We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Chip Royce Remove Title From Divi page?Closed   wpDataTables   Updated March 5, 2022 at 8:42pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Chip, glad I could help!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Mee Google sheets API or oldClosed   wpDataTables   Updated March 9, 2022 at 1:48pm   8 Most recent comment from Miloš Jovanović:Hi, MeeSorry for such a waiting time on this.Regarding  the Ultimate member issue,we don't have any reported conflicts with ultimate member, and it should work just like any membership plugin wi ... Against The Odds Selectbox filter not showing all the optionsClosed   wpDataTables   Updated March 4, 2022 at 8:29pm   24 Most recent comment from Miloš Jovanović:Hey, David- Yup, we will proceed on that ticket, thanks.Of course, as you know, feel free to open new tickets if anything else unrelated happens. Thank you. Keith Stacking columnsClosed   wpDataTables   Updated March 4, 2022 at 5:37pm   5 Most recent comment from routplaner:Delivery Management Software is a tool that helps streamline the product delivery process from start to finish. Allow your customers to track their service in real-time. Delivery management software ... Demetric Ford wpDataChartsClosed   wpDataTables   Updated March 4, 2022 at 2:16pm   2 Most recent comment from Aleksandar Vuković:Hello DemetricSomething like this is not possible with the built-in features of chart engines, but you would be able to do this with some wpDataCharts callbacks.  Every chart exposes several options ... Rachid ZAIRI Way to display valuesClosed   wpDataTables   Updated March 4, 2022 at 2:15pm   2 Most recent comment from Aleksandar Vuković:Hello RachidThank you for your purchase.These look like basic line and column charts. Please check out our documentation about charts, and let us know if you have some specific issues or questions re ... René Stäblein Apex Chart use offlineClosed   wpDataTables   Updated March 9, 2022 at 3:47pm   3 Most recent comment from Miloš Jovanović:Hi,ReneThe developers advised, thank you for your patience.Basically, you can refer to this other ticket, https://tmsplugins.ticksy.com//ticket/2877229/ where Aleksandar helped you implement a soluti ... Scott ShortCodeClosed   wpDataTables   Updated March 3, 2022 at 4:00pm   4 Most recent comment from Miloš Jovanović:Hey, Scott.You're welcome, no problem at allAnything else that we could assist with, don't hesitate to create new tickets.- May I ask you for a small favour if you don’t mind?  If you co ... Arndt Cell font colorClosed   wpDataTables   Updated March 3, 2022 at 2:34pm   2 Most recent comment from Miloš Jovanović:Hi, ArndtThanks for showing interest in WpDataTablesYou can use conditional formatting to assign a CSS class to a specific cell, then add a custom CSS that would change the style of the cell as you w ... René Stäblein Font colour in Data TableClosed   wpDataTables   Updated March 2, 2022 at 11:28am   5 Most recent comment from Miloš Jovanović:Hi, Rene - The only chart engine that provides a built-in setting to change this colour is Apex charts. If you use this engine, here is the setting to change the chart text colour. Other chart engin ... Linus Lancin Paginate the table based on values?Closed   wpDataTables   Updated March 2, 2022 at 10:05am   6 Most recent comment from Aleksandar Vuković:Well, yes, Linus, that's the logic of the plugin. The filter can't be applied if Filtering is disabled for the table.That is why I mentioned this in the initial response:If you want to preve ... Terry Rauch Exporting Chart dataClosed   wpDataTables   Updated March 1, 2022 at 2:32pm   2 Most recent comment from Aleksandar Vuković:Hello TerryWe have no impact on chart engines' exporting feature. If you enable Exporting for HighCharts or Apex Charts, all included options will be available (CSV and Excel included).Maybe you ... Chuck Czarnecki Sum not workingClosed   wpDataTables   Updated March 1, 2022 at 8:52am   8 Most recent comment from Aleksandar Vuković:Hello there.Thank you for reaching out to us.For server-side tables, the server-side logic works for everything (editing, pulling the data, filtering, sorting...), so if you have a bit more complex qu ... Ryan DiGiovanni SCD/Type 2-Type 3 front end editable tablesClosed   wpDataTables   Updated March 1, 2022 at 8:50am   4 Most recent comment from Aleksandar Vuković:Thank you Ryan.At the moment we don't have an option for table history. You can only edit, add new, or delete rows, without additional information about who edited what, and when. Ahmed Sleiman Stock ChartClosed   wpDataTables   Updated February 28, 2022 at 10:49am   4 Most recent comment from Aleksandar Vuković:Hello AndrewWe haven't had that many requests about Stock Charts. You and Ahmed here are the only ones I can recall off the top of my head, so they are not that high up on our to-do list.You can ...