We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

homemadebyx Need to understand the chart betterClosed   wpDataTables   Updated March 22, 2017 at 2:49pm   2 Most recent comment from [deleted]:Hi homemadebyx,Thank you for the purchase.When you are creating Pie charts First Column that you are adding should be String column type and it will be used for pie slices names. Second column should ... Shawn wpDataChart TitleClosed   wpDataTables   Updated March 22, 2017 at 2:28pm   2 Most recent comment from [deleted]:Hi Shawn,Thank you for the purchase.Unfortunately something like that is not possible out of the box but probably it can be done with some custom coding. You can take a look at this documentation how ... deniselwitt front end editing restricted to userClosed   wpDataTables   Updated March 22, 2017 at 2:07pm   15 Most recent comment from [deleted]:Hi deniselwitt,I am glad that you resolved the issue. If you have any other questions don't hesitate to open a new ticket. We'd greatly appreciate it if you could take a minute and leave a review on ... Richard Data Tables in staging siteClosed   wpDataTables   Updated March 22, 2017 at 1:40pm   2 Most recent comment from Miloš Jovanović:Hi Richard,Thank you for your purchase.Can you please upload the image again because I can not see it.Something went wrong with the Ticksy yesterday so maybe that was the issue. Gislin Error: Invalid JSON responseClosed   wpDataTables   Updated March 22, 2017 at 4:34am   5 Most recent comment from Gislin:OK. Thank you Allanadl Cell AlignmentClosed   wpDataTables   Updated March 21, 2017 at 4:57pm   8 Most recent comment from Miloš Jovanović:Hi Allan,The issue is in the theme.( maybe that theme got updated also)Can you please try to change it because this theme boss/css/main-global-css is blocking the CSS of our plugin.Let me know the re ... Neil Pardoe Displaying only 1 row from a table into separate fieldsClosed   wpDataTables   Updated March 21, 2017 at 4:10pm   6 Most recent comment from Miloš Jovanović:Hi Neil,I can give you an example.Try to enter the values like this in single cell.PictureName: NeilAddress: My HouseDate: 20/03/2017This is just a workaround. We do not have implemented functionality ... Acedis Center long title like in excelClosed   wpDataTables   Updated March 21, 2017 at 3:05pm   10 Most recent comment from Miloš Jovanović:Hi Chris,No problemCan you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ... Tony Cannot create table using excelClosed   wpDataTables   Updated March 21, 2017 at 12:29pm   10 Most recent comment from Miloš Jovanović:HI Tony,There is nothing wrong with the file. I successfully created table on my local and on your site so please take a look.It is very strange that you have issue like this. Can you please tell me d ... Justin Excel-like editor not showingClosed   wpDataTables   Updated March 20, 2017 at 9:07pm   5 Most recent comment from probizservices:Looks like it worked! Thanks for the help.I have another question regarding a different function of the tables, but I will make a new ticket for that.  SiegerVinnare Conditional Formatting for rowsClosed   wpDataTables   Updated March 20, 2017 at 3:10pm   2 Most recent comment from [deleted]:Hi Tyler,Thank you for the purchase.Unfortunately something like this is not possible. It can be done just with some custom coding. Only conditional formatting that is available in wpDataTables is d ... Standpoint Display a single cellClosed   wpDataTables   Updated March 20, 2017 at 3:07pm   2 Most recent comment from [deleted]:Hi Standpoint,Thank you for the purchase.Unfortunately something like this is not available out of the box. From version 2.0. that is currently in the developing stage, we'll add a feature to show si ... trigone7 Hiding table headerClosed   wpDataTables   Updated March 20, 2017 at 2:27pm   11 Most recent comment from Miloš Jovanović:Hi trigone7,Glad that we solved the issue.If you have any problems feel free to open a new ticket., we will gladly help. davidpaulalbert Error on PHP Serialized ArrayClosed   wpDataTables   Updated March 20, 2017 at 2:17pm   4 Most recent comment from Miloš Jovanović:Hi davidpaulalbert,Glad that everything is working now.If you have any more issues feel free to open a new ticket, we will gladly help.If you like our plugin and support please rate our plugin at Cod ... danelige Charts... no "Next" buttonClosed   wpDataTables   Updated March 20, 2017 at 2:11pm   32 Most recent comment from [deleted]:Hi danelige,It is working fine on my side. wpDataTable is created from this Google Spreadsheet. Should I login to your website to check this issue or it is working for you also?