Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Johan Seutens external files from cloudflare , big nogoClosed   Amelia   Updated August 28, 2023 at 8:10am   8 Most recent comment from Marko Davidović:Hello Johan,This is how it must work at this time in light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://fe ... Raphael Customer's Password Setting EmailsClosed   Amelia   Updated August 28, 2023 at 5:15am   2 Most recent comment from Marko Davidović:Hello Raphael, Thank you for reaching out to us. That's WordPress' default email for every new user. I don't know if you can disable it through WordPress settings, but I do know that ... RAQEEB AL-NAQEEB Break Hours Don't Work on Front-EndClosed   Amelia   Updated August 28, 2023 at 5:10am   3 Most recent comment from Marko Davidović:Hello RAQEEB, Thank you for reaching out to us. No worries what matters is that everything is fine and you have managed to set this up and should you have any further inquiries, we kindly request that ... Gerhard Neinert User FieldsClosed   Amelia   Updated August 28, 2023 at 5:10am   6 Most recent comment from Marko Davidović:Hello Gerhard, You can use custom fields for events also. When you click on the attendee-edit attendee you will see the custom fields data. Custom fields are tied to events and to appointments not to ... Robert Staddon 20 Minute Time SlotsClosed   Amelia   Updated August 28, 2023 at 5:09am   3 Most recent comment from Marko Davidović:Hello Robert, Thank you for reaching out to us. We are glad to hear that you have found a solution and that everything is working fine and should you have any further inquiries, we kindly request that ... GEORGIOS PostsClosed Pre-purchase questions for wpDataTables   Updated August 25, 2023 at 7:11pm   2 Most recent comment from Miloš Jovanović:Hi GEORGIOS, As the custom posts/fields, are a part of the WordPress database; pulling this data can only be done through MySQL query-based tables. Please note: Using this plugin feature requires at ... Marc Garcia Payment Link Not ShowingClosed   Amelia   Updated August 25, 2023 at 1:55pm   10 Most recent comment from Miloš Jovanović:Hi Marc,You're welcome.It is no problem at all, we are happy to help.I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to open new t ... Juergen Tolksdorf One event spread across multiple datesClosed   Amelia   Updated August 25, 2023 at 12:23pm   4 Most recent comment from Uroš Jovanović:Hello Juergen,Thank you for reaching back out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https: ... Rick Heijster JavaScript hook window.beforeConfirmedBooking not working anyoreClosed   Amelia   Updated August 25, 2023 at 12:02pm   4 Most recent comment from Uroš Jovanović:Hello Rick,We have noted this and passed it to our developers to have this resolved.Thank you for your patience.In the meantime, please let us know if you have any other questions. Jonah Faigel Emails from submitted formsClosed   Amelia   Updated August 28, 2023 at 7:05am   7 Most recent comment from Marko Davidović:Hello Jonah, as we tried with our own Credentials, and we can confirm that these SMTP credentials are correct because they work on our site, this means that you have a PHP Mailer issue on your hosting ... Anais Questions for Amelia tech supportClosed   Amelia   Updated August 25, 2023 at 11:28am   2 Most recent comment from Stefan Petrov:Hello Anais, thanks for reaching out to us. Please, find the answers below - in Customize Event List, I’ve disabled “Event Slots Capacity” but it’s still showing it on the Event List. How can ... Sam SMTPClosed   Amelia   Updated August 25, 2023 at 10:40am   4 Most recent comment from Marko Davidović:Hello Sam,We are glad to hear that everything is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you the ... Alejandro time slot reserved for a certain period of timeClosed   Amelia   Updated August 25, 2023 at 10:38am   2 Most recent comment from Stefan Petrov:Hello Alejandro,thanks for reaching out to us.When a customer makes an appointment, you have the option to control if that appointment is going to be approved, canceled and etc. Depending on the servi ... Matt Cron JobsClosed   Amelia   Updated August 25, 2023 at 10:36am   2 Most recent comment from Marko Davidović:Hello Matt, Thank you for reaching out to us.For cron the best and easiest way to set this up is just to ask your hosting provider to set this, Since cron-reminder notifications are created and set on ... Kengi Szeto About multi service?Closed Pre-purchase questions for Amelia   Updated August 25, 2023 at 10:25am   2 Most recent comment from Stefan Petrov:Hello Kengi,thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ...