Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Oliver Barajas I'd like to know if the platform can do some specific tasksClosed Pre-purchase questions for Amelia   Updated February 14, 2023 at 3:24pm   2 Most recent comment from Uroš Jovanović:Hello Oliver,Thank you for reaching out to us.Please check the following article on what roles there are in Amelia and what permissions each role has.Please let me know if you have any other questions ... Jette Drøger Set up strong authentication - paymentsClosed   Amelia   Updated February 14, 2023 at 2:23pm   7 Most recent comment from Aleksandar Vuković:Thank you for letting me know, Jette!Please feel free to reach out to us if you have any further questions or concerns! Davide IT support - new featureClosed   Amelia   Updated February 14, 2023 at 2:04pm   2 Most recent comment from Uroš Jovanović:Hello DavideThank you for reaching out to us.I will have this passed to our developers for possible customization and will let you know as soon as possible.I appreciate your patience. Veljko Update pluginClosed   Amelia   Updated February 14, 2023 at 1:26pm   2 Most recent comment from Marko Davidović:Hello Veljko, Thank you for reaching out to us.This is due to your WordPress settings. Amelia has automatic update option but this needs to be set in your WordPress for Amelia and for other plugins.In ... Mike McClellan Dark themeClosed Pre-purchase questions for Amelia   Updated February 14, 2023 at 1:20pm   2 Most recent comment from Marko Davidović:Hello Mike, Thank you for your interest in our product.We do not have a theme, but you can customize your booking form in customize section like thisPlease note that some of the option and booking for ... Karen Statner Access to customer panelClosed   Amelia   Updated February 14, 2023 at 1:14pm   2 Most recent comment from Marko Davidović:Hello Karen, Thank you for reaching out to us. If it works for other users and not for some of them then they have issue with the credentials. Please ask them to reset the password and to check if th ... Nael Les modifications effectuées depuis le panel employé ne sont pas prisent en compte.Closed   Amelia   Updated March 6, 2023 at 2:13pm   3 Most recent comment from Marko Davidović:Hello Nael,There has been a little delay but it should be released in the next couple of days. We apologize for the inconvenience.We wish you all the best. Have a nice day.   Mahmoud Akil Bug on Date and Time slot changing unexpectedlyClosed   Amelia   Updated February 14, 2023 at 12:41pm   4 Most recent comment from Marko Davidović:Hello Mahmoud,We went on your site and we have made several bookings and each booking was created on a date and time that we have chosen. We can not replicate the issue and to be honest this is the f ... Jiri Congratulations! summary icon changeClosed   Amelia   Updated February 14, 2023 at 11:20am   5 Most recent comment from Uroš Jovanović:Hello Jiri,Glad to be able to assist you.Please let me know if you have any other questions. Jason Chong Filter by locationClosed   Amelia   Updated February 14, 2023 at 10:04am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can only filter the appointments per these parameters I'll kindly ask you to add it ... Roshan Crasta Package email notification shows wrong timezoneClosed   Amelia   Updated February 14, 2023 at 7:32am   2 Most recent comment from Marko Davidović:Hello Roshan, Thank you for reaching out to us.1. You have option in general settings called Show booking slots in client time zone make sure that is enabled2. As for packages you have option durati ... Steve Master DetailClosed Pre-purchase questions for wpDataTables   Updated February 13, 2023 at 8:53pm   2 Most recent comment from Miloš Jovanović:Hi, Steve Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Frank Lock on EditClosed Pre-purchase questions for wpDataTables   Updated February 22, 2023 at 5:33pm   6 Most recent comment from Miloš Jovanović:Hi, Frank.Just following up on this use-case.I double-checked with our developers in the meantime,and unfortunately they just confirmed that it is not possible to achieve this with any of the built- ... Frank Unable to UpdateClosed   wpDataTables   Updated February 13, 2023 at 7:37pm   4 Most recent comment from Miloš Jovanović:Hi, Frank Thanks for reaching out to us.I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to cre ... Tiago De Mesquita Automate creation of wpdata tables.Closed   wpDataTables   Updated February 13, 2023 at 7:18pm   2 Most recent comment from Miloš Jovanović:Hi, TDM  Sorry for the delayed response, we had a break over the weekend. - When you move your wpDataTables installation and you wish to migrate all tables and settings without having to recreate ev ...