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Public Tickets

divilogy Email notificationClosed   Amelia   Updated July 18, 2024 at 2:08pm   2 Most recent comment from Aleksandar Vuković:Hello Michael.This is the default WordPress email, sent to all new WP users.If you don't want people coming through Amelia to be registered as WP users, access Amelia Settings/Roles/Customer and ... Paul Sullivan recover tableClosed   wpDataTables   Updated July 18, 2024 at 1:39pm   3 Most recent comment from Miloš Jovanović:Hi Paul,Sorry, just forgot to add a way how you can check which SQL table is being called in each Query.So, in any "FROM" statement in your Query, or if you do any JOINs, basically any SQL table name ... Simon Ferrara dates are full but it still let customers bookClosed   Amelia   Updated July 18, 2024 at 1:35pm   13 Most recent comment from Aleksandar Vuković:Me too, Simon!Please feel free to reach out to us if you have any further questions or concerns! Ali Hamkar booking for membership subscriptionClosed Pre-purchase questions for Amelia   Updated July 18, 2024 at 1:27pm   2 Most recent comment from Aleksandar Vuković:Hello Ali.Thank you for reaching out to us.1. Unfortunately, Amelia doesn't yet have Membership or Subscription features included. We will work on that in the future, but I don't have any E ... Simone Hervij Zero/no taxClosed   Amelia   Updated July 18, 2024 at 1:15pm   2 Most recent comment from Stefan Petrov:Hi Simone,When taxes are applied, it's assumed that there is going to be an amount (value), but in case you want to have zero taxes, then you can disable this option. I assume that you wanted to ... Kentaro I cannot connect zoomClosed   Amelia   Updated July 18, 2024 at 12:58pm   2 Most recent comment from Aleksandar Vuković:Hello Kentaro.It seems they changed their interface again. Click on "Build App" and you'll see this screen:Click on Server to Server OAuth App and all the other steps are the same. varia bonora woocommerceClosed   Amelia   Updated July 18, 2024 at 12:08pm   2 Most recent comment from Aleksandar Vuković:Hello Varia.The issue with Package bookings is that there are only two states, "Package Purchased", or "Canceled":In here, you can only configure the "Payment" section, so it's pending payment b ... Perelgut Roy Subscription renewed while it has been cancelledClosed   Amelia   Updated July 22, 2024 at 6:35am   3 Most recent comment from Marko Davidović:Hello again,We just got the feedback from our colleagues and they have told us that a refund has been issued to you and you should receive it in the next 5 to 7 business days.Should you have any furth ... Namika Change order to custom fieldClosed   Amelia   Updated July 18, 2024 at 12:03pm   2 Most recent comment from Stefan Petrov:Hi Sunny,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. The custom fields are only added after the customer information fields.  ... Peter Mantos Amelia Outlook IntegrationClosed   Amelia   Updated July 18, 2024 at 10:50am   4 Most recent comment from Stefan Petrov:Hi Peter,Thanks for the additional information. The reading of busy timeslots doesn't come from the .ics file but you would need to manually mark the timeslots as "busy" and when there is an inte ... Jean Customize field emptyClosed   Amelia   Updated July 18, 2024 at 9:48am   2 Most recent comment from Aleksandar Vuković:Hello Jean.Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can yo ... Julien technical issueClosed   Amelia   Updated July 18, 2024 at 9:32am   12 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gla ... tahanni eljamhi my plugin is causing a lot of issues including potiental malware and my wordpress site isnt working if i turn the plugin on​Closed   Amelia   Updated July 18, 2024 at 8:23am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This was a false warning and these strings that caused this warning were removed with the latest version. You should remove those strings on your own this ... Mick Integration with iCalClosed   Amelia   Updated July 18, 2024 at 8:06am   4 Most recent comment from Stefan Petrov:You are welcome, Mick.We will do our best to make this possible as soon as possible.Anyway, let us know if you have any other questions or issues regarding Amelia.  Nadia Cassidy I can't schedule an appointment on the same dayClosed   Amelia   Updated July 18, 2024 at 7:27am   6 Most recent comment from Stefan Petrov:Hi Nadia,Great to hear that, thanks for the feedback!If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day!