynamically adding the accen ... Jeff Desilva Wordpress Update caused issuesClosed   wpDataTables   Updated August 7, 2020 at 11:09am   5 Most recent comment from Aleksandar Vuković:You're welcome JeffIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Kyle Hand Chart.js barchart not showing valuesClosed   wpDataTables   Updated August 7, 2020 at 9:02am   5 Most recent comment from Aleksandar Vuković:Good to know, KyleI'll forward the case to our Q/As so they can test it. Kyle Hand Page has no content - SQL issues?Closed   wpDataTables   Updated August 7, 2020 at 9:01am   9 Most recent comment from Aleksandar Vuković:Great news, KyleThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Drew Porter Technical IssuesClosed   wpDataTables   Updated August 7, 2020 at 8:26am   4 Most recent comment from Aleksandar Vuković:Hello DrewWe saw you submitted a refund request, and the refund process has started. You will be refunded in 5 - 7 days, but if you decide to give the plugin one more shot, please purchase it again, a ...