Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay

Public Tickets

Tom Worman WP User SyncClosed   Amelia   Updated November 12, 2024 at 10:17am   6 Most recent comment from Marko Davidović:Hello again, Thank you for sharing this with us and with other users hopefully this will help if there are some other users with same requirements. Should you have any further inquiries, we kindly req ... Graden Kirksey Server-Side Processing Filtering Not Working   wpDataTables   Updated November 12, 2024 at 10:12am   4 Most recent comment from Miloš Jovanović:Hello Graden , Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... robertcabiyaan loading 9000 records   Formidable Forms integration for wpDataTables   Updated November 12, 2024 at 9:54am   2 Most recent comment from Miloš Jovanović:Hi Robert,Sorry to disappoint you, but at the moment, there is no built-in way to improve loading  performance of Formidable Form linked tables which have more than around 5, 6 thousand rows.This is ... robertcabiyaan Custom column   Formidable Forms integration for wpDataTables   Updated November 12, 2024 at 9:51am   2 Most recent comment from Miloš Jovanović:Hello,Sorry to disappoint you, but it is not possible to add a new column in any built-in way for a table which is linked from a Formidable Form.The same limitation goes for any tables which are linke ... Mr Neil Rickaby Wrong subscription tier!Closed   Amelia   Updated November 12, 2024 at 8:07am   2 Most recent comment from Stefan Petrov:Hello Mr Neil Rickaby, Thanks for reaching out to us. Unfortunatelly, there is no option to "swap" a subscription. You either need to upgrade the license (through the TMS store account) or you can req ... Francesca Kendall Price differenceClosed   Amelia   Updated November 12, 2024 at 7:57am   2 Most recent comment from Stefan Petrov:Hi Francesca, I hope you are doing well. Please check the pricing per employee in service settings. For each service you can configure the pricing per employee, and if configured it will overide the s ... Peter Stadelmann Zeit einstellungen funktioniert nichtClosed   Amelia   Updated November 12, 2024 at 7:54am   2 Most recent comment from Stefan Petrov:Hallo Peter, vielen Dank, dass Sie uns kontaktiert haben. Es sieht so aus, als ob die Zeitzoneneinstellungen nicht korrekt sind. Bitte überprüfen Sie die WP-Zeitzoneneinstellungen. Sie sollten auf d ... Andrea Ferguson sharing event linkClosed   Amelia   Updated November 12, 2024 at 7:44am   2 Most recent comment from Stefan Petrov:Hello Andrea, Thanks for reaching out to us. Unfortunatelly, currently, there is no such option since all events are only visible on the Event list. You can create a separate page with individual even ... Ada Change LocationClosed   Amelia   Updated November 12, 2024 at 7:44am   2 Most recent comment from Stefan Petrov:Hello Ada, Thanks for reaching out to us. Make sure that you inserted and activated your Google Maps API key. You can follow the instructions from this link. Of course, let me know if it works.  Wally Jones PayPalClosed   Amelia   Updated November 12, 2024 at 7:44am   27 Most recent comment from Stefan Petrov:Hello, You would certainly need to have the latest version, it is recommended. You can update it to the latest version and test it again.  Cristobal Instalation IssueClosed   Amelia   Updated November 12, 2024 at 7:44am   3 Most recent comment from Stefan Petrov:Hi Cristobal, Thanks for reaching out to us. This is the correct installation process. First, remove Amelia from the plugin section, clear the cache, install the new license again, and enter the purch ... Jeremy Hanke QuestionClosed   Amelia   Updated November 12, 2024 at 7:41am   8 Most recent comment from Stefan Petrov:Hi Jeremy, You can follow this link for instructions. You would need to create a staging site and then provide the login credentials.  Djimmy API - Creation of a coupon for all servicesClosed   Amelia   Updated November 13, 2024 at 8:05am   7 Most recent comment from Stefan Petrov:Hello Djimmy, Unfortunately, this option is not currently available, but it will be introduced in version 8.0. The feature allowing coupons to apply to all services (including those created in the fut ... JAMES ANDREWS productsClosed   Amelia   Updated November 12, 2024 at 6:38am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Amelia is designed for appointment bookings there is no option in Amelia for post appoi ... Paule Features not enabledClosed   Amelia   Updated November 12, 2024 at 6:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Folder looks the same so perhaps you did not install the correct folder. Please delete all license folder and download and install the one that we will s ...