As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

ahmedmobin WpDataTable pre applied search queryClosed   wpDataTables   Updated June 2, 2017 at 3:24pm   4 Most recent comment from Miloš Jovanović:Hi ahmedmobin,Sorry to disappoint you but unfortunately there is a no shortcode feature that can pre filter the table.The only workaround is using the URL like i suggested you on the post below.If yo ... shackbill column formatClosed   wpDataTables   Updated June 2, 2017 at 1:31pm   8 Most recent comment from Miloš Jovanović:Hi shackbill,We would like to thank you very much for your help in improving our product. We added you on our beta testers list. We will send you Beta version via email when the beta is released. If ... napkinfinance Visual Customizing the Tables and ChartsClosed   wpDataTables   Updated June 2, 2017 at 1:27pm   4 Most recent comment from Miloš Jovanović:Hi napkinfinance,the pleasure is mine, You are welcome.If you have any more issues feel free to open a new ticket, we will gladly help. If you like our plugin and support  could you please take a m ... homemadebyx Multiple Cells same ValueClosed   wpDataTables   Updated June 2, 2017 at 10:00am   4 Most recent comment from Miloš Jovanović:Hi homemadebyx,This will be the one of the major updates since the release of the plugin and that will take all parts –back-end, front-end and the code – to the next level, along with introduci ... ERN_envato Using images in header rowClosed   wpDataTables   Updated June 2, 2017 at 9:52am   2 Most recent comment from Miloš Jovanović:Hi Sven,Thank you for your purchase.Unfortunately something like this is not possible at the moment.In our previous version there was a possibility to add HTML img tags in display header but due to so ... ilcanza table widthClosed   wpDataTables   Updated June 2, 2017 at 9:10am   5 Most recent comment from Miloš Jovanović:Hi Patrick,Glad that you found the solution, good job.If you have any more issues feel free to open a new ticket, we will gladly help.Best regards. Carl Front End Editing Select Fields OnlyClosed   wpDataTables   Updated June 1, 2017 at 11:50am   2 Most recent comment from Miloš Jovanović:Hi Carl,Thank you for your purchase.Unfortunately something like this is not possible with the plugin build in features and it requires code customization.We can offer you our paid customization serv ... myean Multiple lines headerClosed   wpDataTables   Updated June 1, 2017 at 11:40am   2 Most recent comment from Miloš Jovanović:Hi myean,Thank you for your purchase.Sorry to disappoint you but unfortunately at the moment we do not have a proper solution to have headers with multiple lines.This is a common request so we will w ... myean Change Column NameClosed   wpDataTables   Updated June 1, 2017 at 11:34am   2 Most recent comment from Miloš Jovanović:Hi myean,Thank you for your purchase.Unfortunately after you create/construct the table and the columns manualy, the only workaround to change the name of the column is it to delete that column and cr ... sapuru Report downloading doesn't workClosed   Report Builder for wpDataTables   Updated June 1, 2017 at 9:31am   4 Most recent comment from [deleted]:Hi sapuru,I take a look at your two reports. Report with ID 1 has empty tamplate and that is the reason why there isn't any data in the report. Second report with ID 2 has variables and it's working ... hagworm Search functionClosed   wpDataTables   Updated June 1, 2017 at 9:08am   6 Most recent comment from Miloš Jovanović:Hi hagworm,You are welcome.Glad that you found what the issue was, good job.If you have any more issues feel free to open a new ticket, we will gladly help.Best regards. napkinfinance ChartsClosed   wpDataTables   Updated June 1, 2017 at 9:06am   4 Most recent comment from Miloš Jovanović:Hi napkinfinance,You are welcome.Best regards. ivica Delic wpDataTable constructor questionClosed   wpDataTables   Updated June 1, 2017 at 9:04am   4 Most recent comment from Miloš Jovanović:Hi ivicad,You are welcome.If you have any more issues feel free to open new ticket, we will gladly help.Best regards. Augustine Loading IssuesClosed   wpDataTables   Updated May 31, 2017 at 3:05pm   2 Most recent comment from Miloš Jovanović:Hi Augustine,Thank you for your purchase.Sorry but can you please describe me more and send me a link where this is happening or screenshot so I can take a look.Thank you. GILDA_TORINO Column "Url"Closed   wpDataTables   Updated May 31, 2017 at 8:56am   2 Most recent comment from Miloš Jovanović:Hi Piero Capello,Thank you for your purchase.File that is responsible for rendering link columns is /source/class.link.wpdatacolumn.phpBy opening that file you can see code for creating html anchor el ...