As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Brian Bell Packages Description - Needs ImprovementClosed   Amelia   Updated March 22, 2023 at 11:35am   4 Most recent comment from Aleksandar Vuković:You're welcome, Brian.Please feel free to reach out to us if you have any further questions or concerns! Bert PHP versionsClosed Pre-purchase questions for Amelia   Updated March 22, 2023 at 10:30am   2 Most recent comment from Uroš Jovanović:Hello Bert,Thank you for reaching out to us.The latest version of PHP on which Amelia has been tested is 8.1Please let me know if you have any other questions. Danny Unable to create a new Appointment Notification – TypeError: Cannot read properties of undefined (reading 'includes')Closed   Amelia   Updated March 22, 2023 at 10:24am   4 Most recent comment from Uroš Jovanović:Hello Danny,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins th ... Martin H How to rename First Name and Last Name fieldsClosed   Amelia   Updated March 22, 2023 at 9:15am   6 Most recent comment from Marko Davidović:Hello Martin, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Kalimah IT Event description static not dynamicClosed   Amelia   Updated March 22, 2023 at 7:30am   2 Most recent comment from Marko Davidović:Hello Kalimah, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Event descriptions are not dynamic they are fixed. These placeholders are for notifica ... netwerk Developer's questionsClosed   Amelia   Updated March 28, 2023 at 5:42am   5 Most recent comment from Marko Davidović:Hello Zsolt,We just got the feedback from our colleagues and they have told us that1. You can hide the first name field with custom css  .am-info-first-name: {display:none;} 2. We do not have a fil ... serjio guzman new downloadClosed   Amelia   Updated March 22, 2023 at 6:26am   2 Most recent comment from Marko Davidović:Hello serjio, Thank you for reaching out to us.Yes, the folder exists but you need to replace it with the newest version.You can download Amelia from your profile in our store.  We are sending you a ... Malik Creating a serviceClosed   Amelia   Updated March 22, 2023 at 6:17am   2 Most recent comment from Marko Davidović:Hello Malik, Thank you for reaching out to us.1. This can not be achieved as such. You can set that your default time slot step is 10 minutes in general settings but then you can set that your service ... David Subers Booking Times for AdminClosed   Amelia   Updated March 22, 2023 at 6:03am   2 Most recent comment from Marko Davidović:Hello David, Thank you for reaching out to us.Unfortunately, you need to turn off this option in order to achieve that and then you need to enable it again. This is how Amelia works at this time.I ... Stefano Responsive "+" e "-" iconsClosed Pre-purchase questions for wpDataTables   Updated March 21, 2023 at 9:12pm   2 Most recent comment from Miloš Jovanović:Hi, Stefano. Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologi ... lars pehrsson Chart - HighchartsClosed   wpDataTables   Updated March 21, 2023 at 8:14pm   2 Most recent comment from Miloš Jovanović:Hi, Lars. Every chart engine has its own layout and its settings. We use free libraries for chart engines, and they are limited as to what we can change from within the plugin's UI. You can c ... Informatico Vivaldi Supporto Duplicate a row, not fully!Closed   wpDataTables   Updated March 21, 2023 at 7:53pm   2 Most recent comment from Miloš Jovanović:Hi, Informatico Vivaldi.Could you please make a short screen recording to show us how this issue/behaviour looks when you try to duplicate a row?It seems we are not able to reproduce it on our Test s ... Mark Sayegh Hiding the WDT_ID FROM VIEWClosed   wpDataTables   Updated March 21, 2023 at 5:47pm   2 Most recent comment from Miloš Jovanović:Hi, Mark. I am sorry, but i am struggling to fully understand this issue. Basically, hiding a column from the table's view ( column visibility) and allowing to search or filter by that column va ... Les Nonottes Event creationClosed   Amelia   Updated March 21, 2023 at 4:30pm   8 Most recent comment from Uroš Jovanović:Hello Les,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Christian Payment from Customer PanelClosed   Amelia   Updated March 21, 2023 at 3:48pm   15 Most recent comment from Uroš Jovanović:Hello Christian, Thank you for providing me with the credentials. I have passed this issue to our developers and hope that the issue will be resolved soon, thank you for your patience, at the moment, ...