We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Gislin Error: Invalid JSON responseClosed   wpDataTables   Updated March 22, 2017 at 4:34am   5 Most recent comment from Gislin:OK. Thank you Allanadl Cell AlignmentClosed   wpDataTables   Updated March 21, 2017 at 4:57pm   8 Most recent comment from Miloš Jovanović:Hi Allan,The issue is in the theme.( maybe that theme got updated also)Can you please try to change it because this theme boss/css/main-global-css is blocking the CSS of our plugin.Let me know the re ... Neil Pardoe Displaying only 1 row from a table into separate fieldsClosed   wpDataTables   Updated March 21, 2017 at 4:10pm   6 Most recent comment from Miloš Jovanović:Hi Neil,I can give you an example.Try to enter the values like this in single cell.PictureName: NeilAddress: My HouseDate: 20/03/2017This is just a workaround. We do not have implemented functionality ... Acedis Center long title like in excelClosed   wpDataTables   Updated March 21, 2017 at 3:05pm   10 Most recent comment from Miloš Jovanović:Hi Chris,No problemCan you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ... Tony Cannot create table using excelClosed   wpDataTables   Updated March 21, 2017 at 12:29pm   10 Most recent comment from Miloš Jovanović:HI Tony,There is nothing wrong with the file. I successfully created table on my local and on your site so please take a look.It is very strange that you have issue like this. Can you please tell me d ... Justin Excel-like editor not showingClosed   wpDataTables   Updated March 20, 2017 at 9:07pm   5 Most recent comment from probizservices:Looks like it worked! Thanks for the help.I have another question regarding a different function of the tables, but I will make a new ticket for that.  SiegerVinnare Conditional Formatting for rowsClosed   wpDataTables   Updated March 20, 2017 at 3:10pm   2 Most recent comment from [deleted]:Hi Tyler,Thank you for the purchase.Unfortunately something like this is not possible. It can be done just with some custom coding. Only conditional formatting that is available in wpDataTables is d ... Standpoint Display a single cellClosed   wpDataTables   Updated March 20, 2017 at 3:07pm   2 Most recent comment from [deleted]:Hi Standpoint,Thank you for the purchase.Unfortunately something like this is not available out of the box. From version 2.0. that is currently in the developing stage, we'll add a feature to show si ... trigone7 Hiding table headerClosed   wpDataTables   Updated March 20, 2017 at 2:27pm   11 Most recent comment from Miloš Jovanović:Hi trigone7,Glad that we solved the issue.If you have any problems feel free to open a new ticket., we will gladly help. davidpaulalbert Error on PHP Serialized ArrayClosed   wpDataTables   Updated March 20, 2017 at 2:17pm   4 Most recent comment from Miloš Jovanović:Hi davidpaulalbert,Glad that everything is working now.If you have any more issues feel free to open a new ticket, we will gladly help.If you like our plugin and support please rate our plugin at Cod ... danelige Charts... no "Next" buttonClosed   wpDataTables   Updated March 20, 2017 at 2:11pm   32 Most recent comment from [deleted]:Hi danelige,It is working fine on my side. wpDataTable is created from this Google Spreadsheet. Should I login to your website to check this issue or it is working for you also?  Neil Pardoe Adding a url to a pictureClosed   wpDataTables   Updated March 17, 2017 at 6:52pm   3 Most recent comment from Miloš Jovanović:Hi Neil Pardoe,Thank you for your purchase.We are glad that you found the workaround.You can also select column type to be the string and add the HTML to open a image in a new tab.You can find more i ... federico Is there a way to add conditional filteringClosed   wpDataTables   Updated March 17, 2017 at 6:26pm   18 Most recent comment from Miloš Jovanović:HI federico,Ok, I am sending invoice ( first part 100$, after we finish I will also send you invoice for another 100 $).When we received the payment we will start implementing.Just send me the link wh ... frankct Search of one or more filtersClosed   wpDataTables   Updated March 17, 2017 at 6:12pm   21 Most recent comment from Miloš Jovanović:Hi franckt,Sorry but I can not see where I can select the test1, the only way is to type in search field for the table.This is the steps that I used when I changed the code in the previous version for ... JP Gonzalez CSS TargetingClosed   wpDataTables   Updated March 17, 2017 at 3:47pm   2 Most recent comment from [deleted]:Hi JP,Thank you for the purchase.Something like that is possible if you add CSS directly on the page between tags. Every table on the page has it's own ID. For example (table_1, table_2, table_3...) ...