As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

riccardoaccetta FilterClosed   wpDataTables   Updated May 19, 2017 at 2:09pm   5 Most recent comment from Miloš Jovanović:Hi Riccardo,Now I understand what are you trying to achieve.Sorry to disappoint you but unfortunately we do not have this functionality and you are wright it will require some code customization.  We ... mattsidnell Date PickerClosed   wpDataTables   Updated May 19, 2017 at 9:41am   2 Most recent comment from Miloš Jovanović:Hi mattsidnell,Thank you for your purchase.For now as a workaround you can expand that range in this file ../wp-content/plugins/wpdatatables/assets/js/wpdatatables/wpdatatables.js around line 615� ... Gislin I can't configure a field as single-value when creating a datatableClosed   wpDataTables   Updated May 18, 2017 at 3:00pm   14 Most recent comment from Miloš Jovanović:Hi Gislin,HTTP 404, 404 Not Found and 404 (pronounced "four oh four") error message is a Hypertext Transfer Protocol (HTTP) standard response code, in computer network communications, to indic ... finkk [email protected] Space in comma separated stringClosed   wpDataTables   Updated May 18, 2017 at 12:01pm   4 Most recent comment from Miloš Jovanović:Hi Mark,Unfortunately because it is a MySQL query it is not possible to just add those tags. My advice would be use software like Excel to make a new file and use Find&Replace functionality and repl ... riccardoaccetta XLS button missingClosed   wpDataTables   Updated May 18, 2017 at 11:08am   4 Most recent comment from Miloš Jovanović:Hi Riccardo,You are welcome.Best regards. dwernik Formula from two formulasClosed   wpDataTables   Updated May 18, 2017 at 9:08am   2 Most recent comment from Miloš Jovanović:Hi Kacper,Thank you for your purchase.Unfortunately plugin does not support calculating formula from two formulas.If you try to preview the results from first 5 rows you will see this noticeUnable to ... Christopher Responsive data not included in PDF/CSV/PRINT exportClosed   wpDataTables   Updated May 18, 2017 at 8:56am   2 Most recent comment from Miloš Jovanović:Hi Christopher,Thank you for your purchase.Can you please tell me which mobile browser did you use?Best regards. chrisfogarty Default visibility of responsive dataClosed   wpDataTables   Updated May 18, 2017 at 8:45am   2 Most recent comment from Miloš Jovanović:Hi chrisfogarty,Thank you for your purchase.Sorry but I did not quite understand what are you trying to achieve.Can you please describe me more or send me some screenshot where you have some example ... ERN_envato Removing specific character from display value using conditionsClosed   wpDataTables   Updated May 18, 2017 at 8:12am   8 Most recent comment from Miloš Jovanović:Hi Sven,Glad that you found the solution and implement the function, good job.We are very happy to hear that you are satisfied with our product.If you like our plugin and support please rate our plugi ... ERN_envato Close button not workingClosed   wpDataTables   Updated May 18, 2017 at 8:11am   4 Most recent comment from Miloš Jovanović:Hi Sven,We hope to release the beta version next week.There will be some major changes in backend so we need to test it a little bit more.Best regards. Alexey Can not complete chart creationClosed   wpDataTables   Updated May 18, 2017 at 8:04am   10 Most recent comment from Miloš Jovanović:Hi Alexey,Thank you a lot for a 5 star reviewIf you have any issues feel free to open a new ticket, we will gladly help.Best regards. ERN_envato Disable sorting for certain columnsClosed   wpDataTables   Updated May 17, 2017 at 4:53pm   4 Most recent comment from Miloš Jovanović:Hi Sven,This feature will be included for the upcoming update, no need to worryBest regards.  Marla Goldsmith Search FunctionClosed   wpDataTables   Updated May 17, 2017 at 3:11pm   5 Most recent comment from Marla Goldsmith:Hi Bogdan,That sounds great. I will speak with my team and reach out when we are ready to work with a developer. Thanks again! mash_172 Error MessageClosed   wpDataTables   Updated May 17, 2017 at 2:28pm   16 Most recent comment from mash_172:It was a jQuery enqueue filter that was doing it? digitalsimon datatable option "stateSave"Closed   wpDataTables   Updated May 17, 2017 at 1:41pm   4 Most recent comment from Miloš Jovanović:Hi Simone,You are welcome.So do we.Best regards.