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Public Tickets

Kuanysh Booking system does not workClosed   Amelia   Updated March 26, 2024 at 10:07am   3 Most recent comment from Uroš Jovanović:Hello Kuanysh,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3612694/ For future reference, please don't o ... Diana Rodriguez Appointment variableClosed   Amelia   Updated March 26, 2024 at 9:59am   2 Most recent comment from Uroš Jovanović:Hello Diana,Thank you for reaching out to us.For that purpose, I would suggest that you add a break after the first row of the %recurring_appointment_details%.Please let me know if you have any other ... Ian Can get Amelia to load up on new URL.Closed   Amelia   Updated March 26, 2024 at 9:51am   2 Most recent comment from Uroš Jovanović:Hello Ian,Thank you for reaching out to us.Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check his wo ... Jens Schmidt Buffer timeClosed   Amelia   Updated March 26, 2024 at 9:31am   4 Most recent comment from Stefan Petrov:Hello Jens,You are welcome, i'm glad that i could help!My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews ... Kehinde unable to activte licenceClosed   Amelia   Updated March 26, 2024 at 9:19am   5 Most recent comment from Uroš Jovanović:Hello Kehide,For that purpose, you will have to download the Standard version of the plugin that you can find on the TMS store. After that, install it on your website, clear the cache and it should b ... Katie Rothwell Variable appointment times with different servicesClosed   Amelia   Updated March 26, 2024 at 6:58am   4 Most recent comment from Marko Davidović:Hello again,You are most welcome and we are glad to hear that we were able to help you.Should you have any further questions feel free to open separate ticket for each question and we will gladly help ... Mike Osborn Special DaysClosed   Amelia   Updated March 26, 2024 at 6:34am   4 Most recent comment from Marko Davidović:Hello again,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... ronnie adams No Show Is No Longer WorkingClosed   Amelia   Updated March 25, 2024 at 3:58pm   2 Most recent comment from Uroš Jovanović:Hello Ronnie,Thank you for reaching out to us.It is most definitely due to the time zone difference as the "No-show" option works only for past appointments.Have you since ben able to change the statu ... Alison Watson Maston Cell data is being truncated.Closed   wpDataTables   Updated March 25, 2024 at 3:41pm   13 Most recent comment from Miloš Jovanović:Hi Alison,No problem at all, you can always take your time and we will be here to follow up.Let us know if you encounter any issue with that custom workaround;in the meantime, our developers will do t ... Franck Special configurationClosed   Amelia   Updated March 25, 2024 at 3:36pm   2 Most recent comment from Uroš Jovanović:Hello Franck,I will have this ticket closed now. Shungo Yamaguchi Refund for the previous purchaceClosed   Amelia   Updated March 27, 2024 at 10:31am   3 Most recent comment from Stefan Petrov:Hello Shungo,Just wanted to provide an update that the refund is successfully submitted and it usually takes 5 - 7 business days for the fund to be processed to your account.Let us know if you don ... Jardin Robert Panneau employéClosed   Amelia   Updated March 25, 2024 at 2:27pm   6 Most recent comment from Uroš Jovanović:Bonjour Jardin,Heureux de pouvoir vous aider.Je vais fermer ce ticket maintenant.S'il vous plaît laissez-moi savoir si vous avez d'autres questions. Laszlo Fabian Change csv separator in exported csv from , to ;Closed Pre-purchase questions for wpDataTables   Updated March 25, 2024 at 1:11pm   10 Most recent comment from Miloš Jovanović:Hi Laszlo,Thank you so much for the awesome review, it truly means a lot to us! If anything else comes up, please don't hesitate to open new tickets, we will always do our best to advise as quic ... Jardin Robert Demande de remboursementClosed   Amelia   Updated March 25, 2024 at 12:53pm   4 Most recent comment from Stefan Petrov:Hello Robert,No problem. Management will proceed with the refund once they see your email. Luca Sinigaglia GDPR checkboxClosed   Amelia   Updated March 25, 2024 at 12:39pm   3 Most recent comment from Stefan Petrov:Hello Luca,Thanks for reaching out to us.As Riina suggested, the workaround would be to use the custom fields.To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In t ...