As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Phatza Issue with Google chart engine (line chart)Closed   wpDataTables   Updated September 25, 2017 at 11:28am   27 Most recent comment from Miloš Jovanović:Hi Phatza,Unfortunately this issue is not easy as it looks to solve.Like I said, manual tables are always server side and the Follow table filtering option is only available if the server side option ... RJ wpDataTable featuresClosed Pre-purchase questions for wpDataTables   Updated September 25, 2017 at 9:35am   4 Most recent comment from [deleted]:Hi RJ,Unfortunately filters are not working that way. You can filter numbers by comparison operator. There are two type of filters for numbers: 1. Number filter and 2. Number range filter. You can ch ... Eugene Morales Fatal error: Access to undeclared static property:Closed   Formidable Forms integration for wpDataTables   Updated September 25, 2017 at 9:24am   4 Most recent comment from [deleted]:Hi Eugene,Sorry for delayed reply.How you can't update wpDataTables to version 2.0.2? You can update it in two different ways. Automatically or manually. Please read more about updating wpDataTables ... tfindlay99 Make table editable in front endClosed   wpDataTables   Updated September 25, 2017 at 8:55am   7 Most recent comment from Miloš Jovanović:Hi tfindlay99,Can you please tell me is everything working fine now.About the receipt:All of the "paper" work and some similar questions is something that you should ask Envato so can you please cont ... GustavKrklec Report Bulder blank pageClosed   Report Builder for wpDataTables   Updated September 25, 2017 at 8:45am   3 Most recent comment from GustavKrklec:Thanks!We will upgrade our wpdatatables plugin.Best,Tomislav lolapopp Calculating rows in formula columnClosed   wpDataTables   Updated September 22, 2017 at 4:30pm   6 Most recent comment from Isidora Markovic:Hi Jola,Unfortunately making sum of all column sums is not possible at this moment. We will consider this as possible feature in next major update.Best regards Mathieugab Impossible to Create a table linked to an existing data source with Gsheets.Closed   wpDataTables   Updated September 22, 2017 at 11:03am   9 Most recent comment from Isidora Markovic:Hi Mathieugab,We're sorry to hear you do not want to use the tool after purchase. Please find our refund policy here: http://wpdatatables.com/help/refund-policy/ Due to the digital 'non-returnable' ... Jacques Spijkers ToolsetClosed   wpDataTables   Updated September 22, 2017 at 9:41am   4 Most recent comment from Isidora Markovic:Hi jaspijk,I search an find that Toolset plugin stores values in database in not regular format that wpdatabase use for creating table. On this link you can find how to convert seconds to date.My su ... lolapopp Problem with color and font settingsClosed   wpDataTables   Updated September 22, 2017 at 5:42am   7 Most recent comment from lolapopp:Done, gave you five stars:). Thanks again!  Bryan Loomis Foreign Keys with User IDClosed   wpDataTables   Updated September 21, 2017 at 4:38pm   18 Most recent comment from Isidora Markovic:Hi Bryan,Sorry for late response. I forward this issue to my team to be a priority and they working on it. We understand that you are in a hurry so it will be as soon as possible.Thank you for your ... Petros Fatal error: Uncaught Error: Access to undeclared static propertyClosed   Gravity Forms integration for wpDataTables   Updated September 21, 2017 at 4:22pm   7 Most recent comment from Petros:2.0 Aidan Pasting update into excel-like editor, only updates a few hundred rowsClosed   wpDataTables   Updated September 21, 2017 at 4:16pm   11 Most recent comment from Miloš Jovanović:Hi Aidan,When you are dealing with the large data our suggestion is to make a table based on MySQL. Make that large file and Import it in your database.You can find some more useful hints in our docu ... koikaam DateFormatClosed   wpDataTables   Updated September 21, 2017 at 3:15pm   13 Most recent comment from aero07:it is ok thanks :) Kelvin Gates wpdatatablesClosed   wpDataTables   Updated September 21, 2017 at 10:15am   4 Most recent comment from Miloš Jovanović:HI Kelvin Gates Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and ... Jonathan Special characters in cellsClosed   wpDataTables   Updated September 21, 2017 at 9:31am   17 Most recent comment from Miloš Jovanović:Hi Jonathan,If you have some customization request you can open a new ticket where you will write the requirements for that implementation.Best regards.