As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Lisa Parziale Filter on column with multiple selectionsClosed   wpDataTables   Updated September 14, 2022 at 8:01pm   6 Most recent comment from Miloš Jovanović:Hi, Lisa I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.May I ask you f ... Matthew Amos Table header not aligning with the table bodyClosed   wpDataTables   Updated September 14, 2022 at 9:50am   3 Most recent comment from Aleksandar Vuković:Hello RavenThank you for letting us know you were able to resolve this with CSS.We apologize for the late response, by the way, we've had a lot of tickets coming in in the past few weeks.Please f ... miri bench add domainClosed   wpDataTables   Updated September 13, 2022 at 7:40pm   2 Most recent comment from Miloš Jovanović:Hi, miri Sorry for the delayCan you elaborate more on what kind of error/issue you are seeing when you try to Activate the plugin?If you maybe can't see the Activation tab, when you go into Mai ... Rees Conditional FormattingClosed   wpDataTables   Updated September 13, 2022 at 2:35pm   2 Most recent comment from Miloš Jovanović:Hi, Rees Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Deepansh Unable to upload Excel tableClosed   wpDataTables   Updated September 13, 2022 at 1:45pm   2 Most recent comment from Uroš Jovanović:Hello Deepansh,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Angela Showing percentages in chartsClosed   wpDataTables   Updated September 13, 2022 at 1:35pm   2 Most recent comment from Miloš Jovanović:Hi, Angela Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Tymek Placeholder - %Tomorrow%Closed   wpDataTables   Updated September 12, 2022 at 12:34pm   2 Most recent comment from Uroš Jovanović:Hello Tymek,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Gianluca Need new featuresClosed   wpDataTables   Updated September 9, 2022 at 5:43pm   2 Most recent comment from Miloš Jovanović:Hi, GianlucaSorry for the delay.-I can see on table on this page https://crm.medicalverso.com/report-generale-televisite/you have a date column, and the date filter is working on it.-If you create a ... Gianluca Need to add something into my reportsClosed   wpDataTables   Updated September 9, 2022 at 5:37pm   4 Most recent comment from Miloš Jovanović:Hi, Gianluca  We will first point out the most important limitation for your use-case, of our Export Tools: When you export tables with the wpDataTables plugin, please note that you can export valu ... Laura van Nieuwland migrationClosed   wpDataTables   Updated September 8, 2022 at 1:19pm   4 Most recent comment from Miloš Jovanović:Hi, Laura Can you please check if perhaps the database prefix has changed for the new site?Our plugin is expecting to see the same "path" to the tables, when you move them -so, in your example, the ... Gary Loewenthal Text /mulit-line field "Supplied value ... too long"Closed   wpDataTables   Updated September 6, 2022 at 3:34pm   5 Most recent comment from Uroš Jovanović:Hello Gary,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Michele Lucchetti autocompileClosed   wpDataTables   Updated September 6, 2022 at 1:44pm   2 Most recent comment from Uroš Jovanović:Hello Michele,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Henk WpDatatables usage restriction by roleClosed   wpDataTables   Updated September 5, 2022 at 5:01pm   2 Most recent comment from Miloš Jovanović:Hi, Henk Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Justin Gesso Critical Error on WebsiteClosed   wpDataTables   Updated September 5, 2022 at 11:08am   16 Most recent comment from Uroš Jovanović:Hello Bruce,Thank you for reaching out to us.We have seen that you have created a separate ticket, we will respond to that ticket as soon as possible.Thank you for your patience. Syed Omar Limiting DownloadsClosed   wpDataTables   Updated September 5, 2022 at 9:53am   4 Most recent comment from Miloš Jovanović:Hi, Syed Sorry for all the waiting time.For number of rows that gets exported, while using the Table Export Tools : -  If the table is non-server-side,  or linked to a file-source; then all rows ...