We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Antonino Added options for responsive actionsClosed   wpDataTables   Updated June 24, 2022 at 7:54pm   4 Most recent comment from Miloš Jovanović:Hi, Antonino Sorry for the delay once moreLet me know if this is resolved, or if you maybe have any further questions? Thank you Eddie Compatibility Issues with Modern Versions of BootstrapClosed   wpDataTables   Updated June 24, 2022 at 6:54pm   4 Most recent comment from Miloš Jovanović:Hi, Eddie Sorry for the delayed response time.I can completely understand the reason for the refund, and i made sure to pass all the details about the feedback, and the suggestion for improvements, ... Samuel Jackson performance load, browser resourcesClosed   wpDataTables   Updated June 23, 2022 at 1:46pm   5 Most recent comment from Miloš Jovanović:Hi, SamuelSorry for the delayed response.-Our chart engine functionality and logic is like that currently, but our developers are working intensively to improve the plugin.Some options such as loadin ... Samuel Jackson alien user experience confusing humansClosed   wpDataTables   Updated June 23, 2022 at 12:32pm   4 Most recent comment from Miloš Jovanović:Hi, Samuel Sorry for the delay.-For sorting in multi-selectbox, selectbox, or checkbox filters;for the time being, this is the logic of the plugin, and it can only be changed by editing the code of ... Mee Organising tables & chartsClosed   wpDataTables   Updated June 22, 2022 at 3:39pm   4 Most recent comment from Miloš Jovanović:Thank you for adding the suggestion to the features page, Nour, that is very kind of you.I also passed the suggestion for the developer's awareness. They will assess the difficulty of the develop ... Jason King Back end view too narrow unable to see allClosed   wpDataTables   Updated June 22, 2022 at 1:18pm   4 Most recent comment from Miloš Jovanović:Hi, JasonIt seems that this is definitelly caused by some kind of conflict between our plugin and another active plugin on your site, or maybe theme has some styles that override ours.-Can you please ... Yamil Insaurralde Placeholder Table not workingClosed   wpDataTables   Updated June 22, 2022 at 12:22pm   14 Most recent comment from Miloš Jovanović:Hi, Yamil No problem.  I apologise for the waiting time from your end once more.Yes.  I will do my best to push this task with the developers from my end as much as possible.They will have to work ... Mee Second row in the bottom of the tableClosed   wpDataTables   Updated June 22, 2022 at 10:00am   6 Most recent comment from Miloš Jovanović:Hi, Mee Thank you for clarifying this.As you know, we currently don't still have the feature for dynamic headers.I suppose that you perhaps already suggested this on our feature suggestions pa ... Mee Column width with horizontal scrollClosed   wpDataTables   Updated June 22, 2022 at 9:42am   6 Most recent comment from Miloš Jovanović:Hey, Mee No problem at all.Let me know if you encounter anything else regarding thisAnd if you have any other questions, don't hesitate to open a new ticket. Mee WP Datatables cURL Error 28 most of my tables after update!!!Closed   wpDataTables   Updated June 22, 2022 at 8:36am   2 Most recent comment from Aleksandar Vuković:Hello Mee, thank you for reaching out to us.1. If you're using the API method: This error is returned by the function wp_remote_get which uses cURL in the background. The client's server ... Desi Arnez Duplicating tables on front endClosed   wpDataTables   Updated June 21, 2022 at 5:31pm   2 Most recent comment from Miloš Jovanović:Hi, Desi  Sorry for the extreme delay on the other ticket.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/306609 ... Michael Montefusco Getting data in DataTablesClosed   wpDataTables   Updated June 21, 2022 at 2:29pm   6 Most recent comment from Miloš Jovanović:Hey, Michael I accidentally somehow copied a piece of a wrong message to you at the beginning here.I edited it on the reply on Ticksy, but you received it on Email.Sorry about that.Let me know if ... P Changing colors of filtersClosed   wpDataTables   Updated June 21, 2022 at 2:03pm   2 Most recent comment from Miloš Jovanović:Hi, PFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond t ... Daniel wpdatatables - formunator - sqlClosed   wpDataTables   Updated June 20, 2022 at 5:58pm   4 Most recent comment from Miloš Jovanović:Hi, Daniel Thanks for the access. I think i can understand the use case better, thanks for more details.I believe you should be able to achieve your goal, if you can somehow add, perhaps a hidden c ... Derek Responsive design: can manual table collapse like simple table?Closed   wpDataTables   Updated June 17, 2022 at 6:22pm   4 Most recent comment from Miloš Jovanović:Hi, DerekApologies from all of us for the waiting time.We've been looking to give you any examples and more details about the simple tables' responsive behaviour versus the Manual/other tab ...