We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

pablocb4 Table Edit FeaturesClosed   wpDataTables   Updated August 16, 2017 at 9:37am   6 Most recent comment from Miloš Jovanović:HI Pablo,Sorry to hear that you are frustrated but like I said the file is not properly created. I managed to create a table with your spreadsheet ( I modify it) here is the link and the result is ... jensenb1190 Google Sheets FormulasClosed   wpDataTables   Updated August 16, 2017 at 9:36am   2 Most recent comment from Miloš Jovanović:HI jensenb1190,Thank you for your purchase.Unfortunately our plugin does not support functions or formulas or any formatting in Spreadsheet files.As I workaround I can suggest you to use our formula ... Sunt123 Styling two tables in different ways?Closed   wpDataTables   Updated August 15, 2017 at 12:21pm   6 Most recent comment from Miloš Jovanović:Hi Sunt123,The pleasure is mine, you are welcome.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lo ... pablocb4 Can't Hyperlink a Column from Google SheetsClosed   wpDataTables   Updated August 15, 2017 at 11:04am   2 Most recent comment from Miloš Jovanović:Hi pablocb4,Thank you for your purchase.I noticed that you opened a same ticket twice so I will close this one and we will continue resolving your issue on other ticket.Due to our support policy I mu ... Eric Hoober Left Align TableClosed   wpDataTables   Updated August 15, 2017 at 9:48am   2 Most recent comment from Miloš Jovanović:Hi Eric,Thank you for your purchase.In your case you can use this code to position the tables on the left side  .wpdt-c .wpDataTablesWrapper .wdtscroll table{margin-left: 0px !important;}Unfortunate ... jensenb1190 Freeze Row or ColumnClosed   wpDataTables   Updated August 15, 2017 at 9:07am   2 Most recent comment from Miloš Jovanović:Hi jensenb1190,Thank you for your purchase.We do not have that build in option on our plugin features at the moment. We have a plan to enable this functionality for our future releases but for now ... jensenb1190 Centering Table ContentClosed   wpDataTables   Updated August 15, 2017 at 9:04am   10 Most recent comment from Miloš Jovanović:Hi jensenb1190, You are welcome.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot to us. Thanks ... Eric Hoober Excel Formula Error COUNTIFSClosed   wpDataTables   Updated August 14, 2017 at 4:14pm   2 Most recent comment from Miloš Jovanović:Hi Eric,Thank you for your purchase.Sorry to disappoint you but unfortunately the formulas in the Excel files are not supported in our plugin features.You must clear all of the formulas ( or formattin ... pdv365 Calculate average valueClosed   wpDataTables   Updated August 14, 2017 at 4:04pm   4 Most recent comment from Miloš Jovanović:Hi pdv365,You can take a look at our documentation about calculation functions to see how you can use it for the tables.Best regards. jmanfred How to create a chart based on column totalsClosed   wpDataTables   Updated August 14, 2017 at 4:03pm   5 Most recent comment from [deleted]:Hi Jennifer,Sorry for misunderstanding. I understood that you want to calculate values between two columns and not all the values from one column. can you tell me what I need to put in the formula ar ... titusraj Reversing Y-Axis in Data ChartsClosed   wpDataTables   Updated August 14, 2017 at 3:51pm   2 Most recent comment from Miloš Jovanović:HI Navin,Thank you for your purchase.As I can see this code should not affect the table if you have trouble loading table please try to see there are any js errors on that page.You can put all js code ... mgcpv10 Callbacks on row selection / custom formsClosed   wpDataTables   Updated August 14, 2017 at 3:11pm   3 Most recent comment from mgcpv10:Ok, thank you! mgcpv10 3rd party Forms integration?Closed   wpDataTables   Updated August 14, 2017 at 3:10pm   3 Most recent comment from mgcpv10:Great, thanks Bogdan! mks222 Table is condensed on Internet ExplorerClosed   wpDataTables   Updated August 14, 2017 at 2:32pm   8 Most recent comment from Miloš Jovanović:Hi mks222,Milos is currently on the vacation and that is the reason for late response, sorry about that.I will try to help you out.Can you please try to clear the browser cache and tell me do you st ... boroondaraweb WPDT + Custom fieldsClosed   wpDataTables   Updated August 14, 2017 at 11:01am   2 Most recent comment from Miloš Jovanović:Hi boroondaraweb,Thank you for your purchase.Changing the position of the columns can cause the issues like you have. When you create wpdatatable the table saved ( with their own ID)  all of its "ch ...