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Public Tickets

Halatre Problem displaying back-end appointment timesClosed   Amelia   Updated May 30, 2024 at 5:23pm   2 Most recent comment from Uroš Jovanović:Hello Halatatre,Thank you for reaching out to us.This could be an issue with time zone on your website.Amelia doesn't have any time zone settings, and it relies on WordPress' General setting ... Morgan Tuttle Custom StatusesClosed   Amelia   Updated May 30, 2024 at 5:12pm   2 Most recent comment from Uroš Jovanović:Hello Morgan,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Marco van Wynbergen Will changing places of attendees from event to event have conseqeucesClosed   Amelia   Updated June 3, 2024 at 7:58am   3 Most recent comment from Uroš Jovanović:Hello Marco,When you do that, you will have to remove attendee from one event and add them onto another one, that way, a new order will be created for this event booking.You can then change the amoun ... Jo Ormond Block Booking with No Flexibility on DatesClosed   Amelia   Updated May 30, 2024 at 1:41pm   2 Most recent comment from Uroš Jovanović:Hello Jo,Thank you for reaching out with your detailed explanation. I understand that you'd like to set up pregnancy yoga classes that can be booked in 6-week blocks, with varying start and end d ... Chris Renaming 'Appointments', 'Events' and other stringsClosed   Amelia   Updated May 30, 2024 at 1:02pm   2 Most recent comment from Uroš Jovanović:Hello Chris,Thank you for reaching out to us.The only option for doing so is via Loco Translate and please note that each string is displayed several times all throughout the Amelia plugin. When you ... Shirley problème stripeClosed   Amelia   Updated May 30, 2024 at 1:00pm   7 Most recent comment from Shirley:ok merci je vais faire un nouveau ticket Brian Shkodrani Deleted Location - All Services DisappearedClosed   Amelia   Updated May 30, 2024 at 12:57pm   4 Most recent comment from Uroš Jovanović:Hello Brian,Thank you for the update on this and for your patience.Can you please provide me with the URLs of both of pages where the sidebar is displayed differently and I will assist you with this? ... Gustav Eriksson When booking recurring appointment, it says that available time slots are busyClosed   Amelia   Updated May 30, 2024 at 11:10am   14 Most recent comment from Stefan Petrov:Hello Gustav,Thanks for understanding. We are aware that this is causing a conflict and we are already working on fixing it as soon as possible. Please, let us know if you have any other questions or ... DAVID DIAZ DE MERA Problem with PlanClosed   Amelia   Updated May 30, 2024 at 11:05am   2 Most recent comment from Stefan Petrov:Hello David,Thanks for reaching out to us. You need to remove the current version from the Plugin section, download the standard one, and then install it in Plugins. After that you need to enter the p ... Dieter Hillje Admins Cannot View Events in BackendClosed   Amelia   Updated May 30, 2024 at 10:29am   10 Most recent comment from Uroš Jovanović:Hello Manugus,Thank you for the update on this.I will respond to the other ticket that you created. Mindy Admin Option to remove the scroll from the scheduling boxClosed   Amelia   Updated May 30, 2024 at 9:39am   2 Most recent comment from Stefan Petrov:Hello Mindy,Thanks for reaching out to us. I'm not sure if you want to enable or disable the scroll, but this is for the catalog booking form 2.0. You can find this option in Customize section / ... Epyon Outlook Integration and MFA IssuesClosed   Amelia   Updated May 30, 2024 at 9:09am   4 Most recent comment from Aleksandar Vuković:Hi Epyon, I’m sorry, but that doesn’t seem quite right. Amelia doesn’t have the capability to check for this. When you access the Employee’s profile, if the Outlook Calendar integration is ena ... Gonzalo "Time slot is not available" rescheduling from the Customer PanelClosed   Amelia   Updated May 30, 2024 at 9:02am   22 Most recent comment from Stefan Petrov:Hello Gonzalo,Apologies for the delayed answer. Let me explain a bit more. There are two options, “ Booking date and time” and "appointment date/time". The first one calculates the time for the p ... Md Mim Akhtar Amelia Appointment BookingClosed Pre-purchase questions for Amelia   Updated May 30, 2024 at 8:48am   12 Most recent comment from Stefan Petrov:Hello Akhtar,I've had to use my email in order to receive the confirmation, but I've used your phone number and yet again, I've received the confirmation email I'm not sure what ... Ana Paula Delgado NotificationsClosed   Amelia   Updated May 30, 2024 at 8:16am   4 Most recent comment from Stefan Petrov:Hello Ana,Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to see if someone may have alread ...