We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

sandiknowles Duplicate Database Table Not AvailableClosed   wpDataTables   Updated March 1, 2017 at 6:54pm   4 Most recent comment from [deleted]:Hi sandiknowles,Because of that it is not possible to duplicate wpDataTable. It has to be Manual table type. sandiknowles Hide "+New" in toolbar?Closed   wpDataTables   Updated March 1, 2017 at 6:47pm   3 Most recent comment from sandiknowles:Thank you, Milos! Alex How to format the sum of columnClosed   wpDataTables   Updated March 1, 2017 at 2:27pm   13 Most recent comment from Alex:Hi BogdanOkay, let's leave as is. The customer is silent) sandiknowles Define possible column values based on logged in userClosed   wpDataTables   Updated March 1, 2017 at 12:59pm   3 Most recent comment from [deleted]:Hi sandiknowles,Thank you for the purchase.Yes you are correct. This feature will be available from the version 2.0 for Server-side processing tables (MySQL with Server-side processing feature enable ... CGoal12 Front End Edit - Drop Down Selection Not updating DBClosed   wpDataTables   Updated February 28, 2017 at 9:35pm   6 Most recent comment from Miloš Jovanović:Hi CGoal12,You are welcome, the pleasure is mine.We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  CGoal12 Word Wrap the data in a cellClosed   wpDataTables   Updated February 28, 2017 at 7:58pm   4 Most recent comment from Miloš Jovanović:Hi CGoal12,I am glad that we solved the issue.If you have any more questions feel free to open a new ticket.You are welcome.If you like our plugin and support please rate our plugin at CodeCanyon on ... Frank JSON ProblemClosed   wpDataTables   Updated February 28, 2017 at 2:50pm   2 Most recent comment from Miloš Jovanović:Hi Frank,Thank you for your purchase and sorry for late response we had a lot of tasks and testing for 1.7.2 version.Can you please provide me a temporary WP-admin login for your site where this hap ... hypercubemd Restricting data to a tableClosed   wpDataTables   Updated February 28, 2017 at 1:42pm   2 Most recent comment from [deleted]:Hi hypercubemd,Thank you for the purchase.Unfortunately populating filters based on user login is not possible out of the box, but it can be done with plugin customization. If you are using Server- ... sandiknowles Hide "Showing 1 to x of x entries"Closed   wpDataTables   Updated February 28, 2017 at 1:21pm   4 Most recent comment from [deleted]:Hi sandiknowles,You are welcome. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  sandiknowles Date Picker Year LimitClosed   wpDataTables   Updated February 28, 2017 at 10:37am   3 Most recent comment from sandiknowles:Thank you for your help.  :) CGoal12 Slowness in Saving Table InformationClosed   wpDataTables   Updated February 27, 2017 at 8:32pm   7 Most recent comment from [deleted]:Hi CGoal12,I am glad that it's working now. I didn't do anything. Id you have any other question don't hesitate to open a ticket. We'd greatly appreciate it if you could take a minute and leave a re ... CindyScintoHeart ERROR MessageClosed   wpDataTables   Updated February 27, 2017 at 1:31am   11 Most recent comment from [deleted]:Hi CindyScintoHeart,Great that everything is working now. Do you have any more issues? compasssites Hide table and show only searchClosed   wpDataTables   Updated February 27, 2017 at 12:56am   4 Most recent comment from [deleted]:Hi compasssites,Yes that example that you have found is from FAQ section of our old wpdatatables https://wpdatatables.com/documentation/ website. This is the way how it can be done but as it says i ... Corky Seevinck List value being lost when I edit the recordClosed   wpDataTables   Updated February 25, 2017 at 5:31pm   8 Most recent comment from [deleted]:Hi Corky,You are welcome. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  p4nthere BUG Possible values with placeholdersClosed   wpDataTables   Updated February 25, 2017 at 5:29pm   9 Most recent comment from [deleted]:Hi p4nthere,You are welcome. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!