We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

jensenb1190 Tables Disappeared After UpdateClosed   wpDataTables   Updated August 28, 2017 at 3:44pm   6 Most recent comment from jensenb1190:Thanks for the help!I spent a couple hours trying different things yesterday, and finally tried deactivating and reactivating. So dumb, should have thought of that right away..And yeah, hopefully that ... Eric Hoober Search Box Align LeftClosed   wpDataTables   Updated August 28, 2017 at 3:29pm   2 Most recent comment from Isidora Markovic:Hi Eric,Thank you for your purchase.Yes there is CSS rule that can solved your request. Because the search button floats right on page, we must set to float left, and also move left selector for ... VMorgunov Features for WpDataTAbles 2.XClosed   wpDataTables   Updated August 28, 2017 at 12:48pm   3 Most recent comment from VMorgunov:Thanks a lot.And one more desire: Give the users possibility to set custom symbol for thousand separator (" ", " ' " and other), and choose "."  or "," as a decimal divider. MI import into a tableClosed   wpDataTables   Updated August 28, 2017 at 12:18pm   4 Most recent comment from Isidora Markovic:Hi MI,Yes you can import dates in manual table. First add the column on table, set the type of column to date. Switch to Excel like editor and you can easily add data from Excel or CSV by copying the ... jabowery Clickable Rows To Other Tables"Closed   wpDataTables   Updated August 28, 2017 at 12:13pm   2 Most recent comment from Miloš Jovanović:Hi jabowery,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in features at the moment.Sorry for any inconvenience and t ... pswink WPdata tables in combination with a calendarClosed   wpDataTables   Updated August 28, 2017 at 12:00pm   2 Most recent comment from Miloš Jovanović:Hi pswink,Thank you for your purchase. We are very glad to hear that you like our plugin.Sorry to disappoint you but unfortunately something like that is not possible to achieve with the plugin buil ... MI table view AND detail view?Closed   wpDataTables   Updated August 28, 2017 at 11:45am   5 Most recent comment from MI:ok, thank you. please remember to make an announcement for when it becomes available. This is a major tool to have.regards eblow expanding collapsed columnClosed   wpDataTables   Updated August 28, 2017 at 11:11am   9 Most recent comment from jcsatujp:I just kept things VERY easy. The column that has the images is just a string column. The contents are built up with an SQL Query to extract information from my database. The image part is just . ... ybzybz Formatting on websiteClosed   wpDataTables   Updated August 28, 2017 at 9:56am   60 Most recent comment from [deleted]:Hi Yoram,I know that you have problem on your live website but please try to switch templates for just a minute to test if this is a template related issue or install same template that you are using ... Leslie nothing showingClosed   wpDataTables   Updated August 28, 2017 at 9:18am   4 Most recent comment from Miloš Jovanović:HI Leslie,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most eff ... Aidan wpDataTables not updating automatically or manuallyClosed   wpDataTables   Updated August 28, 2017 at 7:05am   3 Most recent comment from Aidan:Thank you. In the meantime version 2.0.2 has been released with automatic update. My host has advised me to use SFTP as a more secure alternative for future cases, using either FileZilla or WinSCP, so ... lolapopp Problem with activating a plugin - critical errorClosed   wpDataTables   Updated August 27, 2017 at 11:36am   5 Most recent comment from lolapopp:Done :) MI default front end sorting changeClosed   wpDataTables   Updated August 28, 2017 at 11:49am   2 Most recent comment from MI:Thank you, you can close this ticket... biospherejo Uploading database (excel) of country literature and the authors do not line up with the country they are published in.Closed   wpDataTables   Updated August 25, 2017 at 5:21pm   1 Most recent comment from biospherejo:DELETE Martin "Unknown column 'advanced_settings' in 'field list'Closed   wpDataTables   Updated August 25, 2017 at 3:14pm   4 Most recent comment from Miloš Jovanović:Hi Martin,You are welcome.Best regards.