We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

HappyInDoha String Columns issueClosed   wpDataTables   Updated July 25, 2017 at 9:37am   9 Most recent comment from Miloš Jovanović:Hi HappyInDoha,You are welcome.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot to us. Thanks.B ... jcsatujp Filtering a tableClosed   wpDataTables   Updated July 25, 2017 at 9:33am   10 Most recent comment from Miloš Jovanović:Hi John,You are welcome.Best regards. Wally Beddoe Beddoe Wrap Table HeaderClosed   wpDataTables   Updated July 25, 2017 at 9:32am   3 Most recent comment from Miloš Jovanović:Hi Wally,Thank you for your purchase.Glad that you found the solution.Best regards. deeschmitz Schmitz New version issuesClosed   wpDataTables   Updated July 24, 2017 at 3:04pm   4 Most recent comment from Miloš Jovanović:Hi deeschmitz,Glad that we solved the issue.Best regards. myean Select box filter placeholder display blankClosed   wpDataTables   Updated July 24, 2017 at 2:27pm   8 Most recent comment from Miloš Jovanović:Hi myean,Can you please tell me did you try to select the predefined value like from the attachment.Best regards. Christopher Woods JSONClosed   wpDataTables   Updated July 24, 2017 at 11:09am   2 Most recent comment from Miloš Jovanović:Hi Christopher,Thank you for your purchase.Unfortunately in the documentation there is no any hints for the Browse button when creating table using JSON files.For JSON files there is no Browse butto ... Rafael Multiple reports with different variables on same pageClosed   Report Builder for wpDataTables   Updated July 23, 2017 at 10:23pm   6 Most recent comment from Rafael:Hi Milos,i solved the Problem by generating a personal page for every user and show user-specific content only.Thanks for your help TChapman95 Font Size for One TableClosed   wpDataTables   Updated July 22, 2017 at 7:19pm   9 Most recent comment from TChapman95:Thanks I was only putting the number, not the "px" at the end.  That fixed the problem and will be very helpful on future tables I build.Closing this one out.Troy myean Auto generate select box from column valuesClosed   wpDataTables   Updated July 21, 2017 at 3:01pm   2 Most recent comment from Miloš Jovanović:Hi myean,Thank you for your purchase.Sorry to disappoint you but unfortunately it is not possible to automatically update the possible values list especially for the 1.7.2 version of our plugin. So e ... titusraj Custom Work - Time ColumnClosed   wpDataTables   Updated July 21, 2017 at 2:50pm   15 Most recent comment from koikaam:Hi, i want a new date format in DateTime value: YYYY-MM-DD (2017-07-21 16:55), and i have duration Time value for example 91 and i want see as 01:31 (minute:second). In Php: gmdate("i:s", $row["dur ... ColBird PHPArrayClosed   wpDataTables   Updated July 21, 2017 at 12:32pm   2 Most recent comment from Miloš Jovanović:Hi ColBird,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most eff ... Corky Seevinck Select Filter value sometimes invisible (new ver)Closed   wpDataTables   Updated July 21, 2017 at 10:53am   2 Most recent comment from Miloš Jovanović:Hi Corky,Thank you for your purchase and thank you again for your suggestions.I am also forwarding this to my team as same as your other ticket.Thank you again.Best regards. Corky Seevinck Select filter placeholder gone in new version (v2.0.1)Closed   wpDataTables   Updated July 21, 2017 at 10:50am   2 Most recent comment from Miloš Jovanović:Hi Corky,Thank you for your purchase.Thank you very much for sharing your suggestions for improvement of the plugin, we really appreciate it.I will forward this to our lead developer so we can conside ... stickypages Undefined property: stdClass::$decimalPlacesClosed   wpDataTables   Updated July 21, 2017 at 9:00am   6 Most recent comment from Miloš Jovanović:Hi stickypages,Glad that we solved the issue.Best regards. Ronald Studley New Version of wpdatatables...Closed   wpDataTables   Updated July 20, 2017 at 11:04am   2 Most recent comment from Miloš Jovanović:Hi Ronald,Thank you for your purchase and for your honest opinion.We are sorry to hear that you aro not satisfied with our new release but we appreciate your suggestion and ideas and we will take this ...