As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Patrick Amelia stuck with mass bookingClosed   Amelia   Updated March 20, 2023 at 2:30pm   4 Most recent comment from Marko Davidović:Hello Patrick, There is not much that we can do since as we mentioned Amelia is not SaaS so the speed depends on your hosting package. We've had customers that used Amelia for Covid-19 vaccinatio ... Craig Flint How employees are chosenClosed   Amelia   Updated March 20, 2023 at 2:26pm   4 Most recent comment from Marko Davidović:Hello Craig, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Thiago Carvalho Link to rescheduleClosed   Amelia   Updated March 20, 2023 at 2:18pm   4 Most recent comment from Aleksandar Vuković:Hi again Thiago.We will consider it in the future, but at the moment it's not possible.Amelia is a WordPress plugin, and it has some limitations as opposed to the apps you listed, which are SaaS. ... Craig Ability to increase price based on LocationsClosed   Amelia   Updated March 20, 2023 at 2:04pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Craig.Please feel free to reach out to us if you have any further questions or concerns! Jerica Duration of PaketsClosed   Amelia   Updated March 20, 2023 at 2:03pm   2 Most recent comment from Uroš Jovanović:Hello Jerica,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. Rishi Mishra Amelia booking form is not appearing on frontendClosed   Amelia   Updated March 20, 2023 at 1:51pm   11 Most recent comment from Aleksandar Vuković:Hi again Rishi.I tried to find the difference between these pages, but I couldn't. There's definitely something different here otherwise Amelia wouldn't load on the Hindi Trial Lesso ... Francisco Jose Tortosa Lopez Problemas con el acceso de clientesClosed   Amelia   Updated March 20, 2023 at 1:50pm   4 Most recent comment from Uroš Jovanović:Hello Francisco,Thank you for reaching back out to us.Unfortunately, there are currently no such options with Amelia's built-in features. You can suggest that feature on the following link: ht ... Dora Chaabani Problem with smsClosed   Amelia   Updated March 20, 2023 at 1:36pm   4 Most recent comment from Uroš Jovanović:Hello Dora,Can you please let me know what your credentials are?Looking forward to your reply. Klaus Patzak Minimum time required before booking no longer worksClosed   Amelia   Updated March 20, 2023 at 1:22pm   4 Most recent comment from Uroš Jovanović:Hello Klaus,Glad to hear that it works fine now.Please le me know if you have any other questions. ISMAEL réservation backendClosed   Amelia   Updated March 20, 2023 at 1:22pm   22 Most recent comment from Uroš Jovanović:Hello Ismael,This works from the front end, on the back end you can configure different statuses for each customer.Please let me know if you have any other questions. christopher lombardi Allowing customer to add a tip when payngClosed   Amelia   Updated March 20, 2023 at 1:03pm   2 Most recent comment from Aleksandar Vuković:Hello christopher.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.At this time, you would only be able to add multiple extras and rename them to "tips" in ... Theofylaktos Connection with VIator and GetYourGuideClosed Pre-purchase questions for Amelia   Updated March 20, 2023 at 1:03pm   4 Most recent comment from Marko Davidović:Hello Theofylaktos,You are most welcome, we try to help as best as we can but some features are not built in yet.I'll kindly ask you to add it as a feature suggestion on this link https://feature ... Meda Haruka Amelia, regarding changes to the calendar viewClosed   Amelia   Updated March 20, 2023 at 12:57pm   2 Most recent comment from Aleksandar Vuković:Hello Meda.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3326713/ For future reference, please don't open ... Thomas Aichinger Gliederung mit Unterpunkten abbildenClosed   Amelia   Updated March 20, 2023 at 12:31pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Thomas.Please feel free to reach out to us if you have any further questions or concerns! CLÉMENT Pre-filtering via display backend parameterClosed   wpDataTables   Updated March 20, 2023 at 12:30pm   3 Most recent comment from Miloš Jovanović:Hi, CLÉMENT and Celestin. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longe ...