We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Daryl Ornsby Additional Columns in tableClosed   wpDataTables   Updated July 14, 2021 at 9:56am   2 Most recent comment from Aleksandar Vuković:Hello DarylI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.SQL query-based tables are tables linked to an existing data s ... Zaur How to add "tel:" linkClosed   wpDataTables   Updated July 12, 2021 at 2:48pm   3 Most recent comment from [deleted]:Hi ZaurThank you for reaching out to us. We are glad to hear you were able to find a solution.I'll kindly ask you to add any feature suggestions you would like to see implemented in the plugin on ... Ricardo AL CREAR UNA TABLA DESDE FORMINATORClosed   wpDataTables   Updated July 12, 2021 at 12:19pm   2 Most recent comment from Aleksandar Vuković:Hello Ricardo.Thank you for your purchase.For future reference, please translate your comments into English.Sorry for inconvenience, Yes, you are right, there is an issue and this should not be limit ... Jeff Gleason get selected row from wpDataTablesClosed   wpDataTables   Updated July 12, 2021 at 11:28am   2 Most recent comment from Aleksandar Vuković:Hello JeffThank you for your purchase.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.There are no workarounds for this a ... Marie Tables created from a CSV sourceClosed   wpDataTables   Updated July 12, 2021 at 9:43am   4 Most recent comment from Aleksandar Vuković:Hi again MarieYou can select a range of cells, and paste them all at once. Todd Boss SearchClosed   wpDataTables   Updated July 9, 2021 at 3:27pm   4 Most recent comment from [deleted]:You are most welcome, I am glad to hear you were able to resolve the issueIf there is anything else we can assist you with please don't hesitate to open a new ticket.Have a wonderful day!  John Lemke error creating table with serialized PHP arrayClosed   wpDataTables   Updated July 9, 2021 at 1:15pm   2 Most recent comment from Aleksandar Vuković:Hey JohnThis tells you that one of the columns from the PHP array you're importing doesn't have a header. Can you please check that PHP Array and verify all columns have a header? You can se ... Tierney User CapabilitiesClosed   wpDataTables   Updated July 9, 2021 at 12:44pm   2 Most recent comment from [deleted]:Hi TierneyThank you for reaching out to us. When it comes to restrictions you can only manage the editing feature of wpDataTables by setting editor roles for different users, if you use some custom ... Tierney UserIDClosed   wpDataTables   Updated July 9, 2021 at 11:42am   6 Most recent comment from [deleted]:Unfortunately we don't have a native integration with Ultimate Memebers plugin so we are not aware how to make this connection simply from wpDataTables. If the dependency is a user role, for ex ... Lina Le Bon WpDataChartsClosed   wpDataTables   Updated July 9, 2021 at 9:07am   9 Most recent comment from Aleksandar Vuković:Hello PaulI'm sorry to disappoint you, but the charts can't accomplish this. They pull the data from the table, and only the table can be filtered as you described.I'll forward this sug ... grace chan how to pass a value to %VAR1% from javascript or php?Closed   wpDataTables   Updated July 9, 2021 at 8:49am   6 Most recent comment from [deleted]:Hi Grace We have number of placeholders you can use in table generation depending on what information you want to display. https://wpdatatables.com/documentation/table-features/using-placeholders/ in ... Noé Custom CSS for a single cell in the table headerClosed   wpDataTables   Updated July 8, 2021 at 11:27am   4 Most recent comment from Aleksandar Vuković:You're welcome, Noé.I hope it helps. If you have any further issues or questions, please feel free to reach out to us. Santhosh TechnicalClosed   wpDataTables   Updated July 7, 2021 at 11:57am   3 Most recent comment from [deleted]:Hi SanthoshThank you for reaching out to us.Could you kindly send us some screenshots or a screen recording of the issue you are facing so we can get a better understanding of the setup? If you could ... Daniel Lindley Hidden field showing on modalClosed   wpDataTables   Updated July 7, 2021 at 10:54am   7 Most recent comment from Aleksandar Vuković:You're welcome, DanielGlad I could be of service.That's the first element on the edit modal, the first one that's currently visible is (2), the one next to it is (3), and so on.So, if ... Andrew Kennedy Filters for ChartsClosed   wpDataTables   Updated July 7, 2021 at 9:22am   2 Most recent comment from [deleted]:Hi AndrewI will kindly ask you to leave your suggestion following this link so it will go straight to our developers. As a workaround I can suggest turning on Follow table filtering and hide the table ...