We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jesse Using default valuesClosed   wpDataTables   Updated March 6, 2017 at 9:08pm   4 Most recent comment from [deleted]:Hi Jesse,You are welcome Enric Alvarez Search issue, separate MySQL connection and duplicate rows functionalityClosed   wpDataTables   Updated March 6, 2017 at 9:07pm   9 Most recent comment from Enric Alvarez:Hi Milos,Yes, Server-Side processing is enabled.Ok, thank you for the information, we can close the ticket.Thanks for your help and best regards, matse1983de CenteringClosed   wpDataTables   Updated March 6, 2017 at 8:35pm   8 Most recent comment from Miloš Jovanović:Hi Mathias,Yes you are right.Unfortunately global changes is not supported yet. We are working on this feature for upcoming update so from the upcoming version of our plugin it will be fixed. ( fixe ... bsyx Issue Saving Settings with ChromeClosed   wpDataTables   Updated March 6, 2017 at 8:20pm   4 Most recent comment from Miloš Jovanović:Hi bsyx,1) Can you please try to repeat this steps in incognito mode or try it on another computer. I think the issues is in Chrome not in plugin because it is working on Safari like you said.For iss ... Privattina Hidden fieldsClosed   wpDataTables   Updated March 6, 2017 at 8:13pm   9 Most recent comment from [deleted]:Hi Privattina,If you try to create custom post meta key with underscore in the beginning Wordpress wouldn't let you because that is the way wordpress distinct user created keys from the others. We ne ... Ryan_Carter Button to update table dataClosed   wpDataTables   Updated March 6, 2017 at 3:00pm   2 Most recent comment from Miloš Jovanović:Hi Ryan_Carter,Thank you for your purchase.Sorry but I did not quite understand what are you trying to achieve.Can you please describe me more.Thank you. xtzman Download on Excel, PDF or CSVClosed   wpDataTables   Updated March 5, 2017 at 7:09am   1 Most recent comment from xtzman:Solved Joe Hall URL LinksClosed   wpDataTables   Updated March 3, 2017 at 9:17pm   7 Most recent comment from Miloš Jovanović:Hi Joe,Sorry to hear your frustration. We do have the point you mentioned in mind, regarding importing the links directly from the Excel file, however this doesn't mean that Excel data importing is n ... sandiknowles How to Enable Front-End Excel-Like EditingClosed   wpDataTables   Updated March 3, 2017 at 7:26pm   13 Most recent comment from sandiknowles:Thank you, Milos! terrierist Custom Display of RowsClosed   wpDataTables   Updated March 3, 2017 at 6:08pm   2 Most recent comment from Miloš Jovanović:Hi Kev,Thank you for your purchase.Our documentation have some filters and functions that may be useful. so please take a look at this documentation -filters -hooksI can see the table is created from ... PRAVIN Charts not woring properlyClosed   wpDataTables   Updated March 3, 2017 at 4:40pm   2 Most recent comment from Miloš Jovanović:Hi PRAVIN,Thank you for your purchase.The issue is in the column header "Momentum Measurement" you have space before M in Monumentum.please remove it and then try again.Let me know the result.  traffic4biz Advanced FilteringClosed   wpDataTables   Updated March 2, 2017 at 4:02pm   12 Most recent comment from [deleted]:Hi traffic4biz,Unfortunately it can be done just with the customization of the plugin. It requires jQuery and PHP custom coding. As you're developing some custom solution if you need our assistance ... tnegulic Mergin cellsClosed   wpDataTables   Updated March 2, 2017 at 2:15pm   2 Most recent comment from [deleted]:Hi tnegulic,Thank you for the purchase.1. Unfortunately this option is not available with built-in features.2. What kind of tables are you using? MySQL based tables or File-based tables? Probably you ... sandiknowles In-line Editing - Table not updatingClosed   wpDataTables   Updated March 1, 2017 at 8:55pm   3 Most recent comment from sandiknowles:I accidentally messed up my database and had to do a backup, so I no longer have that form available.  I testing the in-line editing on another form and it works fine.  I'm guessing that my database ... Letino No front end editorClosed   wpDataTables   Updated March 1, 2017 at 6:55pm   7 Most recent comment from [deleted]:Hi Letino, You are welcome. Yes these two plugins are in conflict so just one of them can work at the same time. We'd greatly appreciate it if you could take a minute and leave a review on CodeCany ...