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Public Tickets

Pavia Burroughs Reoccuring Event Dates WrongClosed   Amelia   Updated May 28, 2024 at 4:18pm   2 Most recent comment from Uroš Jovanović:Hello Pavia,Thank you for reaching out to us.This usually happens when your database is configured to use SQL_BIG_SELECTS, but Amelia has that turned off by default because the majority of databases d ... Ivan Disable service based on other appointmentsClosed Pre-purchase questions for Amelia   Updated May 28, 2024 at 2:43pm   2 Most recent comment from Aleksandar Vuković:Hello Ivan.Thank you for reaching out to us.One employee can cover only one appointment (service) at a time, so if you have one employee, covering all 4 services, once service A is booked, at that ti ... Local for you Admin unrecorded email for the access levelClosed   Amelia   Updated May 28, 2024 at 2:40pm   2 Most recent comment from Aleksandar Vuković:Hello there.All customers in Amelia are registered in Amelia's database. Only if you've enabled the "Automatically create Amelia Customer User" in Amelia's General settings will that em ... Vicki Love Follow up notificationsClosed   Amelia   Updated May 28, 2024 at 2:37pm   12 Most recent comment from Stefan Petrov:Hello Vicki,Thanks for the access. The cron job wasn't configured properly, actually. I've changed it now and this is how it should lookThe way to test is to copy/paste the cron job in URL a ... Alejandro No puedo hacer una cita en la misma franja de tiempo para el mismo empleadoClosed   Amelia   Updated May 28, 2024 at 1:57pm   2 Most recent comment from Aleksandar Vuković:Hola Alejandro, ¿Estás intentando reservar la misma cita u otra diferente? Según tu captura de pantalla, veo que tienes bastantes servicios que el empleado cubre, pero Amelia solo permite que el em ... Julien Lepage Order Received Notification emailClosed   Amelia   Updated May 28, 2024 at 1:46pm   4 Most recent comment from Stefan Petrov:Hello Julien,Great to hear that you were able to find the solution.Should you have any other questions or issues, feel free to reach out to us and we will kindly assist. Andzelika Customer Panel 2 Date Picker CalendarClosed   Amelia   Updated May 28, 2024 at 1:07pm   4 Most recent comment from Stefan Petrov:Hello Andzelika,Unfortunatelly, we are aware of this issue and we are already working on fixing it for future updates. You can certainly follow our changeLog page if you'd like, where we state ... Tayrell Office 365 NotificationsClosed   Amelia   Updated May 28, 2024 at 1:02pm   2 Most recent comment from Aleksandar Vuković:Hello Tayrell.Thank you for reaching out to us.From your screenshot, I'd say your password is too short since you need to create an app password in order to use Microsoft accounts.Please check ou ... César Issues with Sending Login Details to New Customers and Stripe Data EntryClosed   Amelia   Updated May 28, 2024 at 1:00pm   2 Most recent comment from Aleksandar Vuković:Hello César.When you configure the Customer Panel and add its URL to Amelia Settings/Roles/Customer, you need to add a line in the email like "To access your Customer Panel, please click here", th ... Manuel Ayuso Filtered Table Indexing and Reading Mode displayClosed   wpDataTables   Updated May 28, 2024 at 12:48pm   11 Most recent comment from Miloš Jovanović:Hi Manuel,You're welcome, I am happy to advise.1. Yes. It will happen exactly like that.So, if you have pagination in table ( rows spread on multiple table pages), then you can make the SQL Query ... Daria Set upClosed Pre-purchase questions for Amelia   Updated May 28, 2024 at 12:17pm   2 Most recent comment from Aleksandar Vuković:Hello DariaThank you for reaching out to us.The new forms have dedicated Customization tools. You can check them out here: https://wpamelia.com/customize-amelia-design-2-0/At the top of that page, yo ... Petro The option of in-person and Zoom meetingsClosed Pre-purchase questions for Amelia   Updated May 28, 2024 at 12:10pm   2 Most recent comment from Aleksandar Vuković:Hello Petro.Thank you for reaching out to us.The customers won't have the option to choose whether the appointment will be handled in-person or via Zoom, but you can configure the "Appointment A ... Barad Dediashwili Let Employees connect sync google CalendarClosed   Amelia   Updated May 28, 2024 at 11:28am   6 Most recent comment from Stefan Petrov:You are welcome, Barad.Please, feel free to open a new ticket for any other questions or issues and we will kindly provide assistance.Have a nice day! Matteo Moschetti incorrect display of the module in the frontendClosed   Amelia   Updated May 28, 2024 at 10:57am   2 Most recent comment from Stefan Petrov:Hello Matteo,Thanks for reaching out to us. The booking form will be displayed like this if you have only one service and extras enabled for that service. If there is only one service assigned and one ... Irena Book with anyoneClosed   Amelia   Updated February 3, 2025 at 10:04am   3 Most recent comment from Irena:Hello, Is there is option for book with anyone?