As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

jean-philippe BLOCH REQUESTClosed   Amelia   Updated September 12, 2023 at 7:15am   2 Most recent comment from Marko Davidović:Hello jean-philippe, Thank you for reaching out to us.This perhaps can be achieved now with allow admin to book at any time option which you can find in settings-role strings.You can set that your emp ... Lisa Koivu Gift CardsClosed   Amelia   Updated September 12, 2023 at 7:11am   2 Most recent comment from Marko Davidović:Hello Lisa, Thank you for reaching out to us.We don't have gift cards but we have an option for creating discount codes. These codes can be set and sent automatically in our notifications after t ... Patty Function checkingClosed Pre-purchase questions for wpDataTables   Updated September 11, 2023 at 7:40pm   2 Most recent comment from Miloš Jovanović:Hi Patty, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Robert Pothier Pack purchasesClosed   Amelia   Updated September 11, 2023 at 5:20pm   4 Most recent comment from Uroš Jovanović:Hello Robert,On behalf of the Amelia team, I would like to thank you for your kind words.Please let us know if you have any other questions. Harun Amelia wasn't loading at all, because of off-days (sunday)Closed   Amelia   Updated September 11, 2023 at 4:33pm   2 Most recent comment from Uroš Jovanović:Hello Harun,Thank you for reaching out to us.It is really difficult to troubleshoot the issue once it has been resolved, but I would suggest that you keep an eye on it and let us know if it happens e ... Francis Dallorto de Oliveira Amelia plugin LogoutClosed   Amelia   Updated September 11, 2023 at 3:49pm   2 Most recent comment from Uroš Jovanović:Hello Francis,Thank you for reaching out to us.In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credentials, ... Domenico Recurring paymentClosed Pre-purchase questions for Amelia   Updated September 11, 2023 at 3:32pm   2 Most recent comment from Uroš Jovanović:Hello Domenico,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... CPCI Solutions Attach files to a booking from backend and send it in an e-mail automatically to clientClosed   Amelia   Updated September 11, 2023 at 2:06pm   4 Most recent comment from Uroš Jovanović:Hello,Glad to be able to assist you.Please let me know if you have any other questions. Alex Warren Events Organisers seeing attendeesClosed   Amelia   Updated September 11, 2023 at 2:05pm   4 Most recent comment from Uroš Jovanović:Hello Alex,Glad to be able to assist you.Please let me know if you have any other questions. Santiago Amelia AppointmentsClosed   Amelia   Updated September 11, 2023 at 1:51pm   7 Most recent comment from Uroš Jovanović:Hello Santiago,As we do not have integration with the user role editor plugins, we cannot guarantee how it works and if it works with Amelia.In regards to the other question, you can create a new tic ... Ron Demkes Image valignClosed   wpDataTables   Updated September 11, 2023 at 1:33pm   2 Most recent comment from Miloš Jovanović:Hi Ron,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Ron Demkes Image borderClosed   wpDataTables   Updated September 11, 2023 at 1:30pm   2 Most recent comment from Miloš Jovanović:Hi Ron,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Saule Aleksandraviciute Functionality - booking daysClosed   Amelia   Updated September 11, 2023 at 1:06pm   4 Most recent comment from Uroš Jovanović:Hello Saule,Thank you for clearing that up.At the moment, there is a limit for appointments in Amelia to 24 hours. No bookings will be shown on the front end if the working period of the employee is s ... Michael QuestionClosed   Amelia   Updated September 11, 2023 at 12:44pm   2 Most recent comment from Stefan Petrov:Hello Michael,Thanks for reaching out to us.My apologies, but I'm afraid we don't quite understand your question. Would you be able to elaborate a bit more?Thanks. Looking forward to hearin ... Assaf Changing the format of the paypal buttonClosed   Amelia   Updated September 11, 2023 at 11:16am   6 Most recent comment from Marko Davidović:Hello Assaf,Unfortunately, currently, this can not be changed at this time. You can also enable Stripe as a payment method and then your user will automatically see the fields where they can put the d ...