Okay

Public Tickets

Dzulhelmi Jumat Hide EmployeeClosed   Amelia   Updated December 15, 2022 at 9:50pm   2 Most recent comment from Uroš Jovanović:Hello Dzulhelmi, Thank you for reaching out to us. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these string ... Yuri {Urgent} I want to change to a new e-mail address for log-in.Closed   Amelia   Updated December 15, 2022 at 9:17pm   2 Most recent comment from Uroš Jovanović:Hello Yuri,We can confirm that the email has been changed.Please let me know if you have any other questions. Peter Special Offer DaysClosed   Amelia   Updated December 15, 2022 at 7:42pm   2 Most recent comment from Uroš Jovanović:Hello Peter,Thank you for reaching out to us.For those special days, you can create modified working hours:02.01.23 to 04.01.23 - 9 am to 3 pm, Special Offer service only and other services 02.01.23 ... Bernadette Macioce plugin not installingClosed   wpDataTables   Updated December 15, 2022 at 7:39pm   4 Most recent comment from Miloš Jovanović:HI, Bernadette Thank you for the confirmation.We can completely understand, and we wish you all the best.Here is the quickest way how you can get a refund for your licence.Please log in to http://s ... Xavier Truncated words in custom fieldsClosed   Amelia   Updated December 15, 2022 at 6:54pm   2 Most recent comment from Uroš Jovanović:Hello Xavier,Thank you for reaching out to us.Can you please provide me with the URL of the page on your website with the booking form and I will assist you with this?Looking forward to your reply. Jean-Michel regular appointment managementClosed   Amelia   Updated December 15, 2022 at 6:36pm   5 Most recent comment from Uroš Jovanović:Hello Jean-Michel,There are two different types of events in Amelia,  you can read more about those below and you can decide which one suits your needs more:Recurring Events: Think of recurring eve ... Michael App will not allow multiple people to book the same time and dayClosed   Amelia   Updated December 15, 2022 at 6:18pm   5 Most recent comment from Miloš Jovanović:Hey, Michael You're welcome, i am happy to be of assistance.It is not a problem at all, there is no need to apologise, that is what we are here for,so please don't hesitate to reach out to ... Michael ConfigurationsClosed   Amelia   Updated December 15, 2022 at 6:15pm   7 Most recent comment from Miloš Jovanović:Hi, Michael Our sincerest apology for the response times across your tickets. We are usually much quicker,  in this period we received an unusual number of tickets. - We are cooperating with colleagu ... Michael CANNOT EDIT ADDITIONAL PEOPLEClosed   Amelia   Updated December 15, 2022 at 3:24pm   5 Most recent comment from Miloš Jovanović:Hi, Michael. Actually i notice something else, in your Amelia configuration. In Amelia settings/Appointment settings, you have disabled "Allow booking below minimum capacity" If this is disabled, your ... Kyriakos Karampatziakis About Google Calendar APIClosed   Amelia   Updated December 15, 2022 at 2:25pm   2 Most recent comment from Marko Davidović:Hello Kyriakos, Thank you for reaching out to us.If you follow our documentation you will be able to set up Google synchronization and Amelia. And once you try to connect employees you probably see th ... Rakinul Amelia BugClosed   Amelia   Updated December 15, 2022 at 1:49pm   4 Most recent comment from Marko Davidović:Hello Rakinul,We are delighted to hear that everything is fine now.If you have any more questions please open a new ticket for each question and we will gladly help you there. We wish you all the bes ... Filippo Ponzetti Hiding Capacity info from event's listClosed   Amelia   Updated December 15, 2022 at 1:48pm   7 Most recent comment from Marko Davidović:Hello Filippo, We thank you very much for your kind words, every praise and support means a lot to us. As a small token of our attention, we are sending you this SMS coupon 3ABC7FDF. If you find the ... Jas Customer PasswordClosed   Amelia   Updated December 15, 2022 at 1:19pm   5 Most recent comment from Marko Davidović:Hello Jas, We do not have this issue, other users, personally, I have never seen that anybody's button is missing. We are not sure what do you mean by template?  At this time we do not need the ... Rory Finch Google calendar errorClosed   Amelia   Updated December 15, 2022 at 1:19pm   4 Most recent comment from Uroš Jovanović:Hello Rory,Can you please test it out now and let me know if it works or not?Looking forward to your reply. Randy Soare Can't Purchase Additional ServicesClosed   Amelia   Updated December 15, 2022 at 1:13pm   2 Most recent comment from Uroš Jovanović:Hello Randy,Thank you for reaching out to us.Can you please let me know how you configured the service add-on, was it through Amelia?Looking forward to your reply.