We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Ben wpDataTables integration with WooCommerceClosed   wpDataTables   Updated July 28, 2022 at 1:00pm   8 Most recent comment from Aleksandar Vuković:You're welcome. Keep an eye on our changelog as we publish all updates there. Callum Edwards Displaing file upload in tableClosed   wpDataTables   Updated August 4, 2022 at 6:30pm   6 Most recent comment from Miloš Jovanović:Hi, CallumThank you for your patience, we 've been advised by our devs.Inputting content through the form is done by Gravity - our plugin is only loading what is saved/stored by the Gravity Form. ... Michael Montefusco Apex ChartsClosed   wpDataTables   Updated July 28, 2022 at 10:04am   2 Most recent comment from Miloš Jovanović:HI, Michael Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... David I wish to customize table updateClosed   wpDataTables   Updated July 29, 2022 at 4:49pm   6 Most recent comment from Miloš Jovanović:Hi, DavidThe devs have checked again, and they confirm that this hook does indeed accept two arguments,  as written in the Documentation.The first is  array $formData that contains the data from th ... Joffrey Filter not workingClosed   wpDataTables   Updated July 27, 2022 at 1:59pm   6 Most recent comment from Uroš Jovanović:Hello Andy,Glad to hear that the issue has been resolved, and thank you for sharing the solution. Please reach out to us if you have any other questions. Brandon Lee RefundClosed   wpDataTables   Updated July 27, 2022 at 10:27am   2 Most recent comment from Uroš Jovanović:Hello Brandon,Really sorry to hear that you are moving away from the wpDataTables plugin.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right- ... Paul Foraker convert emails to buttonsClosed   wpDataTables   Updated July 26, 2022 at 7:52pm   2 Most recent comment from Miloš Jovanović:Hi, Paul Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... GK Inline editing doesn't work with responsive feature turned onClosed   wpDataTables   Updated July 27, 2022 at 11:22am   12 Most recent comment from Miloš Jovanović:Hi, GKI've been advised by our developers.1.Regarding the behaviour for editing the row in modal, or popover:We have flagged this behaviour as a bug.  The developers have identified the issue, a ... Shannon Albert conflict with WP media galleryClosed   wpDataTables   Updated July 26, 2022 at 6:44pm   6 Most recent comment from Miloš Jovanović:Hey, Shannon My apologies for such waiting time, sorry about that.-In the latest ChangeLog, i can see devs made this patch note :BugFix: Fixed issue with Gutenberg and editable tables for media upl ... Iryna Filtering - Checkbox ColourClosed   wpDataTables   Updated July 26, 2022 at 9:56am   4 Most recent comment from Aleksandar Vuković:You're welcome Iryna, sorry for the delay.You can use this CSS to color the checkboxes outside of the modal: .wpdt-c .wpDataTableFilterSection .wdt_checkbox_option input[type=checkbox]:checked::b ... Bimal Patel Feature Mobile numeric keyboardClosed   wpDataTables   Updated July 25, 2022 at 2:54pm   4 Most recent comment from Uroš Jovanović:Hello Bimal,Thank you for your suggestion once again. We will have this forwarded to our developers and hopefully, this will be implemented in one of the future updates of the wpDataTables plugin.Pl ... Sebastian Gendry remove "filtered from X total entries"Closed   wpDataTables   Updated July 25, 2022 at 11:19am   11 Most recent comment from Aleksandar Vuković:Thank you for your assistance here, Josh.Much appreciated! michael greiner Tables FunctionalityClosed   wpDataTables   Updated July 25, 2022 at 10:33am   2 Most recent comment from Aleksandar Vuković:Hello Michael.We're sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. Can you please describe your use case and we'll ... Greg Lowe Extra option in selectboxClosed   wpDataTables   Updated July 29, 2022 at 5:17pm   4 Most recent comment from Miloš Jovanović:Hi, GregThank you for your patience.Sorry for the delayed response, in the meantime, we did a lot of testing. I can confirm that our developers have flagged this now, officially as a bug. Thank you v ... Greg Lowe Horizontal Scrolling not workingClosed   wpDataTables   Updated July 27, 2022 at 4:00pm   7 Most recent comment from Miloš Jovanović:Hi, Greg Sorry, i somehow sent you a message in the middle of typing it, pressed a wrong key, so i am editing the ticket reply. We're just following up on this conflict. Our developers wish to ...