As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Geert Leysen Price changes depending on custom field?Closed   Amelia   Updated March 21, 2023 at 7:33am   4 Most recent comment from Marko Davidović:Hello Geert,Thank you for that. Yes, you can create extras and you can make those extras to be mandatory like thisHope this helps.  Susann Appointment Confirmation LinkClosed   Amelia   Updated March 21, 2023 at 7:24am   4 Most recent comment from Marko Davidović:Hello Susann,We are working on a lot of integrations and plenty of them should be implemented this year for example Full 2-way Google Sync. We can not make exact promises but we try to improve Amelia ... Ed Duplicate bookingsClosed   Amelia   Updated March 21, 2023 at 7:07am   6 Most recent comment from Marko Davidović:Hello Ed,We are glad to hear that everything is fine now. But just in case we will explain how time zones with Amelia work. Amelia doesn't have any time zone settings, and it relies on WordPress ... Erez Split line in table headerClosed   wpDataTables   Updated March 20, 2023 at 9:33pm   6 Most recent comment from Miloš Jovanović:Hi, Heather. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Artem Show author's postsClosed Pre-purchase questions for wpDataTables   Updated March 22, 2023 at 5:13pm   4 Most recent comment from Miloš Jovanović:Hi, Artem.Just following up,  our developers took a look and they thank you for your working example of this hook.We will gather all examples from users along the way that we find and our developer ... Thomas Kösters Bug after updateClosed   wpDataTables   Updated March 20, 2023 at 8:35pm   5 Most recent comment from Miloš Jovanović:Hi, Thomas. I just forgot to mention, depending on how it goes with the hosting support, they can either help you run that SQL Query on the WP Database, or if they can provide you with URL and credent ... samet 33Closed Pre-purchase questions for wpDataTables   Updated March 20, 2023 at 7:46pm   2 Most recent comment from Miloš Jovanović:Hello, samet.Thanks for reaching out to us.How can we help? uytyuty gkjlgklClosed   Master-Detail Tables for wpDataTables   Updated March 20, 2023 at 7:46pm   2 Most recent comment from Miloš Jovanović:Hello.Thanks for reaching out to us.Just wanted to check if you possibly made a typo, or perhaps did not finish writing the ticket all the way before sending the content?Let us know if you need our as ... John Bradley Key menus not working in Elementor CloudClosed   wpDataTables   Updated August 12, 2024 at 5:23pm   21 Most recent comment from Miloš Jovanović:Hi John,I just wanted to advise our developers fixed the issue with Elementor Cloud Hosting, so now our users who are on that hosting can switch between tabs in the wpDataTables back-end without ... Jason Chong Reading SQL arrayClosed   wpDataTables   Updated March 20, 2023 at 7:30pm   2 Most recent comment from Miloš Jovanović:Hi, DantianHealth. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usu ... perry Google API Bad requestClosed   wpDataTables   Updated March 20, 2023 at 7:08pm   5 Most recent comment from Miloš Jovanović: Hi, perry. Actually, what i can try is,  to connect my Google API credentials with your Plugin Google API settings and see if i get the same error,  to at least determine with certainty if the p ... Craig Daylight SavingsClosed   Amelia   Updated March 20, 2023 at 4:01pm   5 Most recent comment from Uroš Jovanović:Hello Craig,We have responded to the other ticket you created.Please let me know if you have any other questions. Ramiro Front end service selector not responsiveClosed   Amelia   Updated March 20, 2023 at 3:35pm   2 Most recent comment from Uroš Jovanović:Hello Ramiro,Thank you for reaching out to us and for pointing this out to us.I will have this passed to our developers and hope that it will be changed in the near future.Please let me know if you ha ... Frédéric Santi Reload table on the fly and filter by column valueClosed Pre-purchase questions for wpDataTables   Updated March 20, 2023 at 2:58pm   2 Most recent comment from Miloš Jovanović:Hi, Frédéric.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual t ... Lorraine Cancel and refundClosed   Amelia   Updated March 20, 2023 at 2:40pm   4 Most recent comment from Uroš Jovanović:Hello Lorraine,Really sorry to hear that you feel that way about the plugin I have submitted your refund request and you will receive your money back in the next 5-7 business days.Please let me know ...