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Public Tickets

Alyson Melhus Can not activate pluginClosed   Amelia   Updated March 28, 2024 at 7:53am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You still have the Lite version installed.You can download Amelia from this link https://we.tl/t-iqcS8WiURS We are sending you a short instruction on how ... Fabian Broussoux Amelia cancelled ?Closed   Amelia   Updated March 28, 2024 at 8:14am   4 Most recent comment from Marko Davidović:Hello again,We checked and there was an issue on our end and we have set this up and you should not have any issues with the updates as long as the license is valid.We wish you all the best and hope y ... Davide Category sidebar not showing + Change date and time of an appointmentClosed   Amelia   Updated March 28, 2024 at 7:06am   11 Most recent comment from Marko Davidović:Hello again,Thank you for the understanding and we will do our best to implement this as soon as possible.We wish you all the best and hope you have a wonderful day ahead.  Frank Ramirez Customer is not saving after bookingClosed   Amelia   Updated March 27, 2024 at 5:52pm   4 Most recent comment from Uroš Jovanović:Hello Frank,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on th ... Robin Tindall Front end panelClosed   Amelia   Updated March 27, 2024 at 2:57pm   6 Most recent comment from Stefan Petrov:Hello Robin,Apologies, i was referring to the customer panel, indeed. The customer can reschedule or cancel the appointment, as per the previous screenshot.On the other hand, the employee can manage t ... Peter Vukovic How to request event attendee informationClosed   Amelia   Updated March 27, 2024 at 2:29pm   2 Most recent comment from Uroš Jovanović:Hello Peter,Thank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.This feature will be implem ... Jochen Heruth Buchung Räume FitnessClosed Pre-purchase questions for Amelia   Updated March 27, 2024 at 2:22pm   2 Most recent comment from Stefan Petrov:Hello Jochen,Thanks for reaching out to us.Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since ... Ludwig Grognet translate termsClosed   Amelia   Updated March 27, 2024 at 1:45pm   4 Most recent comment from Stefan Petrov:You are welcome, Ludwig.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Toby Veitch ServicesClosed   Amelia   Updated March 27, 2024 at 1:44pm   4 Most recent comment from Uroš Jovanović:Hello Toby,Here is how you can do it.I will explain it here and also show it to you in the video.You will add a special day for specific date you want to be off for specific service and then set the ... David Burton Double BookingClosed   Amelia   Updated March 27, 2024 at 1:39pm   2 Most recent comment from Uroš Jovanović:Hello David,Thank you for reaching out to us.We have added an option in Amelia to prevent this, please check the following video on how to enable that option.Let me know if that works for you or not.L ... CLAPPIER UpdatesClosed   Amelia   Updated March 27, 2024 at 1:18pm   7 Most recent comment from Stefan Petrov:Hello Clappier,Apologies, when you have questions or issues that are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questi ... Lisbel Valdés Rodríguez Welcome Page - Name ErrorClosed   Amelia   Updated March 27, 2024 at 12:13pm   9 Most recent comment from Stefan Petrov:Hello Lisbel,Yes, that's strange, indeed, but the only logical reason why this is happening is because of the mixed roles conflict. I know it's a completely new customer profile, but if we t ... Pablo Lopez Leon Compatible CRM with AmeliaClosed   Amelia   Updated March 27, 2024 at 12:05pm   2 Most recent comment from Stefan Petrov:Hello Pablo,Basically, any CRM can be integrated with Amelia by using Webhooks. You probably saw in documentation the tutorial with Zapier. We have explained the process with Zapier since it's on ... Joachim Show listings based on locationClosed   Amelia   Updated March 27, 2024 at 11:37am   6 Most recent comment from Stefan Petrov:Hello Joachim,That's correct. Unfortunately, Amelia cant take two or more tags in consideration with one shortcode. Only one tag can be placed within the shortcode, so [ameliaeventslistbooking t ... Miguel Congratulations iconClosed   Amelia   Updated March 27, 2024 at 11:34am   7 Most recent comment from Uroš Jovanović:Hello Miguel,Glad to hear that the issue has been resolved.I will have this ticket closed now.