As previously announced via banners and our newsletters, support is no longer available through this platform.

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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

smadds Conditional formatting for NullClosed   wpDataTables   Updated September 28, 2017 at 11:41am   2 Most recent comment from Isidora Markovic:Hi smadds,Thank you for your  purchase.Thank you for your suggestion. I forward this to my team and it will be considered like a option in next update. akkisha output as csvClosed   Report Builder for wpDataTables   Updated September 28, 2017 at 10:32am   2 Most recent comment from [deleted]:Hi Akkisha,Unfortunately not at this moment. We do have plans to include other format like PDF but we do not have timestamp for that.  stefcompeers SubtotalsClosed   wpDataTables   Updated September 28, 2017 at 10:21am   4 Most recent comment from Isidora Markovic:Hi Stef,We have a paid customization service, but we do not have free developers to implement this feature for you for now.We can recommend this service for customizations: https://wpkraken.io/?tms-p ... akkisha Save Report To Media LibraryClosed   Report Builder for wpDataTables   Updated September 28, 2017 at 9:35am   2 Most recent comment from [deleted]:Hi akkisha,Thank you for the purchase. Now file is being replaced every time when you save it to media library and you want to create new each time? Raul Current date placeholder [WORKAROUND]Closed   wpDataTables   Updated September 27, 2017 at 4:24pm   2 Most recent comment from Miloš Jovanović:Hi Raul,Thank you for your purchase.Thank you for sharing your solution with us.I will definitely add this workaround to our TODO list so we can test it for the future updates.Thank you again for sha ... hagworm SuggestionsClosed   wpDataTables   Updated September 27, 2017 at 1:01pm   3 Most recent comment from hagworm:Thanks Milan,Looking forward to it. Juan Carlos Import CSV filesClosed   wpDataTables   Updated September 27, 2017 at 10:26am   4 Most recent comment from Miloš Jovanović:Hi Juan Carlos,Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in features and it requires some changing of the core code of the plugin.We can offe ... jiri Time formatClosed   wpDataTables   Updated September 27, 2017 at 9:13am   6 Most recent comment from Isidora Markovic:Hi jiri,You are welcome.  Glad that we solved the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and ... rieffjj FunctionalityClosed   wpDataTables   Updated September 27, 2017 at 8:54am   2 Most recent comment from Isidora Markovic:Hi rieffjj,Thank you for your purchase.Unfortunately, this is not possible with built in features of wpdatatables plugin. You can take a look about  foreign keys for connecting tables in our docume ... jiri Charts.js marksClosed   wpDataTables   Updated September 27, 2017 at 6:11am   5 Most recent comment from jiri:Hi BogdanThank You for Your answer. I'm trying it out. Best regards.Jiri tr1mm0 showing 2 columns in a single-selection boxClosed   wpDataTables   Updated September 26, 2017 at 12:19pm   2 Most recent comment from Miloš Jovanović:Hi tr1mm0,Thank you for your purchase.Unfortunately something like this is not possible with the plugin build in features at the moment.We are working on Addon which will include "cascade" filtering ... Robert Barnes Admin slownessClosed   wpDataTables   Updated September 26, 2017 at 9:35am   4 Most recent comment from Miloš Jovanović:Hi Robert,Unfortunately we do not have any more information or details about the WP Engine.Only thing I know is that the plugin is working with WP Engine but also from some old tickets I know that the ... Jim Bowyer selectbox filterClosed   wpDataTables   Updated September 26, 2017 at 9:08am   21 Most recent comment from Isidora Markovic:Hi Jim,You are welcome.  Glad that we solved the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and l ... mbnobles Column SettingsClosed   wpDataTables   Updated September 26, 2017 at 9:07am   4 Most recent comment from Isidora Markovic:Hi mbnobles,Can you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see a ... luisjordan Modal windowClosed   wpDataTables   Updated September 25, 2017 at 3:40pm   4 Most recent comment from Isidora Markovic:Hi luisjordan,You can take a look at the example of that in file wpdatatables.js on line #957: var row = $(tableDescription.selector + ' tr.selected').get(0); var data = wpDataTables[tableDescriptio ...