We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

aliabbasjp Fetch a dynamic wptableClosed   wpDataTables   Updated April 20, 2017 at 11:07am   2 Most recent comment from [deleted]:Hi aliabbasjp,Thank you for the purchase.You can take a look at actions and filters that you can hook on this links - Filters - Actions.Maybe something like this is what you need:wpdatatables_filter_ ... nicola1966 number filter don't work in filter in the urlClosed   wpDataTables   Updated April 19, 2017 at 10:15am   10 Most recent comment from Miloš Jovanović:Hi nicola1966,Sorry for late response we did not work in past 5 days due some national holidays.I just try it out and for me it is working.Can you please provide me a temporary WP-admin login for you ... trcampos Sound in new records!Closed   wpDataTables   Updated April 19, 2017 at 9:34am   2 Most recent comment from Miloš Jovanović:Hi trcampos,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in at the moment.This is a very interesting idea and I will ... diamondw The dollar sign appears on 2 columnsClosed   wpDataTables   Updated April 18, 2017 at 3:48pm   15 Most recent comment from Miloš Jovanović:Hi diamondw,Sorry for late response we did not work during holidays. Unfortunately when you enable grouping option for table the sorting will not work. jugunn I can not get my wpdatatables to work properlyClosed   wpDataTables   Updated April 18, 2017 at 12:57pm   6 Most recent comment from Miloš Jovanović:Hi jugunn,Can you please send me some screenshots where you have this issue so I can take a look.Thank you. monoazulweb Filter registryClosed   wpDataTables   Updated April 18, 2017 at 11:40am   2 Most recent comment from Miloš Jovanović:Hi monoazulweb,Thank you for your purchase.Unfortunately something like this is not possible with plugin build in and it requires some code customization.We can offer you our paid customization servi ... FPSListAdmin Can't save table settingsClosed   wpDataTables   Updated April 15, 2017 at 6:55pm   3 Most recent comment from Miloš Jovanović:Hi FPSListAdmin,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the mo ... cfcpac Receiving Full version only after installing Full VersionClosed   wpDataTables   Updated April 15, 2017 at 6:51pm   2 Most recent comment from Miloš Jovanović:Hi cfcpac,Thank you for your purchase.Can you please tell me did you follow this steps when updating the plugin1.) Download zip from this link 2.) Use FTP to open /yourwordpressfolder/wp-content/pl ... frankct IMPORTANT BUG FILTER FORMClosed   wpDataTables   Updated April 15, 2017 at 6:48pm   4 Most recent comment from Miloš Jovanović:Hi franckt,We are glad that you solved the issue.Sorry for late response we have some national holidays until Tuesday so thank you for understanding. John Biddle Questions about capabilitiesClosed   wpDataTables   Updated April 13, 2017 at 1:07pm   2 Most recent comment from Miloš Jovanović:Hi John Biddle.Thank you for your purchase.1. How do I get rid of this blank row?-When you are using Excel like manual tables the last column can not be deleted or hidden, this is on the Excel side an ... Ayman ERROR 404 - PAGE NOT FOUNDClosed   wpDataTables   Updated April 13, 2017 at 10:59am   2 Most recent comment from Miloš Jovanović:Hi Ayman,Thank you for your purchase.Sorry but I did not understand what your issue is.Can you please describe me more and send me some screenshots so I can take a look.Thank you. Alex Is not nullClosed   wpDataTables   Updated April 12, 2017 at 6:10pm   5 Most recent comment from Alex:Hi BogdanSorry, but this site I can't give accessBut now everything works, I removed the numbers from column names geckoinfo Mysql request with ACF fieldClosed   wpDataTables   Updated April 12, 2017 at 2:19pm   2 Most recent comment from Miloš Jovanović:Hi geckoinfo,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most ... CoachRock Data Values stored Under Value FieldClosed   wpDataTables   Updated April 12, 2017 at 1:59pm   2 Most recent comment from Miloš Jovanović:Hi CoachRock,Thank you for your purchase.Unfortunately we do not have integration for Gravity Forms at this moment.For our future update that will be released in 2 months we have some new features in ... mjs111 Renewing SupportClosed   wpDataTables   Updated April 12, 2017 at 7:45am   4 Most recent comment from Miloš Jovanović:Hi Mike,The pleasure is ours.Thank you again for your kind words.Best regards.